We are the crusaders of candy; the sultans of sweet. The whole reason we’re here is to make your life a little easier—and a little sweeter at the same time. After all, what’s wrong with a little indulgence every now and then? Especially when you can share a smile with the people you love.We offer money-saving multi-month plans that save you cash while sweetening your stash. Every month, you’ll receive a new box of hand-picked candies and treats from our huge selection. Our thousands of candies could give you and your loved ones millions of smiles. And all you have to do is sit back and get ready to enjoy the sweet life.
CANDY CLUB (candyclub.com) has a 2.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is poor. Opinions are polarized: 40% rate it 4 stars or higher while 46% give 1 star; The business has replied to 90% of negative reviews. Last updated 2026-08-29.
I really loved the products I got! Only reason I gave 4 stars instead of 5 was because the candy was melted which isn't entirely Candy Club's fault but I think that maybe for a few extra bucks some insolated boxes or something to keep them cold during the summer months could be a good option!
Hello Anon, We're glad to hear this! Thanks for sharing your sweet experience with us :) Stay Sweet, Candy Club
Really wanted to try it.. So here I am with it..... Thanks to Macy's I was able to try before committing to a subscription. How did it taste....well I'm a sugar but not to sweet kind of fan but this was way to much sugar. The sour belt was delicious it gave me that sour sweet rush but for the price, It would only be now and again not a subscription the size of the container not bad you will not over eat that's for sure.. The packing wasn't bad but I prefer seal inside of the lid instead of tamper tap on the outside. Delivery was fast came as described. Will I recommend, Most definitely. (Sour belts 👍👍👍Mango, strawberry, assorted favor etc. Pink lemonade).
Hello Ty'ra Thank you so much for your feedback! Anything you need, don't hesitate to reach out! Stay Sweet, Candy Club
If I could leave zero stars I would. I ordered 5/1/21, and it’s still says awaiting fulfillment, I have tried reaching them numerous times with no response, I don’t ever write bad reviews but I’m getting very annoyed with the lack of response after paying near $40 for candy 🤦🏼♀️ take my advice and DO NOT ORDER
Hi Ashley. We’re sorry for the delay in receiving your order. We show that your order was delivered, so we hope you are enjoying your candies. If you check your email, our Customer Service team emailed you with a make good to make up for the long delay in getting your order to you. We appreciate the feedback and will be looking into why this issue occurred and try to prevent it from happening again. Please let us know if we can assist you with anything else. Stay Sweet! -The Candy Club Team
I was concerned when I rea
Hi Amanda, We value your experience and opinion. Please feel free to reach out to us anytime. Stay Sweet, Candy Club
Great chocolate covered malted milk balls. The candy came in packaging that was simple, but kept it fresh. The containers for the candy are so cute! These are yummy . The size is large enough that it takes several bites to finish. Satisfied my craving!
Hi Lynne, Thank you so much for your sweet review! We hope you continue to enjoy our delicious candy :) Stay Sweet, Candy Club
I was So excited to finally get my Candy club box in the mail!! Which only heightened my disappointment when I tried the candy! Honestly I didn’t even have to try it first to be disappointed. I had expected there would be a candy or two that just wasn’t my personal taste, that’s to be expected, but it honestly felt like they had filled my box with the reject candy they had left on their shelves. But then trying them was even worse! I don’t want to destroy this candy company because they really do look like a cute company and had so many candies in their marketing that look good, but this box was a literal nightmare! I am not a candy snob, but nothing in it was even edible! I really am hoping they can redeem themselves and follow through on their “ Love Your Candy Guarantee: If you don’t love your candy, we’ll replace it free of charge” <— That is copy and pasted from their website! So hopefully they follow through and can redeem themselves! Update: I already received a reply from their virtual assistant on their website and they are processing a replacement box to ship to me. So kudos there for a speedy reply and hopefully the candy they send is edible and enjoyable and I can add more stars to the review!
Hi Kelsea. We’re sorry you didn’t enjoy the candies in your first box, but we hope that we made up for it with the candies in your replacement box. We also wanted to make sure you knew that for our existing customers, if you’re not enjoying our curated program, you can always email us and ask to switch over to our pick-your-own-candy subscription model where each month you can create a custom box of delicious candies. There is no charge for making this switch. If there is anything we can do to make your Candy Club experience sweeter, please don’t hesitate to reach out to us. Stay Sweet! -The Candy Club Team
UPDATE; AS OF 4/7 - I HAVE NOT RECEIVED ANY REFUND WHATSOEVER. I'VE RECEIVED EMAILS STATING A REFUND WAS PROCESSED ASAP, HOWEVER - NOTHING HAS HIT MY BANK. I DID RECEIVE THE BOX, ON MY PORCH, WHICH SAT IN THE SUN FROM MONDAY TO TUESDAY EVENING. THE CHOCOLATES WERE A MELTED CLUMP, WHICH IDK WHY I REC'D CHOCOLATES, WHEN I ORDERED THE SOUR CANDY BOX, AND THE GUMMY CANDYS WERE ALSO MELTED TOGETHER IN THE JARS. WHAT. THE. HECK. SMH.... SO, I ORDERED A SUBSCRIPTION FOR MY DAUGHTERS BIRTHDAY. THE DROP DOWN ON THE ORDER ASKS WHAT DAY YOU WANT YOUR ORDER TO SHIP- I CHOOSE 3/19- AND PAID THE 19.99 FOR PRIORITY SHIPPING 2-4 DAYS. I SHOULD HAVE HAD IT DEL BY NO LATER THAN 3/24. NOPE. I GET AN EMAIL SAYING IT TAKES 1-3 DAYS TO PROCESS AND THEN SHIP OUT. NOW-- IT DELIVERS ON MONDAY 3/29- WHEN WE WILL BE OUT OF TOWN, AND PAST HER BIRTHDAY. THEY "GRACIOUSLY" OFFERED ME A 10$ REFUND (?) WHICH I HAVENT REC'D YET, BUT WHY ASK WHAT DATE YOU WANT THE PRODUCT SHIPPED IF IT ISNT GOING TO SHIP OUT THAT DAY? WHY NOT TELL THE CUSTOMER -- BEFORE -- THEY PAY --- THAT IT WILL NOT SHIP THE DAY YOU REQUEST? IM SO FRUSTRATED. #NEVERAGAIN.
Hi Kim, We are sorry to hear about your experience with the delayed shipping. Priority shipping orders should ship same day, so we are checking into why this did not occur. To help make up for the delay we have submitted a full refund for your box. Please allow 3-5 business days for this to post to your account. Stay Sweet, The Candy Club Team
Candy was DELICIOUS!!! Service is awesome!!
Hi! We're happy to hear you're enjoying your candy and our service meets your standards! If there is anything we can do to improve your experience, please let us know. Stay Sweet! -The Candy Club Team
Love it!! Very delicious and convenient.
Hi Alice. We're thrilled to hear you're loving Candy Club! If there is anything we can help you with, please make sure to email us and one of our Customer Service Representatives would be happy to assist you. Stay Sweet! -The Candy Club Team
I had originally thought I had ordered just a $14.99 candy order until I found out that I had actually purchased a subscription. I cancelled my order within a few hours of it being purchased. Next thing I know the money is taken out of the hold and deducted from my bank account. I emailed them and tried calling them this morning but their phone number does not work. I want and need help.
Hi Cameron, We show that a refund was submitted on 2/22. Despite our best attempts to stop the box from shipping, it shipped. Please enjoy it on us! If there is anything we can assist you with, please don't hesitate to reach out. Stay Sweet, Candy Club
I was feeling nostalgic and wanted to buy some candies. Hearing about Candy Club I decided to check out the selection. I was disappointed to find that all the best candy flavors had a sour coat on top, so that led me to look at the chocolate selections available. This made me gush with excitement, as the chocolates looked great and I was right in ordering them! The Chocolate Toffee Peanuts are amazing... they are my new favorite! The Dreamy Raspberry Cremes were also outstanding and the Nutty Carmel Clusters were so chewy and crunchy and delicious! If you like coffee I recommend the HOPJES... I dunno where they’re from but they’re fantastic! All in all... I good buy.
Hi! Thank you so much for your sweet review! We value your experience and opinion. Please feel free to reach out to us anytime. Stay Sweet, Candy Club
I had heard lots of great things about the candy club. They had a sale for $15.00 for your first box. I thought that was a great deal and decided to jump on the bandwagon. They used FedEx and kept changing the delivery date two days in a row. When we got the box we really enjoyed 3/6 candies. The other ones were gummies and were hard & stale. My jaw hurt after eating just two of them. Not as good as I was expecting for sure.
Hi Mae, We're sorry to hear you were not satisfied with your items. We want to ensure every box is exciting and everything you could hope for. A complimentary box has been submitted for processing/shipping, we will email you shortly with details. If you have any other questions or concerns, don't hesitate to reach out to us! Stay Sweet, Candy Club
The candy is mediocre and not really worth it for the price. Shipping was incredibly slow and delayed, not the time that was promised. For $30 plus $10 shipping, it's not that much candy. You're better off just buying your favorites from the store.
Hello Taylor, We are sorry to hear that. Our records indicate that we replied to your email inquiry on 1/20, and a refund for the shipping cost was submitted. Refunds take 3-5 business days to process. If you have any other questions for us, please don't hesitate to reach out to [email protected] and we would be happy to assist you. Stay Sweet! -Candy Club
Subscribed... but thinking of canceling. They have WAY too many sour candies, not enough sweet (or Cinnamon or chocolate) choices for the pick your candies time period. They are also very overpriced for what you get. Would prefer more options. I would also like the "splash" of candy back, they used to put wrapped candies loose in the early months of my subscription. I do like some of the sour candies I get (but again too many 'sour' types of candy. And I like the pick your candies option they do. And I also like that you can put your account on hold/ pause shipments for several months in advance when needed, by simply emailing them, instead of calling, so if you sometimes like the box you can just skip the box easily, without completely canceling your account.
Hi Amy. Thank you for the feedback! Our service only gets better with feedback from our customers, so we appreciate you taking the time to respond and let us know what you are liking and not liking with the current offering. We will work to get more sweets and chocolates incorporated into the mix for our pick-your-own-candy subscribers. We miss the Splash candy too and will take a look at the possibility of reintroducing it at a future time. If there is anything else we can do, please let us know. Stay Sweet! -The Candy Club Team
I've been subscribed for 6 months now and get the sour lollies every time. Im a huge sour lollie person and these are definitely my go to sours now :P 5 star
Hi Edward, Thank you so much for your feedback! We are excited to hear that your experience has been awesome, and we can't wait for you to enjoy more delicious candies. Anything you need, don't hesitate to reach out! Stay Sweet, Candy Club
How do i track my order, the email address you have provided does not seem to work
Hello Victoria Our records indicate that we replied to your email inquiry on 12/10 with your tracking information. If you have any other questions for us, please don't hesitate to reach out to [email protected] and we would be happy to assist you. Stay Sweet! -Candy Club
I was recommended this site through a friend, I was quite skeptical about it because, a lot of people had negative experiences. I decided to order candy separately instead of doing a subscription. I believe it took about 1-2 weeks to come, when I received the candy it was a good portion size, as well as fresh and tasty. It's quite expensive so it won't be something I'll be purchasing all the time, but I do recommend it. It seems that a lot of people issues are coming through the subscriptions side of things, I suggest that first time buyers should order candy without the subscriptions and if all goes well then you can decided if you want the subscription option or not. 5/5 I would order from here again, my favorites are the sour bites filled with the vanilla cream. Though, I do wish they would offer discount codes to the people who order without a subscription.
Hello Allison, Thank you so much for your sweet review! We value your experience and opinion. Please feel free to reach out to us anytime. Stay Sweet, Candy Club
Candy Club is great. I had a wonderful experience with customer service when I didn't care for one item that they sent. They responded quickly and sent a replacement in a timely matter. The candy is really tasty and so far I like the selections sent to me. I've received two orders so far. It has help provide some fun for my nieces and nephews and for myself! So far, the gummy peaches, lemonade rings and octopuses are my personal favorites, but overall they have all been great with just one exception! It's definitely a favorite subscription service!
Hello Jen, Thank you so much for this amazing review! We are overly happy to hear that this experience you had was rectified when you emailed. Our customer service team strives to provide the best possible assistance, for whatever your need may be. Stay Sweet, Candy Club
Garbage 4/6 of the candies we receive are disgusting. I wish I were exaggerating. The candies that are good are no better than the 2/$1.59 candies at a gas station. These are ridiculously overpriced. I can't just cancel the subscription because you have to call them. It's going to be a pain. I regret signing up.
Hello Jessie. We're sorry to hear you were not satisfied with your items. We want to ensure every box is exciting and everything you could hope for. We would be more than happy to look into this further and assist, however, we do not see an order number, under which we can search for your membership. Please let us know the best email to reach you and we would be happy to reach out. Stay Sweet, Candy Club
I did two months of candy club sour candy. The first month was ok however most of the candies were disgusting and stale/hard. The only thing i enjoyed in my box the first time were the rainbow sour belts. The next box I recieved all but one of the was stale and hard again. I paid $30 a box for candy i couldnt even eat !! Let alone the fact that candy club is one of the more expensive subscription services. THEN when I contacted them about what happened all that was done was my subscription was cancelled. They did nothing to make what happened right. They didnt refund me or send me a box of not stale candy. Like someone earlier said next time im just going to go to the dollar store because they have better candy AND customer service then this. Ridiculous.
Hi Emily. We are sorry to hear that you did not enjoy your experience with Candy Club. We have submitted a full refund, please allow 3-5 business days for your bank to process. Let us know if we can be of further assistance. Stay Sweet, Candy Club
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