Ramon smith is very helpful
Ramon smith is very helpful. He’s never rushing me it’s like I’m his only client Ty.
Cheapflightbuddy (cheapflightbuddy.com) has a 2.5 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Travel & Vacation and its reputation is poor. 62% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-09-06.
Most reviewers were somewhat happy with their experience overall. Customers frequently praise the helpful and polite staff for providing clear assistance and guidance during the booking process. Consumers genuinely appreciate when agents remain calm, patient, and completely available to answer questions and resolve issues. Some reviewers were not happy with unexpected extra fees and sudden changes to their flight details after initial purchase. People mentioned that attractive initial low rates often led to subsequent demands for significantly higher payments to secure guaranteed tickets. Additionally, several travelers experienced long wait times and difficulties when attempting to request refunds or cancelations.
Auto-generated from all reviews of this business. For reference only.Ramon smith is very helpful. He’s never rushing me it’s like I’m his only client Ty.
He help me with a great
Tim Jones was very helpful and professional with our E tickets and check in process.
Jordan Cooper was kind, helpful, and knowledgeable.I'm very satisfied for his service.
This was sent to a Miami email after multiple tries to reach someone by phone, and still no response! Do not use these people! Dear Sir, I really hope this is a corporate location for this company because no one that I have spoke with on the phone has kept their word and even called me back as promised. This includes stated "supervisors" named Nick and Willie (so they said). I bought a ticked through your company to fly from Charlestion WV to Dallas Fort Worth,Texas, departing on May 24th and returning to Charleston, WV from Dallas on June 27th. However, when I was dropped off at Charleston, WV on May 24th for my American Airline flight, I was informed at security that my ticket showed I was departing from Charleston "South Carolina", NOT Charlestion, WV. The ticket was useless! I had to buy a one way new ticket from Delta airlines, for an ADDITIONAL ($429.00) in order to fly out that day to make it to Dallas. Now, my return ticket on June 27th will go from Dallas to Charleston, "South Carolina" instead of back home to Charleston, WV...which is another useless ticket, all in error by your booking agent (which also said his name was "Willie" same as the supervisor that never returned my call as promised. Im a senior citizen and this delimma caused by your agent has caused me a grave amount of stress, mentally and financially. Reputable companies DO NOT do customers like this! I need a ticket to get back home on June 27th. Back home is WV, Huntington OR Charleston, not South Carolina. No early morning flights cause I do not have a way to airport at an early time. Please do the right thing and fix this major error caused by your agent.
I had a very bad experience with this ticket booking service. They took my money but never provided the actual tickets. Customer support kept delaying responses and eventually stopped replying completely. The whole process felt dishonest and unprofessional. I would strongly advise others to be careful before booking through them. Always verify the company and use trusted platforms to avoid scams like this.
Jordan helped me with boarding pass and it was super easy and helpful.
DO NOT USE EVER. SCAM!! LIED ABOUT PRICES. TOOK WAY $ OFF OUR CARD. LIED ABOUT BAGGAGE. LIED ABOUT FLIGHT AVAILABILITY. TRANSFERED TO A "SUPERVISOR". HORRIBLE COMMUNICATION. WE ARE REPORTING TO BBB. WHICH WE NEXT TO NEVER DO. HAD OUR SON STUCK WHEN HE HAD TO BE OUT IF HIS DORMS. DO NOT USE THIS AWFUL WEBSITE AND COMPANY.
I booked a flight and the very next day I recived an email saying to call them URGENT and also received about 10 calls from a 888#. They told me my flight was only for one person and it was sandby and they wanted and additions $800.00 for my second ticket. Mind you the flight from Myrtely beach to Newark NJ was $322.00 on Spirit for round trip that is way I booked it. SCAM SCAM
Danny Cooper was very hospitable, congenial as well resourceful. He is definitely an asset to your customer service department.
The perfect scam I found cheap flight buddy on The web and tickets were only $380. My wife was searching and found the same tickets for around 600 and some dollars so I booked a 380 and immediately got an email saying that they’re confirmed but not guaranteed this. Was it 9:30 in the evening at 7:30 the next morning I get a call from them telling me these tickets are nonrefundable non-cancelable and I couldn’t take any luggage. I couldn’t even pay for extra luggage when I get to the airport and they can change the dates or times or airlines and I went back and read the fine print and I did not see all of this it does say they are not guaranteed called Discover card and they said that I had to wait till posted before I could protest it so I called the cheap buddy back and told them I wanted to cancel get a full refund and a confirmation number. They kept giving me jibber jabber about additional prices and they could book my airfare and different things but I kept saying cancel refund confirmation number. They finally hung up and half hour later they called me back and they says we can cancel your flight and due to the airline charging $50 per person they would refund $280 of my 380. I did accept their offer and told them this is a perfect scam. I really wanted to wait 30 to 90 days and get a full refund through Discover but for peace of mind, I accepted your offer for a refund of $280 so they scammed me out of $100. This is truly the perfect scam.
If you're able to give a -0 review I would. I have a family emergency thought this was a great price for an airline ticket. Within 10min they were calling me (leaving no messages) and sending me emails to quickly call them back. I called back a male answered and immediately put me on hold. Someone else picked up told me they had to reprocess my payment since it had declined. Then after being on hold for awhile a manager picked up started asking me if I was ok with the restrictions of my flight. I said I wasn't agreeing with anything til I heard these restrictions. Well according to this mgr I bought a non-refundable greatly discounted ticket, but I wasn't guaranteed the trip. What I paid for was for a stand by ticket, no carry-ons or checked luggage allowed only an 8in purse. Since I wasn't agreeing to that I can upgrade but had to pay over $1000. Once again I wasn't agreeing to that at all. Was told multiple times that my monies were non-refundable. Then they found another airline that I can take a personal and carry-on luggage but once again had to pay more money. After telling this manager we wanted nothing to do with this scamming business he had & us hanging up on him multiple times. He kept on calling back to continue harassing us. My husband had to threaten this so called manager that we were gonna call the police for harassment. They stopped calling for about 2hrs then started calling us back again from different unknown numbers. This company shouldn't be in business at all. THEY ARE JUST SCAMMING PEOPLE OUT OF THEIR MONEY!!
Typical bait and switch. Booked a round trip ticket for 400$ which cheap flight buddy confirmed and accepted the payment. 2 weeks later they sent a letter saying that they are canceling the reservation with no explanation. When we called to rebook it all the seats were taken and that the $400 was now only good for one way. Those shisters for some reason did not run the credit card and was planning to steal from a client, me again like by making them rebook at almost double the price. They said that they did not cancel the flight until I read them the letter that they had sent me. I will say that they train their employees know how to lie and deceive as they have a lot of practice doing so according to their reviews on several sites.
TOTAL SCAM Non-US representatives stock calling me saying my flight is subject to change and I would have to spend $700 more to get my flight with a 17hr layover instead of my original direct 3hr flight. I hope you were able to read this before they scam you. Only use Expedia or Travelocity.
This company is a Scam,I made a reservation for a ticket from Carlifonia to New York and they took the money and did not issue the ticket they told me if I want the ticket i must pay twice the price because they didnt want to refund my money ..I would not recommend anyone to book their flight tickets with them.
I’ll be quick and to the point because it is very clear that all the other reviews say what I’m gonna say. It is very evident that every positive review here except for maybe one is not a real review. Just go look at their history of reviews. Honestly, I’m not one to care and don’t like giving bad reviews but holy heck this place is impressive on how much they try to scam you. Worst experience I’ve ever had with a company. Also I was on hold for 5 hours and nobody answered because they are a scam they don’t want to be contacted they want to only contact you if they have your money. Seriously they will screw you don’t do it.
This company is a scam. I paid $708.02 and received a confirmation that my booking was successful. After that, they called me and tried to force me to pay an additional $589 per passenger, which was never disclosed during booking. When I refused, they denied issuing the tickets and refused to refund my money. The representative Ashley was extremely rude and unprofessional and even said my bank would not be able to help me. The call is recorded. This is clearly misleading and deceptive business practice. Avoid this company at all costs.
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