The personalised Intermittent Fasting nutrition plans is created by our best certified nutritionists, who take all the customer’s personal preferences and requests into consideration. With Certified Fasting you will get a list of recipes each day (to lose weight even faster), a fasting timer and a shopping list.
Written by the business, not verified by us.
Is Certified Fasting legit?
Certified Fasting (certifiedfasting.com) has a 1.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is poor. 91% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
What reviewers say
AI generated
Most reviewers were unhappy with their experience overall. Consumers stated that unexpected charges occurred immediately after starting promotional plans. Users pointed out that prices increased significantly without prior notice, making the service costly. Furthermore, reviewers frequently mentioned that the cancellation procedure was complicated, leading to users experiencing difficulties in stopping ongoing billing despite multiple attempts to unsubscribe.
Some reviewers were happy with receiving official email confirmations regarding their account cancellations after contacting support. These individuals noted that customer service eventually responded to their requests and provided formal verification that their subscriptions were successfully closed.
Auto-generated from all reviews of this business. For reference only.
They charged me $66 (should’ve been $27) after their app failed to cancel my subscription. All I got were automated replies from “Nutro” — no real help. I’ve already reported this to my bank and will report to Latvia’s Consumer Rights Protection Centre if the issue is not resolved. Avoid this company.
Reply from Certified Fasting2025-11-07
Darenna,
Thank you for your review. We’re sorry to hear about your experience and understand your frustration. Our automated assistant only helps answering general questions and informs about the possible reply delays, but every account-related inquiry is reviewed by a human agent.
Since you’ve already provided your email address, we’ll locate your account using it and contact you as soon as possible with an update.
– Certified Fasting team
Definitely a scam. They sell you a timer for 40 dollars. When you realize it, it’s impossible to cancel the subscription. In violation of the law, they force you to take some tests. They don’t respond to emails requesting a refund or cancellation. After a week, they predictably start trying to charge much larger amounts, so if you’ve fallen for it — block your card immediately. I’m filing a complaint with the consumer protection agency.
Reply from Certified Fasting2025-11-04
Stanislav,
Thank you for sharing your feedback. We understand how disappointing this experience must feel. To clarify, no unauthorized payments can be made without your knowledge. While subscriptions renew automatically (unless cancelled beforehand), this process is explained during registration and authorized by the customer when the Terms of Service are accepted during sign-up. We’d really appreciate it if you helped us locate your account so we can understand what went wrong, clarify any misunderstanding, and offer a proper resolution.
We’re sorry for the delay in responses, as our support team is currently managing a high volume of inquiries, but we can assure you that no email will go unanswered. Please reply to the Trustpilot information request or contact [email protected], so we can locate your account and make sure everything is resolved as soon as possible.
– Certified Fasting team
It’s a pity I didn’t read the reviews earlier. You cancel the subscription, yet they keep charging money. You send an email to their support — an AI replies, and no action follows. Terrible. The account cannot be deleted, which is a serious violation. Return the money!
And of course, the expected reply to this review will be: “Please contact us by email so we can identify your account.”
Already done — no action at all.
People, read the reviews and don’t waste your money!
Reply from Certified Fasting2025-11-04
Yulia,
Thank you for your review. We understand your frustration and are sorry that you haven’t received a proper follow-up yet. Please note that the Trustpilot review team operates separately from general customer support, so to locate your account and review your case, we still need your user ID or the email address used during registration. Once we have that information, we’ll make sure your case is reviewed by a human agent and handled as soon as possible.
Please reply to the Trustpilot information request or contact [email protected], so we can look into this directly.
– Certified Fasting team
So so bad , they charged me £30 without asking me to confirm nor letting me know I was subscribing to a direct debit they make it seem like it’s a one off payment then charge you randomly for nothing. I have emailed and hope I get my money back if not I will file a dispute with my bank either way I’m getting my money back!! Furthermore cancelling the account is even worse it takes you through so many circles and makes it very difficult and if you don’t read it properly you many end up paying more money again!!
Reply from Certified Fasting2025-11-03
Stephanie,
Thank you for your feedback. We understand how frustrating unexpected renewals can be. Our plans renew automatically unless cancelled beforehand, as explained during registration and in the Terms of Service accepted before signup, but we'd really appreciate it if we could review your case and make sure everything is clarified and handled correctly.
Please reply to the Trustpilot information request or contact [email protected] so our team can review your case and confirm all details with you directly.
– Certified Fasting team
SCAM
Hey I got subscribed for a week and with out any information they took two more payments and I am trying to cancel but it simply circles back to the same page and not getting unsubscribe please cancel immediately
Reply from Certified Fasting2025-10-29
Rekha,
Thank you for your feedback. We’re sorry for the difficulty you’ve faced while trying to cancel. Since you provided an email address linked to an active account, our team will review your request directly and confirm once your cancellation has been completed.
– Certified Fasting team
I wasn't able to unsubscribe and was charged three times without my approval. It extremely decreased my some kind of positive experience of this program. Due to this I dont trust such company with this approach
Reply from Certified Fasting2025-10-29
Eva,
Thank you for your review. We’re sorry you were charged again after trying to unsubscribe - that’s understandably frustrating and not the experience we want you to have.
Please reply to the Trustpilot information request or contact [email protected] so our team can locate your account, check what caused the repeated charges, and make sure your subscription is fully sorted out.
– Certified Fasting team
I have subscribed the service for one month and I have cancelled in due time. I have asked the customer service to confirm the cancellation. Although I had to wait 3 weeks, I have received a kind personal response confirming the cancellation. Thank you.
Reply from Certified Fasting2025-10-29
Anne,
Thank you for your review. We understand your concern. Once cancelled, you should have received an automated confirmation email. Please check your spam and junk inbox too, in case the email got filtered out of the main inbox. Just in case, we’d like to look into your account directly and ensure everything was properly closed.
Please reply to the Trustpilot information request or contact [email protected], so our team can locate your account and verify the cancellation status.
– Certified Fasting team
Repeatedly tried to cancel subscription but no response or assistance. They do try to take money every month- scam
Reply from Certified Fasting2025-10-27
Hello,
Thank you for your review. We sorry for the problematic cancellation process. As per our Terms of Service, subscriptions renew automatically, but the cancellation should be clear and easy to follow whenever customers want to end it. We’d really like to check your case directly to see what caused this issue and how can we help you.
Please reply to the Trustpilot information request or reach out to [email protected], and our team will review your account and follow up with you directly.
– Certified Fasting team
Its a scam! they let you try several great price offers, and suddenly they just let you klicking another and another 'supertools' they dont even inform you about another new payment, when you choose nay option its directly ring another money charhe, even via gpay...
Is terrible scam!
Reply from Certified Fasting2025-10-27
Erik,
Thank you for leaving a review. We’re sorry to hear about your frustration - that’s not how the process should feel. Each optional feature should be confirmed directly by you before payment processing, so we’d like to review your case to see what caused this situation.
Please reply to the Trustpilot information request or email us at [email protected] so our team can investigate this further and get back to you.
– Certified Fasting team
They are not app just website that stole my money. It’s impossible to cancel or to have costumer support.
Reply from Certified Fasting2025-10-27
Narayana,
Thank you for sharing your feedback. We’re sorry to hear you found the experience frustrating. While a stand-alone app is still on the way, our website is designed to be easy to use on both desktop and mobile devices.
Please respond to the Trustpilot information request or contact us directly at [email protected] so we can locate your account, review what happened and confirm that your subscription has been cancelled.
– Certified Fasting team
They charged me for $70+ in different seperate amounts, when I should have been charged $16. I requested a refund but it’s started to feel like a scam.
Reply from Certified Fasting2025-10-24
Adea,
Thank you for your review. We are concerned to hear about your situation. The total amount charged should match the plan and features you have selected, so we’d like to review your case to clarify what happened and correct it.
Please reply to the Trustpilot account information request or contact us directly at [email protected] so our team can investigate and follow up with an update.
– Certified Fasting team
100% SCAM!
I usually dont have the time to make a review online but this company is a complete scam.
Obviously one reads this only after you see the payments deducted despite cancelling the subscription.
I have sent an email to this company and contacted my bank yet they are deducting payments every month.
Stay away from this.
Reply from Certified Fasting2025-10-22
Hello,
Thank you for sharing your review. We’re sorry to hear that you’re still seeing charges after requesting cancellation - that shouldn’t be happening, and we’d like to understand what went wrong.
We’d like to review your case in detail to confirm your account status and stop any incorrect renewals. Please share your details securely through Trustpilot or email us at [email protected], and our team will follow up with an update on your case.
– Certified Fasting team
I canceled their program but they kept taking money of me !!! It was a nightmare to stop them they simoly steal your credit card info and use it as they want with hidden charges stay away
Reply from Certified Fasting2025-10-13
Christina,
Thank you for sharing your review. We’re sorry to hear about your experience - that’s not how this process should work. The system can only charge for active subscriptions, so we’d like to investigate what went wrong and make sure everything is properly resolved.
We’ve sent you an information request through Trustpilot so we can locate your account and review your case. If you don’t see it, please contact [email protected], and our team will follow up once the investigation is complete.
– Certified Fasting team
One the first attempt I say it's a very confusing platform.
First I was charged 37$ and than another 19.95$ without knowing for what I have been charged .
Couldn't find app or customer support to help me for the same.its like tricking people for money.not at all happy with this.my hard earned money is taken away by tricking me.Now after reading other people reviews I am worried I might be charged again soon.
Reply from Certified Fasting2025-10-14
Navneet,
Thank you for your review. We’re sorry to hear about the confusion and unexpected charges - that’s not the experience we want you to have. Since you included your user ID, our team will review your account in detail to clarify what led to these payments and ensure that no further charges occur.
We’ll contact you directly once the investigation is complete.
– Certified Fasting team
Beware , it's a Scam . I was billed without my consent after cancellation
Reply from Certified Fasting2025-10-13
Adam,
Thank you for your review. Being charged again after cancellation is understandably frustrating, and we want to look into how that happened. We’ll need to verify your account before we can review the transaction in detail.
We’ve sent you an information request through Trustpilot for your account details. If it’s not visible, please reach out to [email protected] so our team can investigate and update you once the review is complete.
– Certified Fasting team
Unable to cancel subscription on website. Being charged twice for program I did not want or authorize. Looked up website but did not order. I am 5’5 and weigh 115 lbs so why would I ever want to fast. Only trying to look up for a friend. Scam
Reply from Certified Fasting2025-10-13
Lynn,
Thank you for sharing your experience. This indeed doesn't sound right. The charges can only be made if you put in your payment details and purchased the selected plan after the registration. We would really appreciate if you gave us a chance to investigate and correct this.
We’ve sent you an information request through Trustpilot so we can locate your account and review the case. If you don’t see it, you can also contact [email protected] so our team can follow up once the review is complete.
– Certified Fasting team
Don’t bother with this because trying to cancel just take you round in circles my bank put a block on payments but they still manage to get 4 payments in 7 days
Reply from Certified Fasting2025-10-13
Margaret,
Thank you for your feedback. Repeated payments like that should never happen without clear communication, and we’re sorry for the stress it’s caused. We want to trace exactly what triggered them and make sure everything is properly cancelled.
We’ve sent you an information request via Trustpilot so we can locate your account and review the billing history. If you prefer, you can email [email protected], and our team will follow up once the investigation is finished.
– Certified Fasting team
I signed up for this over a year ago. It was advertised as an app then but was not. IT was a website that isn't easy to use with phone. I asked for a refund and they didnt provide one. I asked for them to cancel my membership and they refused until this morning when I sent a very angry email after realizing I've been charged over close to $200 since last year after asking them numerous times to cancel my membership and that the product they advertised is NOT what it is.
Reply from Certified Fasting2025-10-13
Silvia,
Thank you for your review. We’re sorry to hear about how long it took to resolve your case. We'd really like to understand what prolonged this process so much.
If you don't mind, we can still review your case to understand it better and make sure such situation does not repeat. We have sent an information request via Trustpilot internal form, but you can also reach us directly at [email protected] and we will handle it from there.
– Certified Fasting team
Cancellation is made so difficult to make that one wonders it must have been done so on purpose. Ethically, very questionable - borderline with a scam. Also - no app, actually - just web. Definitely not good to use unless you want to pay forever and for everything….
Reply from Certified Fasting2025-10-10
Michal,
Thank you for your feedback. We’re sorry to hear that the cancellation process felt complicated - that’s not the experience we want to create. We’d like to review your account to understand what happened and make sure everything is handled properly.
We’ve sent you a request via Trustpilot to provide your details. If you don’t see it, please contact us at [email protected] so our team can follow up.
– Certified Fasting team
Pure scam… just did it and already been charged more than expected, will call my credit card company to block them
Reply from Certified Fasting2025-10-06
David,
Thank you for your review. We’re sorry to hear about your disappointment and the unexpected charges. We’d like to take a closer look at your case to understand what happened and make sure it’s handled properly.
We’ve sent you a request via Trustpilot to provide your details so we can locate your account. If you don’t see it, please contact us directly at [email protected] so we can follow up with you.
– Certified Fasting team
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