For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Money & Insurance

Coinbase

202 reviews

3.5202 reviews
Write a review

About Coinbase

Data updated
Website
coinbase.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
1% (1/74)
Do you own Coinbase? Claim this profile for free and start replying to reviews.

Is Coinbase legit?

Coinbase (coinbase.com) has a 3.5 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 33% give 1 star; The business has replied to 1% of negative reviews. Last updated 2026-08-10.

What people say

S
Shaun Mallinder英国 · 8 reviews · Verified · Experienced 2026-07-28 ·

They go above and beyond to help

Im bad at passwords and they never fail to help me retrieve my account

M
Mike Moraine美国 · 1 review · Experienced 2026-07-20 ·

Absolutely terrible in every…

Absolutely terrible in every way....cannot imagine running a company like they do....awful...terrible...avoid at all costs

I
Iftikhar Raja英国 · 2 reviews · Verified · Experienced 2026-07-27 ·

Excellent service

D
David McIntosh英国 · 2 reviews · Verified · Experienced 2026-07-27 ·

Perhaps my problem but I found the…interaction difficult

Perhaps my problem but I found the system difficult to negotiate, not everyone understands tec that well, That’s was I withdrew Thank you David McIntosh

L
Lukasz爱尔兰 · 3 reviews · Experienced 2026-07-09 ·

very good company

M
Maksim意大利 · 7 reviews · Verified · Experienced 2026-07-27 ·

All good

All good. Rapid

L
Luka FurekSI · 1 review · Verified · Experienced 2026-07-25 ·

greatgreat

l
luckz德国 · 5 reviews · Experienced 2026-07-25 ·

account closed for "don't want to tell you haha" reasons

After 8.5 years, and regular (very mild) use of their service, my account was randomly closed / blocked / banned. To their credit, it seems I'm still allowed to get my money out of there, so besides the unfortunately high fees for transferring assets that are not meant to be transferred, the damage isn't too big. Before this, the website was alright (I'd rate it 3.5 stars). You always had to use the Advanced View to not get totally scammed on fees, like an idiot tax. That always left a sore taste in my mouth when using it. But how they treat their customers with such an arbitrary account closure, it's like a video gaming company that says you cheated but they have no evidence to show. This is all I got out of them: I need to share some difficult news. After careful consideration, I regret to inform you that Coinbase has decided to close your account. Due to security and regulatory requirements, I’m not able to provide more detailed specifics about exactly what triggered this decision. Please know that a variety of factors related to security and legal requirements have been weighed in this difficult decision. Coinbase's goal is to make sure our platform is safe and secure for all customers. As you agreed when you accepted the terms of the Coinbase User Agreement, Coinbase may: (a) suspend, restrict, or terminate your access to any or all of the Coinbase Services, and/or (b) deactivate or cancel your Coinbase Account if, among other reasons, we reasonably suspect you of using your Coinbase Account in connection with a Prohibited Use or Business. This outcome is based on our internal security and compliance reviews, which continuously monitor for activity that doesn’t align with our Terms of Service and policies. => What I allegedly did? No idea. They refuse to say. Did I do anything? I sent some 5€, 10€ amounts every few months to pay for digital purchases. Is that prohibited use? Are the people I sent to prohibited criminals? How would I know...

M
Moris Seagal加拿大 · 3 reviews · Experienced 2026-07-24 ·

I had hard time to connect because I…

I had hard time to connect because I forgot to change my phone number in my coinbase account and after 1 year I try to connect and this security system send 6 digit code to my old phone number whatever I try with chat supportNo robot this guys kept me online 1 hour for nothing pretending have second level specialist with us to fix my problem He said disconnect and try again But nope its never happend ( Jesse Irwin ) liar and bullshit I'm not finish with you Coinbase and keep my 10$ dollard thief

T
Tony Vickers爱尔兰 · 1 review · Verified · Experienced 2026-07-25 ·

Very easy to transfer 👌 no hassle

R
Richard Fakude爱尔兰 · 1 review · Verified · Experienced 2025-08-20 ·

it's very nice

It's keep your mind sharp, helpful, no company it's personal.

A
Ademola Lucky英国 · 1 review · Verified · Experienced 2026-07-25 ·

Very nice and Good

Y
Yoram Mukombachoto英国 · 9 reviews · Verified · Experienced 2026-07-24 ·

Excellent Service

Excellent Service. Was able to buy crypto btc without having to sign up to a third party crypto service.

C
Claudiu-Dumitru FulgerRO · 2 reviews · Verified · Experienced 2026-07-24 ·

Great ux

Great ux! Really trusted!

R
Rodrigo Loy Do Sacramento Fer荷兰 · 1 review · Verified · Experienced 2026-07-24 ·

Excellent

Goed ervaring over a stable coin in order to maintain gains

J
John Ogana意大利 · 1 review · Verified · Experienced 2026-07-24 ·

I love that app

How it work am okay with it

A
Adrian Fettel英国 · 56 reviews · Verified · Experienced 2026-07-24 ·

Very safe and easy to do

N
Nnamdi Kalu英国 · 1 review · Verified · Experienced 2026-07-24 ·

Excellent

Excellent result

K
Kaloyan VatsovBG · 2 reviews · Verified · Experienced 2026-07-24 ·

I have started my journey in Coinbase…

I have started my journey in Coinbase today and i am impressed how fast the transaction was working so i can't wait to explore all benefits of the platform

T
The King Investor · 1 review · Experienced 2026-07-22 ·

Very unclear on how to cash out from third party broker

If you want to cash out from forex broker click transfer under desired crypto and not payments to receive crypto payouts. If you click payments your broker will tell you your address is invalid. Coinbase has added to many features over the years making app hard to navigate even for a vet like me