103 reviews
About ClaimFlights – Your Dedicated Passenger AdvocateAirlines have lawyers.Now you do too. ClaimFlights isn't just another automated legal tech app. We are your trusted passenger advocate in the fight for your air passenger rights.We help you enforce your rightful compensation of up to €600 under EU Regulation 261/2004 for flight delays, cancellations, overbookings, or missed connections.We sue where others give up. Airlines often reject legitimate claims, citing "extraordinary circumstances" such as bad weather or technical defects. While other portals often give up or accept cheap vouchers to avoid legal costs, we fight for you. We use our own historical flight databases, advanced weather analysis, and aircraft tracking (ADS-B) to systematically refute airlines' false excuses in court. We are the specialists for difficult cases – even with stubborn low-cost carriers.Keep more of your money:Radical transparency: Many competitors advertise standard fees but hide massive court fees in the fine print, which can cost you up to 50% of your compensation if a case goes to court. ClaimFlights is your price-performance champion.We focus on radical transparency:Fair flat-rate commission (approx. 25%): With us, there are absolutely no hidden court fees, even if we have to sue the airline.Maximum net payout: You keep up to approximately 75% of your money – often €150 to €300 more than with our biggest competitors.100% no win, no cost: You bear zero financial risk. If we go to court and lose, we cover all legal and court costs.2 minutes of effort for you. We take care of the rest. Submit your documents once in just 2 minutes. Our cross-border legal team handles all the paperwork – from the initial letter to the airline to the courtroom. You'll never be left in the dark: We guarantee regular status updates on your case. (Forgot your flight number? No problem, our system will find it for you.)Certified security from Germany. Unlike opaque international intermediaries, Claim Flights GmbH is a registered German legal services provider. We guarantee strict GDPR compliance: Your sensitive passport and booking data are safe with us.We are available for our customers regarding flight delay compensation:Central Hotline: +49 (0)228 9293 9029, weekdays from 8 a.m. to 8 p.m.
Written by the business, not verified by us.Claim Flights - Flight Compensation Service (claimflights.com) has a 4.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. 88% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 36% of negative reviews; 35 of them were added in the last 12 months. Last updated 2026-08-31.
I've contacted in date 12/12/2023 ClaimFlights due to a cancelled flight. Mrs. Fanslau has been very clear in every step of the process and she ended the conversation telling me that it could take atmost 3 months. Exactly 2 months later I've received the communication that everything went through, left my bank coordinates and in less than 10 days I've received the amount.
Firstly, they communicated the timelines extremely clearly. This ensured that I knew how long it’s going to take to process my request. Secondly, they collected all the relevant documents to prove my case. I did not have to follow up even once. An experience that I barely have when I interact with other service providers.
Hi everyone. My Wizz Air flight cancellation found our family at the airport's car park last August. No alternative routes were offered. The all nearest flights were sold out. Never applied for compensation before, decided to try my luck with ClaimFlights. Applying process was really simple and quick. I started my claim process at the end of January and got my compensation by now. Special thanks to Agnieszka. Andris
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