Cin7 Omni is a highly configurable integrated inventory management software with all-in-one cloud inventory, POS, B2B, EDI and 3PL. Cin7 Omni allows you to manage all your sales channels, inventory, point of sale and supply chain in one central, cloud-based software. Cin7 Omni offers native integrations using a third-party logistics (3PL) interface and electronic data interchange (EDI). Discrete manufacture, sell, manage and fulfill with Cin7 Omni.
Written by the business, not verified by us.Cin7 Omni (cin7.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 85% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 54% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the dedicated staff members are exceptionally helpful, friendly, and truly take the necessary time to carefully solve complex workflow issues together. Many individuals deeply appreciate the clear guidance, valuable insights, and practical solutions provided during interactive sessions, which make daily business operations significantly smoother and more efficient. Some reviewers were not happy with the overall support provided, specifically mentioning extremely poor service and a frustrating lack of responsiveness to inquiries. Others occasionally encountered completely unprofessional behavior and noted that trying to get meaningful assistance could sometimes turn into a disappointing ordeal.
Auto-generated from all reviews of this business. For reference only.First did not get any response on email. Later when I reached out again got helped soon.
Hi Pauline, We’re disappointed to hear about your experience and would like to connect to discuss it. Please email us at [email protected]. We’re committed to a positive experience for our customers.
The software has been easy to use and navigate. I'm able to pull reporting easily and also check inventory levels quickly and accurately. The support for Cin7 has been wonderful. Quick response time and resolutions! Highly recommend for all your inventory needs!
Lightning fast response with a solution to the issue. Cin7's help and response times has improved exponentially ove the past 5 years.
The supprt team has been very helpful in solving my enquiries and the solutions worked well!
Monica was extremely timely and helpful with my request. Thank you again for your patience and help!!
Cin7 is a great option for our business. We're particularly happy with the support team. They have been extremely helpful with any problem that come up.
Monica thanks for all your help you were wonderful and resolved my issue cin7 has been with our organization for 5 years now and we love the experience
Cin7 is smooth and easy to use, their team are very kind helpful and great to talk with. We use Cin7 in our busy retail store and are happy with their software between store to warehouse.
Harshit Pandey was very helpful and knowledgeable also very friendly
Cin7 has been a great addition to our organisation and has simplified our operations. It has some quirks that need to be worked out but overall is good
Monica dealt with my query within 20 mins of submitting a ticket. I was able to get back into my account with ease. Great customer service.
Monica has been a big help and has taken time to spend time with me explaining how to resolve a issue as soon as possible. Thank you for your help!
Monica was exemplary and We from Yuvi Foods Australia, are overwhelmed to have Cin 7 Omni as by far , one of the best Software. Really recommend Cin 7 & their hardworking team.
Monica was really quick to help me find out the cause of my problem, and keen to help further with the other questions it opened up!
Monika was excellent to deal with - prompt and efficient and worked with me to resolve one issue, and then suggested we escalate the other issue as it was something that was not able to be resolved easily. She was kind, helpful and explained things clearly. Much appreciated.
I encountered persistent issues with BOM editing that remained unresolvable despite multiple attempts. Upon contacting technical support, Harshit was exceptionally responsive and thorough in his approach. He made several systematic attempts to troubleshoot the issue, ultimately arranging a call with screen sharing capabilities to identify the root cause. Through this collaborative session, Harshit efficiently diagnosed the underlying problem and provided an effective solution. His response time was impressive, and his methodical approach to isolating the technical issue demonstrated strong problem-solving capabilities. The support experience was comprehensive and resulted in complete resolution of my technical obstacle. I appreciate Harshit's professional assistance and Cin7's commitment to resolving complex technical challenges.
Cin7 Omni is the best inventory cloud software for us. It is really easy to use and the system support service is really nice. And today I had a call with Harshit Pandey, it was a really helpful insight for my issue. Thanks.
I was having several issues with Cin7 that Monica was able to help me resolve. She screen shared with me while we tested and found a solution to our problem. Thank you for your time Monica!
101 reviews matching
Cin7 Core 
Unleashed Software
Worthwagon
Licensechoice
Total Adblock
iStripper
TotalAV