CALECIM®️ is a scientist-formulated range of skin and hair care products that is powered by its patented and proprietary active ingredient, PTT-6®️. PTT-6®️ is a complex mix of growth factors and exosomes derived from ethically sourced stem cells. It triggers profound changes on skin and hair through cell-to-cell messaging. The result is optimized skin and scalp health.
Written by the business, not verified by us.
Is CALECIM® Professional legit?
CALECIM® Professional (calecimprofessional.com) has a 3.6 out of 5 rating on OK.one, based on 446 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 86% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of these items, noting fast absorption, elegant packaging, and genuinely noticeable improvements in overall skin texture. People love how these advanced formulas help smooth fine lines and leave the face feeling completely refreshed, silky, and radiant. Consumers also appreciate the user experience, highlighting how easy the products are to apply for daily skincare routines.
Some reviewers were not happy with the high prices, mentioning that the small amounts provided make ongoing regular use very costly. Additionally, a small portion of people felt dissatisfied with customer support responsiveness and experienced frustrating logistics or shipping issues during delivery.
Auto-generated from all reviews of this business. For reference only.
Amazing customer service! I had issues with packaging and the company replied to my message right away and sent out a replacement. Not only are the product amazing but so is the customer service that and company that backs their products.
Your products are uniquely different than other skincare and I am seeing results after using the professional serum for just a few weeks. I genuinely feel that I am using cutting edge technology when I use your serum. Thank you, Calecim!
So far I don’t really see a difference in hair regrowth. Bought this because an influencer sweared by it. Gotta stop listening to these influencers that get paid to sell it.
Reply from CALECIM® Professional2026-09-29
Hi Kathy,
Thank you for sharing your feedback. We’re sorry to hear that you haven’t noticed the results you were hoping for so far.
We’d also like to clarify that we do not pay influencers to give positive reviews or dictate what they say about their experience with our products.
We’d really appreciate the opportunity to understand your experience better, including how long you’ve been using the product, how you’ve been using it, and what results you were expecting. Please feel free to email our Customer Care team with a little more information, and we’ll be happy to look into this with you.
Warm regards,
CALECIM® Professional
Useless, no difference whatsoever and the marketing on social media is misleading. It looks like a research project but they always win the best product. It’s just marketing hype. If you search for the researchers they don’t exist!! Very bad!!
Reply from CALECIM® Professional2026-09-29
Hi Cath,
Thank you for sharing your feedback. We’re sorry to hear that you feel this way about CALECIM® and our marketing.
We’d like to clarify that the research behind our products is based on published scientific work relating to our proprietary PTT-6® technology and its active ingredients. You can review our research here:
https://calecimprofessional.com/blogs/research-library
That said, we’d genuinely like to understand more about what specifically made you feel that the product or our communications were misleading, and whether there was anything about your own experience that did not meet your expectations.
Please feel free to contact us directly at [email protected] with further details so our team can better understand your concerns.
CALECIM® Professional Team
Calecim makes exceptional products and accompanies their product line with equally exceptional customer service. Always professional. I am about 8 weeks in for starting the Professional serum and 4 weeks in for the Lifting Eye Cream. I love how concentrated they both are. I will update as time progresses on their efficacy for lifting my hooded eyelids and addressing my mature 58 year old skin. For now, I am super impressed 🙂
The ordering process is very swift and smooth. The products are good especially the serum. I've noticed a change in my skin in about 2 weeks of usage. My face feels tighter and more elasticity. My criticism is that the serum is very small in size. I wish they could make a bigger size for longer lasting.
As a black older woman with 4C hair and suffering from CCCA and Female Pattern baldness this product did NOT help. I did not see any growth and actually think that my hair got worse. I signed up for a subscription but will be canceling it as soon as I am able.
NO I WOULD NOT RECOMMEND THIS PRODUCT IF YOU HAVE THE SAME ISSUES AS ME!!!!
Reply from CALECIM® Professional2026-09-08
Hi Bola,
We’re very sorry to hear that you did not see the results you were hoping for, and we appreciate you taking the time to share your experience.
As CCCA is a form of scarring alopecia, we would recommend discussing the use of CALECIM® Professional alongside your current treatment plan with your dermatologist, who will be best placed to advise whether it is appropriate for your individual condition.
We have already cancelled your subscription, so you will not receive any further subscription orders or charges.
Thank you again for sharing your feedback, and we wish you all the best with your hair and scalp journey.
The CALECIM® Professional Team
I’m not very good with computers. I would like a phone number for your company.
I moved and I have no idea if I successfully changed my address.
Also I got a bottle of serum in a New Beauty box about two years ago. I loved the serum then so much. The serum I’m getting now is not near as good as then.
Best regards,
Noelle Bozsi
480 937 8592
Reply from CALECIM® Professional2026-09-08
Hi Noelle,
Thank you for your review, and we’re sorry for any confusion. We received your email on Friday and our Customer Care team replied on Saturday, confirming that your address has been successfully updated. Please check your inbox, as well as your spam or junk folder, for our reply.
Regarding the serum, we’d also like to reassure you that the Cord Lining Conditioned Media at the heart of our serum has remained the same since the beginning. The only formulation update was the addition of a preservative approximately eight years ago. As you received your NewBeauty serum around two years ago, the formulation you are receiving today is the same as the one you previously enjoyed.
We appreciate your feedback and hope this provides some reassurance. Please feel free to reply directly to our Customer Care email if there is anything else we can assist you with.
Warm regards,
CALECIM® Professional Team
I cancelled the shipment before it shipped. I’m ill and undergoing chemo so the package is still in the mailbox a few blocks away. I not impressed with your customer service and I plan on saying so in the reviews!
Reply from CALECIM® Professional2026-09-01
Dear Anita,
Thank you for sharing your feedback, and we’re very sorry to hear about what you’re currently going through. We completely understand that managing a subscription may be the last thing on your mind at this time.
We’ve reviewed our records and can see that your email reached us after the order had already been processed and shipped. As this was your second subscription delivery, the subscription would normally need to be cancelled before the next order is processed. We have now cancelled your subscription on your behalf, so there will be no further subscription shipments.
Our Customer Support team has also reached out to you and offered to provide a return label for the parcel. Please follow the return instructions provided by our team, and once the order has been returned to us, we will issue a full refund for the order.
We’re wishing you strength during your treatment and all the very best.
Warm regards,
The CALECIM® Professional Team
Calecim face pink serum and the overnight serum are incredible, you can really see the overall skin improvement. The multi action cream is also great, although it gave me occasional red pimples so I'm a bit unsure, will finish 1 jar and see.
I have acne scars and I started using the serum o have been using it for 3 weeks and I can see a big improvement on my scars they’re fading away. I love it