CarBrain is the marketplace for less-than-perfect cars. Whether your vehicle is a total loss, a junk car or just a high-mileage older vehicle, we can make an offer on it in less than 90 seconds with free towing included!We provide a convenient, customer-service focused solution for clients looking for an easy way to get rid of unwanted vehicles. Tell us what car you have, and we'll give you a no-obligation quote lightning fast! CarBrain offers are guaranteed for seven days, and they always include free towing, no matter where you are. We can pick your car up in as little as 24 to 48 business hours.Have any questions? Our team is always available to answer them at 1-877-877-7911 or via email at [email protected]. We're here to walk you through the process and provide you with the support you need to sell your car without the hassle and fuss.CarBrain has been in business since 2007 under the name of DamagedCars. With nearly 15 years of experience, we are the experts in the less-than-perfect car market. Don't waste your time with untrustworthy vendors — turn to a company you know you can trust. Get a quote and get started selling your damaged car today with CarBrain!
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Is CarBrain legit?
CarBrain (carbrain.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Customer service, Price. Last updated 2026-08-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated and friendly staff for providing exceptionally helpful support and maintaining clear communication throughout the entire transaction. People also deeply appreciate receiving very fair and competitive pricing, along with the remarkably simple, convenient, and fast overall process of selling their used vehicles.
Some people were dissatisfied with occasional logistical delays or difficult communication issues regarding tow truck scheduling during the vehicle pickup phase. Some reviewers also noted that initial price quotes could sometimes fluctuate or start lower before being properly adjusted by customer support.
Auto-generated from all reviews of this business. For reference only.
From start to finish was faster than I ever thought was probably. The estaminet was spot on, the paper work was very well explained by Katie ( who went about and beyond the help), and the tow truck company was fast to schedule a pickup. Tow truck driver was grate and well prepared. All in it was completed in three days and one day was my delay.
Thank you for everything
Mike
First time getting rid of my car. CarBrain made it easy and fast.
What made this a amamzing experience is kind and fast I was new to selling my car.CarBrain made saying goodbye to my car fast easy I got theb best quote for my car. Kind Shout out to Heidi for answering my texts fast and was helping through the process me not telling. When came to pick up and check in had was fast. Will use CarBrian in the Future we need more stars then just 5.
The easy and timely process
Also the ease of just communicating via text and email, as I’m busy during the day with the public and can’t always talk on phone
I’ve worked with Carlos before. He’s very communicative, professional and clear with expectations. The tow driver was excellent and professional. All around, a great experience.
I liked receiving an offer on a very timely basis as well as the prompt scheduling of our pick up. The tow truck driver was extremely courteous and patient. The brakes on our car had locked up due to non-use and on a very hot day the driver remained calm and got the job done. CarBrain did everything exactly the way they said it would be done and that's a rarity in todays world.
Driver was on time. Very friendly and helpful. Transaction went very smooth. Checked things over, took care of title, handed me the cash. Very simple and fast. Ray the driver was very professional.
It was great working with CarBrain, I received a decent offer and Magdi and Nancy were great in every step and it was very easy process to sell the car ! I really recommend CarBrain to others !
The communication with CarBrain was excellent. After receiving my offer, I expected it would be about a week for pickup. Nope, they picked up my car on day 3. Day 1, I received the offer and uploaded the required paperwork. Day 2, I was contacted to pickup the car that day. I was not home and scheduled pickup for the next afternoon.
If I have the need for their services, I would definitely use CarBrain again
Once there is mutual interest in going forward with provided service, the procedure is very easy. The value was more than expected. The main email address to send information and pictures was a problem as there had been multiple delivery failures until provided by John the representative's email and direct phone number for calls/ texting.
Unfortunately in my circumstance the tow truck company was not very good with communication and required extra time and effort for insurance payment. Vehicle unable to be picked up until charges paid. Purposely to get additional money? Probably so. Not my or CarBrain's fault.
As everything cleared, vehicle was picked up in a timely manner. The salvage yard truck driver did not read full agreement message for meeting at tow lot to exchange vehicle title and keys for payment. Driver had to visit residence and complete transaction. The only thing I wanted from my vehicle was the license plate but no big deal.
Check was legit and cleared within 2 days after deposit.
Despite some missteps I would use CarBrain again in the future.
Super fast and easy experience with CarBrain. They arrived exactly when they said they would, offered the check, and made the whole process of selling our old car super, super easy.