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Shopping & Fashion

CarGurus

ClaimedCollecting reviews

174 reviews

3.9174 reviews
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About CarGurus

Data updated
Website
cargurus.co.uk
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
174 reviews
Replies to negative
0% (0/39)
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About this business

At CarGurus, we’re building the world’s most trusted and transparent automotive marketplace. We make it easy to find great deals from top-rated dealers and provide the guidance consumers need to make a more informed purchase. We also help dealers quickly and easily market their vehicles and connect with ready-to-buy shoppers.

Written by the business, not verified by us.

Is CarGurus legit?

CarGurus (cargurus.co.uk) has a 3.9 out of 5 rating on OK.one, based on 174 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, User experience, Price. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Consumers love the website's intuitive navigation, extensive choices, and helpful filters that make searching for affordable used vehicles a completely smooth and satisfying process. People frequently appreciate the detailed market price guides, comprehensive vehicle specifications, and timely email updates that help them discover great deals conveniently from home. However, some people mentioned minor difficulties when managing automated email reminders or trying to adjust specific search preferences on the platform. A few other reviewers also noted encountering unexpected problems regarding vehicle mechanical conditions, previous owners, or inaccurate descriptions after completing their purchase.

Auto-generated from all reviews of this business. For reference only.

What people say

M
Mike KusinuUnited Kingdom · 2 reviews · Verified · Experienced 2026-06-26 ·

Good cars displayed and good affordable…

Good cars displayed and good affordable prices

M
MikeUnited Kingdom · 38 reviews · Verified · Experienced 2026-07-03 ·

You'll regret it if you go ahead

There are so many scams on this site. You are offered the cars to be delivered as long as you sign the paperwork before hand. That is not normal behaviour. The prices are way out there are lots of cat C and N cars that are not declared. Just do do it

K
Kim StonebridgeUnited Kingdom · 7 reviews · Verified · Experienced 2026-06-25 ·

You don’t only send cars that have been…

You don’t only send cars that have been requested

M
Michael ObusehUnited Kingdom · 2 reviews · Verified · Experienced 2026-05-13 ·

The whole process was very transparent…

The whole process was very transparent and the car I got from them has been in perfect state 7 weeks now

M
Mr. Alan FordUnited Kingdom · 45 reviews · Verified · Experienced 2026-07-03 ·

Very good website

Very good website; total service thus making it easy to find and to buy!

J
JoeUnited Kingdom · 3 reviews · Verified · Experienced 2026-07-03 ·

I got sold a car that is faulty and the…

I got sold a car that is faulty and the people who sold it won't get back in contact with me to help and they are still posting on cargurus and pistonheads.

G
Geoffrey CooperUnited Kingdom · 26 reviews · Verified · Experienced 2026-03-29 ·

Good

Good. But difficulty in changing the vehicles. Keeps coming up with vehicles i looked for in the past. I have tried resetting but .it keeps going back.

Paul EUnited Kingdom · 6 reviews · Verified · Experienced 2025-07-23 ·

Simply refreshing after rip off quotes…

Simply refreshing after rip off quotes recommend

D
DwightUnited Kingdom · 4 reviews · Verified · Experienced 2026-07-02 ·

Using the app has being great

Using the app has being great , obsoluetly ok.

T
Tracy HUnited Kingdom · 1 review · Verified · Experienced 2026-06-25 ·

Easy site to use.

Easy site to use. Found my new car on here. Like how you can request what car and price you want to look at.

F
FrancisUnited Kingdom · 14 reviews · Verified · Experienced 2026-06-25 ·

Found the car I was looking for

Found the car I was looking for. The choice available is great.

D
Debbie LofthouseUnited Kingdom · 43 reviews · Verified · Experienced 2026-06-25 ·

Purchase of used car…

Good but ignored type of car and asking for low mileage showed cars with more than 100,000 on the clock

rr tUnited Kingdom · 5 reviews · Verified · Experienced 2026-06-25 ·

Was very easy to deal with and helpful

Was very easy to deal with and helpful. Made it very straightforward

G
Gordon UrquhartUnited Kingdom · 4 reviews · Verified · Experienced 2026-07-02 ·

Your full description of all vehicles…

Your full description of all vehicles and all details as that you look for.At the moment I am only checking out vehicles and am in no hurry to buy one yet and I will not spend money on delivery when I can buy one here so I will keep checking what is available and make up my mind in due course. G Urquhart.

M
Mr. Phillipe AlvarezUnited Kingdom · 11 reviews · Verified · Experienced 2026-07-02 ·

Reliable

Reliable , helpful and fast service.

S
Sara CraggUnited Kingdom · 19 reviews · Verified · Experienced 2026-07-02 ·

Great company highly recommend

Hreat company highly recommend

Melvin Tysoe-JonesUnited Kingdom · 2 reviews · Verified · Experienced 2026-03-01 ·

Just what I needed.

User friendly website which gave me the information I needed whwn I needed it. What more can anyone ask for?

Oscar DipukaUnited Kingdom · 8 reviews · Verified · Experienced 2026-03-18 ·

Scammers on this site

I so disappointed by CarGurus, you are letting scammers on your site. I was scammed and I can't find any way to contact you. The scammer is still on the site they just change the pictures of the car and reduce the price

c
customerUnited Kingdom · 3 reviews · Verified · Experienced 2026-06-24 ·

Everything was exactly as expected

Everything was exactly as expected, no issues, no drama

D
DonnaUnited Kingdom · 2 reviews · Verified · Experienced 2026-07-01 ·

Brilliant service from the dealer and…

Brilliant service from the dealer and find great cars

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