For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Vehicles & Transportation

CarBrain

ClaimedCollecting reviews

201 reviews

4.8201 reviews
Write a review

About CarBrain

Data updated
Website
carbrain.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
0% (0/7)
Do you own CarBrain? Claim this profile for free and start replying to reviews.

About this business

CarBrain is the marketplace for less-than-perfect cars. Whether your vehicle is a total loss, a junk car or just a high-mileage older vehicle, we can make an offer on it in less than 90 seconds with free towing included!We provide a convenient, customer-service focused solution for clients looking for an easy way to get rid of unwanted vehicles. Tell us what car you have, and we'll give you a no-obligation quote lightning fast! CarBrain offers are guaranteed for seven days, and they always include free towing, no matter where you are. We can pick your car up in as little as 24 to 48 business hours.Have any questions? Our team is always available to answer them at 1-877-877-7911 or via email at [email protected]. We're here to walk you through the process and provide you with the support you need to sell your car without the hassle and fuss.CarBrain has been in business since 2007 under the name of DamagedCars. With nearly 15 years of experience, we are the experts in the less-than-perfect car market. Don't waste your time with untrustworthy vendors — turn to a company you know you can trust. Get a quote and get started selling your damaged car today with CarBrain!

Written by the business, not verified by us.

Is CarBrain legit?

CarBrain (carbrain.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Customer service, Price. Last updated 2026-08-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated and friendly staff for providing exceptionally helpful support and maintaining clear communication throughout the entire transaction. People also deeply appreciate receiving very fair and competitive pricing, along with the remarkably simple, convenient, and fast overall process of selling their used vehicles. Some people were dissatisfied with occasional logistical delays or difficult communication issues regarding tow truck scheduling during the vehicle pickup phase. Some reviewers also noted that initial price quotes could sometimes fluctuate or start lower before being properly adjusted by customer support.

Auto-generated from all reviews of this business. For reference only.

What people say

Zero stars would be much better

Zero stars would be much better. They talk about how they partner with reputable tow companies, but we wasted an entire day waiting for a tow driver that never showed up and started screaming at my spouse for inquiring where they were after they dodged our calls all day. Then I left a voicemail and I got screamed out by the customer service rep and she wouldn’t listen. Please do not do any business with this agency. They are fraudulent and they definitely don’t partner with the best like they try to pretend. This entire company is bullshit and shady. There are plenty of other more reputable companies to deal with than this one.

Fast, Efficient and I Got Paid Fairly!

I needed to sell a truck that had been sitting in my driveway for well over a year. It had some issues, and I figured I wouldn’t get much for it. I’ve never sold a vehicle, and was extremely leery about selling it to a company online. I was iffy about CarBrain at first, but the more I researched, I liked what I saw. I decided to take a chance and submitted my vehicle info. Bill got back to me within an hour an offer that was WAY more than I expected. I accepted the offer the following morning, and the next morning, a tow driver was at my house first thing with check in hand for what I was offered. The whole process took not even two days. It was seamless, stressless, straightforward and fast. Bill communicated promptly and professionally, and their tow driver was very courteous and accommodating. I highly recommend CarBrain!

Easy no hassle experience start to finish

Car brain made the entire experience a pleasure. The online form was easy to fill out, and they quickly made a reasonable offer that I accepted without question (especially since the motor needed work and wouldn’t start) The driver showed up on time, checking hand, gave it a quick once over, and loaded it up. I would definitely use them again and have already recommended them to a friend.

A Happy Customer... After someone destroyed my gas tank for…

After someone destroyed my gas tank for whatever reason I could not afford to fix it on top of other issues my vehicle was having. I called around to find a place that would pay top dollar and tow away my SUV for me. Every place I called gave me a low bid until I reached out to CarBrain. Diego was who I worked with and not only did I get a much higher bid but also this place takes care of everything with reporting to the DMV for you and stuff. Diego helped me through this process with compassion making it so easy for me and since this was a very emotional situation for me I truly appreciate him for this!! Any issues or questions that I had Diego instantly took care of it and made me feel heard during this entire process! I would absolutely tell anyone that is needing to sell their vehicle for any reason to call this place first. I am a happy and satisfied customer, thanks CarBrain🥰 Stay kind everyone✌️

Kevin was extremely knowledgeable and…

Kevin was extremely knowledgeable and helpful in the process of assisting us with selling our car to Carbrain. Other companies were very pushy and frankly just not trustworthy! We quickly stopped communicating with other companies as Kevin gained our trust! Thank you again!!! The price was also excellent and fair! We definitely would use Carbrain in the future!

People also looked at