Celie Hair

Dear, we are very very sorry for the unpleasant experience you have had. Due to the time difference, we did not reply to your message immediately, but we will deal with it as soon as we get to work. No matter what problem you encounter, we will help you solve it. We are sorry to cause you such worry and anxiety. Please rest assured that we have sent you an email to provide you with a variety of solutions to your problem. If it is convenient for you, please check the latest email we sent you. We look forward to your reply.

Hi dear, this is Celie hair, we are sorry our hair didn't make you satisfied. Our hair is 100% real human hair and is produced according to international unified standards. You can verify it through testing. In addition, the hair may be stained with some broken hair in the warehouse when it is packed, so some broken hair will fall off when combing. These are not the hair itself. Dear, we attach great importance to customer opinions. If you have any questions, you can contact our customer service email. We have also sent you an email, hoping to help you solve this problem. If it is convenient for you, could you please reply to our email? Sincerely wishes.

Hi dear, this is Celie hair. May I know did you order from our website pls? We don't find your order in our system. We have professional customer service. If there is a problem with your order, we will never say that we can't do anything. Our email is [email protected]. If you need our help, you can contact our customer service at any time, we will reply to you at the first time when we see your message. If you order hair from our store and you are not satisfied, we support returns and refunds. Recently there are many scammers who counterfeit our brand, please pay attention to the difference. Sincerely regards.

Hello dear, We apologize for any disappointment this experience has caused. We've been working hard to provide all customers with better quality products and better customer service. Could you let us know your order number pls? Most of our hot-selling products are pre-plucked, pre-bleached, and pre-cut so that you can get a natural look after wearing it. Generally, we recommend washing it once or twice a week, and it is best to do deep conditioning, so that the hair can always maintain a soft and beautiful appearance and can be used for a long time. Hope you can have a try, our customer service will always be there if you have any problem. Our email is [email protected], pls fell free to contact us. Best wishes.

Hi dear, sorry our hair didn't make you 100% satisfied. We have over 15 years factory experience and aim to provide the high quality and various hair which follow the trends. We understand that sometimes customers will be a little disappointed if they buy a wig that doesn't fit. But we have the excellent after-sale services team, we are always trying our best to make every customer satisfied and give them no hassle shopping online. If you don't like the hair want to get the refund, we need the pics to check the hair state, return and refund can be processed immediately to keep you benefits as long as the hair keep in original condition. So pls don't worry love, everything can be resolved with good communication. As our website's review system is in partnership with a third party, we do not actively interfere with the display of reviews. However, there may be a delay in the appearance of reviews, and there is not much we can do about this. Hope to have your understanding. Pls contact us at the first time if you meet problems, we will definitely give you a satisfied answer.

Dear customer, this is Celie hair, we apologize for the unpleasant shopping experience. We pay great attention to product quality, and all pictures are taken based on real products. For your order, it's our hot sell pre-curled hairstyle, you just need to brush the curls simply before installation, then you will get a full effection like our ads. We attach great importance to customer experience. If you really don't like it and want to return it, we have a 30-day no-reason return & refund policy, and we can provide free return service for VIP customers to ensure give all of our customers no hassle shopping online. Pls kindly check your email and give us a reply, believe this problem can be resloved nicely with good communication. Sincerely Celie hair

Hi dear friend, this is Celie hair. We are sorry for the unhappy shopping experience. We have over 15 years factory experience and aim to provide the high quality and various hair which follow the trends. All of our reviews are real from our customers, there are many customers who are the fans of celie hair even buy many hair from our website in a year. We understand that sometimes customers will be a little disappointed if they buy a wig that doesn't fit. But we have the excellent after-sale services team, we are always trying our best to make every customer satisfied and give them no hassle shopping online. Even if you don't like it, we told you that we have a return and refund or exchange policy, all the problems will be resolved well with good communication. So pls contact us at the first time if you meet problems, we will definitely give you a satisfied answer. For now all the problems were solved nicely, we also help you got the full refund. Looking forward to cooperating with you again, and have a nice day!

Hi dear, may I know your order number pls? We didn't find your order number in our system with your name" Sim". Pls don't worry, we will help you solve it no matter what problem you met, but we need to know some information about your order first. Our email address is [email protected], could you send us some messages via email? Looking forward to your earlier reply. Kind regards.

Hi dear, sorry our hair didn't make you happy. We are made in accordance with international unified standards. Most customers like our hair, all of the reviews are true from them. You know, everyone's head and face shape are different, which will affect the wearing effect. We support return and refund. And we have helped you solve this issue yesterday, if you have any problem, pls contact us freely. We will always be there.

Hi dear, thank you for your update. Due to the transaction risk reminder of the third-party platform, we had some misunderstandings about your order. Although the problem was finally solved by you placing an order again, you received the hair later than expected due to the cancellation of the order and the placement of a new order. We're very sorry for that. Our customer service concept is to help customers solve problems. No matter what problem you encounter, you can contact us by email, whatsapp or text message. Whatsapp:+86 13298256880 Imessage: +86 13298256880 Email: [email protected] We will definitely provide the best solution we can. Looking forward to cooperating with you next time.