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Electronics & Technology

Cinch Asia

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97 reviews

4.097 reviews
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About Cinch Asia

Data updated
Website
cinch.sg
Category
Electronics & Technology
Location
Singapore
Status
Unclaimed
Last 12 months
53 reviews
Replies to negative
0% (0/21)
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+6581688604[email protected]cinch.sg

About this business

With Cinch, you get the freedom to choose from over hundreds of products at affordable monthly rental rates to rent your favorite devices with easy low-cost monthly subscriptions.We provide insurance of up to 90% coverage for any damages so you can use the device as if it were yours.If you like your product, extend the rental period or buy it at any time. If you prefer to return it or upgrade to the latest model we will manage that process for you too.

Written by the business, not verified by us.

Is Cinch Asia legit?

Cinch Asia (cinch.sg) has a 4.0 out of 5 rating on OK.one, based on 97 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 53 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

firdaus zainalSingapore · 1 review · Experienced 2026-05-15 ·

Order Delay Could Have Been Handled Better

I appreciate the customer service team for remaining responsive and professional throughout the process. However, I was quite disappointed with the overall order handling experience. After making payment on the 15/5, I waited close to a week with no updates, only to later be informed that the variant I ordered was out of stock and that only another storage option was available, which was not the item I originally ordered. The delay and late communication made the experience frustrating, especially for customers who may be working with travel or personal timelines. I understand that stock availability issues can happen, but I believe the company could improve more by providing earlier and clearer communication regarding stock status, expected fulfilment timelines, and possible alternatives before payment is processed. Proactive updates would also help customers feel more assured instead of having to continuously follow up. Overall, the service team was good, but the order management and communication process definitely has room for improvement.

Mohammad FairusSingapore · 1 review · Experienced 2026-05-03 ·

Cinch is a great option to own a phone…

Cinch is a great option to own a phone after the subscription period. Phones nowadays are expensive and Cinch provides an installment plan. Phone arrives faster than expected date. Customer service was prompt too. Recommended for anyone who wants to own a phone but don't have the capacity to pay a lump sum. Go for Cinch!

Z
Zeon OngSingapore · 1 review · Experienced 2026-04-18 ·

already cancelled my plan and they…

already cancelled my plan and they refund me back within 1 month. but next month continue to deduct payment from my card and told me to wait another 3-4 weeks to get back my money what a joke please do not sign anything from here u will regret it

B
Budak botakSingapore · 2 reviews · Experienced 2026-04-04 ·

Totally Disappointed

Honestly, they used to be good. But from the current issue I’m facing, really disappointed.Issue was i had make payment a bit late by 2 days and payment using manually meaning tru online banking using UEN, and i had forward them the receipt their via wasap , the phone was lock the next day 2 days later. Contacted them via their website no help even i had forward the receipt of payment as proof, via wasap n email no reply on that day. End up i was told payment manually takes 3 working days for the payment to appear on the account. I lost income on that day as I can’t work without the phone as being lock. Today 6 April still phone is lock, told them they should lock after 3 working days if payment not received on their end . I even call bank and was confirm they payment had went tru. I’m totally disappointed and frustrated . Lost of income who going to compensate me?

maeson fsmMalaysia · 1 review · Experienced 2026-04-03 ·

Hihi

1. The approval process was remarkably swift, making the entire experience exceptionally convenient. 2. Cinch empowers people to access joy and fulfillment with ease—something that is genuinely moving and deeply appreciated. 3. While Customer Service advised a delivery timeframe of 7–10 days, my device is still marked as “preparing for dispatch” on the sixth working day (excluding weekends), which I find somewhat puzzling. I do wonder whether it will arrive within the promised timeframe. I understand that Customer Service may not have access to more detailed updates, and this is certainly not a fault on their part. However, the prolonged “preparing” status does create a sense of uncertainty and anticipation. I hope that, moving forward, there might be greater transparency for customers who are waiting. That said, I remain sincerely grateful for the overall quality of service provided—it has been truly commendable.

S
Shahrul ZaifryMalaysia · 1 review · Experienced 2026-04-02 ·

I placed my order with Cinch on 24…

I placed my order with Cinch on 24 March and the payment was deducted. After waiting for 8 days, I was informed that delivery cannot be made to my area (Melaka), which was never mentioned before I placed the order. I hope Cinch can resolve this promptly so I can receive my order, as canceling it at this stage would be unfair.

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