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CJDropshipping

Claimed

628 reviews

3.2628 reviews
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About CJDropshipping

Data updated
Website
cjdropshipping.com
Category
Business Services
Location
China
Status
Unclaimed
Last 12 months
242 reviews
Replies to negative
95% (215/227)
Do you own CJDropshipping? Claim this profile for free and start replying to reviews.
+86（0571）86719839[email protected]cjdropshipping.com

About this business

Best Dropshipping supplier with Lazada, Shopee, Shopify, WooCommerce, eBay, Amazon

Is CJDropshipping legit?

CJDropshipping (cjdropshipping.com) has a 3.2 out of 5 rating on OK.one, based on 628 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 31% give 1 star; The business has replied to 95% of negative reviews; 242 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

Certify SocialCanada · 1 review · Experienced 2023-08-22 ·

Worst fulfillment company lost me over $1k.

Updated review: I gave them 5 stars originally because the agent at CJ was nice and said I should (this is why they have so many good reviews!) In reality working with this company is a NIGHTMARE. I changed my review after working with these guys for 2 months. By far the worst fulfillment company I have ever worked with in my 2 years of doing e-commerce. Complaints: - 15+ orders misplaced/shipping DELAYED for 40+ days. Resulting in chargebacks and nearly $400 of profit gone. (They still haven't been refunded for ANYTHING) - Shipping out poor quality products to my customers then when I confront them about it, they tell me "they've switched suppliers" but can't refund my 30+ complaints unless they are not damaged/torn (only company that does this) - Horrible processing time (promised 1-5 days and got 10+ at times) - False promises: I was told I would be refunded for my complaints MULTIPLE times. Till this day I have never received a refund from this company. I've worked with the WORST suppliers on Alibaba and even they gave me refunds for nonsense like this because they were smart enough to realize that they would make more money with me in the future REGARDLESS. Complete scam of a company. - The main thing that really ticked me off: I asked for a refund and the agent said they can't.. UNLESS I order more products and then they'll give me the refund in customer credit. If this was any American company they would be SHUT DOWN for this type of scam. I will never work with them again. If you're running a high quality product - Use Zendrop, USAdrop, Hypersku, Commercive, even Alibaba - They all give refunds for situations like this within 24 hours. 0/10 would not recommend to anyone. Even after I've spent $10k+ working with these people they can't even refund a $10 order! Horrible company. Build your relationships with companies/suppliers that actually care about you.

Reply from CJDropshipping2023-08-24

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: [email protected]. Our agent team will double-check with the agent and will try our best to help you solve the problem.

Harun TokurTürkiye · 1 review · Experienced 2023-08-17 ·

Im working with CJ for 2 months

Im working with CJ for 2 months. Something start to change. Their customer service going bad day by day. I had an issue but no one care, no response, no help. Im looking for a new supplier in these days.

Reply from CJDropshipping2023-08-17

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID? This is our contact way: [email protected]. Our agent team will double-check with the agent and will try our best to help you solve the problem.

bianca ManeaRomania · 1 review · Experienced 2023-08-02 ·

Begging for reviews

They are spam begging for reviews and shamelessly ask for a proof that you have them a good review. As for service well very long processing times before shipping out +5 days, way longer than Aliexpress, customer service useless, except for the begging for 5 star review part. Example below. Looking for hear from you back soon. If my service is helpful, would you do me a favor? → Rating me a 5-star review and leave some good comments with my name "Ben" on the CJdropshipping review site?🥰 And please send me the screenshot when it's done. I do appreciate it in advance!

Reply from CJDropshipping2023-08-03

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: [email protected]. Our agent team will double-check with the agent and will try our best to help you solve the problem.

D
DamianMalaysia · 2 reviews · Experienced 2023-07-09 ·

Good customer service, worst of the worst technical support

I have done some extensive testing linking CJ to Lazada Malaysia for dropshipping services. Although they have the basic system down, there were some minor and some disastrous things that can break whether you're able to implement a successful online store or not. Minor technical issues : - Product names get listed in native language instead of in English and no amount of tweaking on the users end will change this - Product variations don't get imported correctly and the user will have to change each one manually after import to make it right The worse thing about the above problems is that CJ technical support refuses to liaise with Lazada at all and instead pushes the user to be the middle man dealing with both sides. This is just a waste of time for the user as CJ and Lazada should have a working relationship as CJ is developing third party dropshipping app for Lazada and they should be the ones ironing out the technical problems instead of pushing them onto the user. CJ technical support literally asked me make the amendments manually myself if there is a problem with the product names and variations and made it very clear that they won't be helping me with it. Now for the BIG problems : - Shipping fees makes up a sizeable amount of the dropshipping cost and I suspect if there were refund requests, CJ will only honor the refund of the product cost. Not only does the store owner lose the shipping fee but in the event CJ asks for the product back, the store owner will have to ship the product back to CJ as well. Remember we're dealing with china products here. Returns might not be as far and between as you think. - There is no synchronisation of shipping times between Lazada and CJ. I purposely did a test order on my own store and after 10 days of waiting, Lazada automatically cancelled my order as there were no updates from CJ on delivery status. This was the last straw that made me scrap CJ as a viable dropshipping entity. In conclusion, everything might look good and there certainly are many positive reviews here to make it look so, but I have my doubts on the validity of all those reviews. Read them carefully yourself. Looks like a load of bots to me. Worse are CJ's responses to the 1 star reviews. All generic replies which shows that CJ has no intention whatsoever to help the store owners or to improve their system. It's a crying shame though. They really have a decent system going there, but because they refuse to go the extra mile in fixing these problems, I really have to ask people to steer clear of this company.

Reply from CJDropshipping2023-07-24

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: [email protected]. Our agent team will double-check with the agent and will try our best to help you solve the problem.

wlisses fernandoBrazil · 1 review · Experienced 2023-07-06 ·

Thanks for the service

Thanks for the service, but I didn't get clear answers, I needed to understand why I wasn't able to import orders from my store to CJ automatically, only manually, now I believe that the reason is why I use the NuvemShop and this automatic ordering option is only available for Shopify.

J
Jay MaloySpain · 5 reviews · Experienced 2023-07-04 ·

They Use Stolen Photos To Sell Cheap Knockoffs

I was using them for short time before noticing that many of the photos of the products they're selling are just stolen from other webshops. For example, they had photos of dresses from OhPolly including their models and were passing it off as if they had taken the photos for the product. The customer thinks they're getting what's in the photo, but they're really getting a cheap knockoff. Almost all the positive reviews for this company only have one review. Hundreds of fake reviews, giving them a top rating

Reply from CJDropshipping2023-07-05

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: [email protected]. Our agent team will double-check with the agent and will try our best to help you solve the problem.