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Money & Insurance

Coinbase

202 reviews

3.5202 reviews
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About Coinbase

Data updated
Website
coinbase.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
1% (1/74)
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Is Coinbase legit?

Coinbase (coinbase.com) has a 3.5 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 33% give 1 star; The business has replied to 1% of negative reviews. Last updated 2026-08-10.

What people say

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Paul Woodcock · 2 reviews · Experienced 2026-07-08 ·

Coinbase is an absolute joke do not…

Coinbase is an absolute joke do not join this company they are a big mess.

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Oliver Carter · 2 reviews · Experienced 2026-07-08 ·

I tried to convert my crypto holdings…

I tried to convert my crypto holdings to USD, and within about two minutes the conversions came out as ETH/BTC instead of the USD I was aiming for, roughly $1,500 gone to fees and price movement in the process. Whatever the mechanics, the interface made it far too easy to end up somewhere I didn't intend, extremely fast, with no meaningful confirmation step to catch it. What frustrated me more than the loss was the response. I reported it immediately with screenshots, timestamps, and call logs. Support's replies were vague, slow to take any position, and ultimately fell back on the user agreement rather than engaging with what actually happened on screen. I escalated as far as I could and still walked away feeling dismissed. For a platform handling people's money, the combination of a fast, unforgiving conversion flow and a support process that defaults to "not our problem" is hard to recommend. Be very careful confirming trades here; the interface will not save you from a costly mistake, and don't expect much help if one happens.

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Gestur Valgarðsson · 10 reviews · Experienced 2026-07-09 ·

Coinbase has a friendli UI

Coinbase has a friendli UI an is one of the modt versatile platforms.

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ukmale · 56 reviews · Experienced 2026-07-08 ·

Coinbase...

They banned me. I didnt do fraud, was buying, sending, receiving, withdrawing crypto's.

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Mark Crooks · 2 reviews · Experienced 2026-07-08 ·

User experience

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Emmanuel Adeneye · 2 reviews · Experienced 2026-07-08 ·

Was easy to trade

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Sam · 3 reviews · Experienced 2026-07-05 ·

Coinbase keeps soliciting me to gamble…

Coinbase keeps soliciting me to gamble on sports. Degenerative behavior from a 'financial institution'. Worse still; their sportsbook partner is Kalshi Two stars because they're still the best liquidity in the US. Spot trading fees are also completely absurd. If only the CME had spot markets and perps. Sure CME has event contracts but they don't have a history of changing the rules after an event and the fees are somewhat reasonable. Kalshi can sit on a rake. Just become an FCM and offer CME event contracts.

c
christophe soulabaille · 1 review · Experienced 2026-07-07 ·

Simple et rapide.

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customer · 2 reviews · Experienced 2026-07-06 ·

Best of the best ever

Best of the best ever. Amazing chance to save money with membership plan. Using for more than a 2 years

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Michael John White · 13 reviews · Experienced 2026-07-06 ·

Very cool man

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Nick · 6 reviews · Experienced 2026-07-06 ·

Very good.

Very good. I used it and was convenient overall.

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Joji Binoy · 1 review · Experienced 2026-07-01 ·

When you buy Bitcoin say at 60,000

When you buy Bitcoin say at 60,000, Coinbase will peg the price not at that price at 60,000 but at 61,000. I don't know if only coinbase is doing that but other Echanges too. They already charged you a fee and their fees are one on the highest.

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Gillian Mcintosh · 20 reviews · Experienced 2026-07-03 ·

Restricted my account from day 1 and I…

Restricted my account from day 1 and I still have no idea why. Told me the restrictions had been removed when I complained but they hadn't. When I got annoyed about it and said I would leave a review on here, they told me to remove my funds and would offer me no further assistance. Effectively I'm forced to sell my crypto in order to withdraw my money back to my linked account.... at a loss!!!! Coinbase are arrogant and customer service is poor. Still have no explanation and my first experience of using crypto.

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Ján Leštinsky · 2 reviews · Experienced 2026-07-05 ·

Perfect app

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MR NEVILLE EDWARDS · 33 reviews · Experienced 2026-07-05 ·

I was really impressed with the level…

I was really impressed with the level of security used when making a recent transfer from my Coin Base account. The procedure was explained clearly and was executed very quickly. Even for a beginner like me, it was easy to make this transfer.

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Robbe Wilms · 91 reviews · Experienced 2026-07-05 ·

No instant deposit possible eventhough they claim it is

Dreadfull. When making a deposit it litterally states that SEPA deposits take 1-3 days and SEPA instant deposits take up to a minute. I did an instant deposit and it immidiately reflected in the history tab, but they mark it as pending. Support told me that also instant deposits take 1-3 days. If it's not instant when using SEPA instant, don't put it on your deposit page as it being instant. If I knew in advance it would take 1-3 days anyway, I wouldn't have chosen for coinbase.

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Nicholas Cyr · 4 reviews · Experienced 2026-07-02 ·

Won't let me withdraw my cash

Won't let me withdraw my cash. I literally have to speak to live chat support because I don't have the option to to withdraw despite following all of their instructions.

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Milan Pavlovic · 2 reviews · Experienced 2026-07-04 ·

Works well but room to improve

Works well, but sometimes difficult to find the right sport market, fund or withdraw request

T
True Note · 220 reviews · Experienced 2026-06-09 ·

WARNING: AVOID COINBASE - COMPLETE SCAM!

Case Ref: 26603035 Coinbase is an absolute scam. They lure you in with signup and referral rewards, but the moment you transfer and spend your hard-earned money to fulfill their requirements, they steal your rewards and refuse to pay. Their support is a joke, constantly changing case numbers to stall and avoid paying what is legally owed. They even maliciously doxed my identity on Trustpilot for calling them out. Avoid these scammers at all costs.

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Jeff Spencer · 3 reviews · Experienced 2026-07-04 ·

Great app easy to use