We are the crusaders of candy; the sultans of sweet. The whole reason we’re here is to make your life a little easier—and a little sweeter at the same time. After all, what’s wrong with a little indulgence every now and then? Especially when you can share a smile with the people you love.We offer money-saving multi-month plans that save you cash while sweetening your stash. Every month, you’ll receive a new box of hand-picked candies and treats from our huge selection. Our thousands of candies could give you and your loved ones millions of smiles. And all you have to do is sit back and get ready to enjoy the sweet life.
Is CANDY CLUB legit?
CANDY CLUB (candyclub.com) has a 2.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is poor. Opinions are polarized: 40% rate it 4 stars or higher while 46% give 1 star; The business has replied to 90% of negative reviews. Last updated 2026-08-29.
Very pleased with candy club! Always been very happy with the candies. We choose sweet. Haven’t gotten doubles. Will continue to order!
Reply from CANDY CLUB2020-08-28
Hi Heather.
Thank you for the kind words! We hope you continue to enjoy your experience with Candy Club.
If there is anything we can do to improve your experience, please don't hesitate to reach out.
Stay Sweet!
- The Candy Club Team
I have a monthly subscription as well as give these boxes as gifts! The candy variety is always fun and exciting and I look forward to it every month! Candy Club also has an amazing customer support team that helped me out when a box got lost in the mail. Love them!
Reply from CANDY CLUB2020-08-28
Hi Cassandra,
Thank you so much for your sweet review! We hope you continue to have an amazing experience with us :)
If there is anything we can do to improve your experience, please don't hesitate to reach out.
Stay Sweet!
- The Candy Club Team
CANDY CLUB candy tastes okay to me. But I didn't really like it very much. I'm not such a
sweet tooth as my brother. He's crazy about CANDY CLUB, by the way. So now if we order sweets here, my brother eats most of them)
Reply from CANDY CLUB2020-08-28
Hi Ztorman,
Thanks for leaving a review. We value your experience and opinion as one of our members. We're thrilled to hear that your brother is enjoying the candy and hopefully looking forward to the next box!
If there is anything we can assist you with, please don't hesitate to reach out.
Stay Sweet!
- Candy Club Team
I decided to try Candy Club when the candy store in the city I live in closed and it has to be without a doubt the worst thing I've ever done in terms of box services. The candy is completely awful in terms of flavors and while the textures on some are okay but the Sour Cotton Candy Belts have this weird aftertaste and the Sweet and Sour Cherry Soda bottle gummies are just gross! Far too sour. For me this was a huge waste of money. The next time I need to satisfy my sweet tooth I'll save myself the trouble and go to the local dollar store.
Reply from CANDY CLUB2020-08-11
Hi Dawn.
Thank you for your feedback.
Per your request, we have canceled your subscription and issued you a full refund for your first box.
If there were candies you liked and wanted to get again, or new ones you want to try, please check out our online retail store at https://shop.candyclub.com. Here you can purchase individual Candy Club candies, but without the need for a subscription.
If there is anything else we can assist you with, please let us know.
Stay Sweet!
-The Candy Club Team
I signed up and chose to have mostly sweets. Which should have been taffy’s and chocolates. I received all sour candies in which I had given other people as I have severe acid reflux and can’t eat sour candies. I paid $50/mo for two months. Each month I was sent the same thing...sour candies. I then reach out and ask them for replacement orders with the correct choosing and not sour candies, or an refund for both months as this is not the candies subscription that I chose or subscribed to. They did not respond back, instead they cancelled my subscription box and gave me no refund or no replacement boxes. This is VERY poor service! I expected my email to be responded to and my order to have been what I subscribed for. If they can not offer certain things then don’t advertise it or offer it. Period. I would not recommend, mainly because of how my issue was handled on their end...no communication or effort to fix the issue, they just cancel peoples service.
Reply from CANDY CLUB2020-08-07
Hi Tyffani.
Thank you for your feedback.
We're sorry that you did not enjoy your subscription boxes. During the hotter summer months we do not offer chocolates and other heat sensitive candies as they are likely to arrive melted and in otherwise less than desirable condition. As soon as the weather cools off we will expand our candy selection and start to offer these candies again.
You subscription has been canceled and we have issued a full refund for your last two boxes. Please allow 3-5 business days for these to post back to your credit card.
Stay Sweet!
-The Candy Club Team
Been thinking about getting this for a while, then I saw a Groupon for it. I chose SWEET because, I love sweet candy. I expected 6 jars of sweet candy, chocolate, brownie bites, taffy etc. NO I got 6 jars of sour gummy candy. I have already reached out to them to cancel. This was super disappointing. I expected better. Not sure how difficult it will be to cancel. I emailed them. Waiting.
Reply from CANDY CLUB2020-07-31
Hi Barbara.
Thank you for reaching out to us.
We apologize that your Mostly Sweets box was not to your liking. During the hotter summer months we are more limited in our candy options as chocolates and some of our other candies are more heat sensitive and unable to be delivered in a good, fresh condition. When the weather cools off these candies will be available again and part of our curated offering.
We have gone ahead and canceled your subscription and refunded your purchase.
If there is anything else we can assist you with, please don't hesitate to reach out.
Stay Sweet!
-The Candy Club Team
Hi,
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Stay Sweet!
- The Candy Club Team
I can say that the candy that I bought was good in appearance also has good packaging. As an adult, I miss eating some sweets like candy. Somehow, the sweetness of the candy was too much for me.
Reply from CANDY CLUB2020-08-01
Hi Neiomhie,
Thank you so much for your sweet review! We value your experience and opinion. Please feel free to reach out to us anytime.
Stay Sweet!
- The Candy Club Team
I'm so happy with Candy Club thus far! Excited to pick my own candy every month. That makes it 100% better for me!! Thanks for everything! I'll be a loyal costumer from now on!
Sincerely,
Patricia Glembocki
Reply from CANDY CLUB2020-06-18
Hi Patti,
That's so great to hear! We hope you continue to enjoy :)
Stay Sweet,
Candy Club
The boxes and candy containers are super cute and I love the idea! My husband is a sour gummy addict, so I surprised him with this box subscription. Unfortunately the candy tastes so bad. He forced himself to try every type but I couldn’t stomach it. It tastes old and nasty and a little bit like soap. I am super disappointed in the taste. All six types of candy we nasty. Several different people tried them and everyone disliked them. Huge disappointment.
Reply from CANDY CLUB2020-06-18
Hi Katie,
We're sorry to hear you were not satisfied with your items. We want to ensure every box is exciting and everything you could hope for. We would be more than happy to look into this further and assist, however, we do not see an order number, under which we can search for your membership. Please let us know the best email to reach you and we would be happy to reach out.
Stay Sweet,
Candy Club
Candy Club was very quick to respond to my inquiry recently. Their customer service was second to none and I was thoroughly impressed with how they handled the situation. Thank you Candy Club!
Reply from CANDY CLUB2020-05-22
Hi Jackson,
We're happy to hear that our team was able to help sweeten your experience!
Stay Sweet,
-Candy Club
Would not recommend! Definitely not worth your money, candy taste old and nasty. They refuse refunds, I didn't even know I was subscribed to this and they will not grant a one time refund.
Reply from CANDY CLUB2020-05-22
Hi Britt,
We are sorry to hear about the experience you had with your box. We would be more than happy to look into this further and assist, however, we do not see an order number/full name, under which we can search for your membership. Please let us know the best email to reach you and we would be happy to reach out.
Stay Sweet,
Candy Club
Great service and super cute& great tasting candy!
Reply from CANDY CLUB2020-05-22
Hi Danielle,
We are so happy to hear about this great experience! We aim to please here at Candy Club. Thank you so much for your feedback.
Stay Sweet,
Candy Club
I paid for the sour party box with six 13oz cups and what I received was one 8oz, two 9oz, three 12oz, and only one 13oz. The candy I got was blueberry and vanilla tubes, cosmic shaped sours, blue raspberry strips, green apple shoe strings, sour octopi, and lemonade rings, all but one was awful. None of them were sour and they all tasted just wrong and I think after today I might have a suspicion as to why. I actually liked(not loved) the lemonade rings but as I was picking through them today I found a poor little bug stuck in it. Suffice to say I am extremely disappointed and will attempt to get a refund.
Edit: I was able to get my refund
Reply from CANDY CLUB2020-05-22
Hi Namowtab,
We are sorry to hear about your experience. Our records indicate that our friendly staff was able to assist you with your order. If you have any other questions or concerns, don't hesitate to reach out to us!
Stay Sweet,
Candy Club Support Team
Besides the gummies I won't buy anymore. Most of it tastes horrible. My 7 year old didn't like it either. I don't recommend the brownie, popcorn, strawberry sticks, or cookie dough.
Reply from CANDY CLUB2020-05-22
Hi Jennifer,
We are sorry to hear about the experience you had with your box. We would be more than happy to look into this further and assist, however, we do not see an order number/full name, under which we can search for your membership. Please let us know the best email to reach you and we would be happy to reach out.
Stay Sweet,
Candy Club
Definitely not worth it for the price, even at a discount.
Reply from CANDY CLUB2020-05-22
Hi Savion.
Thank you for the feedback. We apologize your experience with Candy Club was not as enjoyable as we would have hoped. If there is anything we can do in the future to improve the experience, please let us know and we will do our best to make your experience a good one.
Stay Sweet!
-The Candy Club Team
Hello Phyllis,
We are sorry to hear about the experience you had with your box. We would be more than happy to look into this further and assist, however, we do not see an order number/full name, under which we can search for your membership. Please let us know the best time and phone number/email to reach you and we would be happy to reach out and speak further.
Stay Sweet,
Candy Club
I ordered my candy on 3/27, got an email 4/02 that it had shipped and would be here in 3-5 business days. 2 weeks later and it's still not here, and my bank account was charged. They gave me a FedEx tracking number so I called them because it said it hadn't moved from original location. They haven't even gotten the package to ship it! The company won't email me back, and of course their phone is a joke. Do not order from this scam.
Reply from CANDY CLUB2020-04-19
Hello,
We are so sorry to hear about your experience! We would be more than happy to look into this further and assist, however, we do not see an order number/full name, under which we can search for your membership. Please let us know the best time and phone number/email to reach you and we would be happy to reach out and speak further.
Stay Sweet,
Candy Club
I received a package from candy club and never even subscribed I didn’t even know they exist does anybody know if they randomly send out boxes
Reply from CANDY CLUB2020-04-19
Hi Erica,
Our records indicate that customer service assisted you via phone call and it appears that it was sent to you as a gift. Enjoy the candy!
Stay Sweet,
Candy Club