Connie Health is a no-cost, unbiased Medicare advisory service helping older Americans find the right coverage while spending less. Our licensed agents provide personalized guidance and ongoing support so you can navigate Medicare with confidence.
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Is Connie Health legit?
Connie Health (conniehealth.com) has a 4.7 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally knowledgeable, deeply patient, and thoroughly professional when explaining complex healthcare and insurance options. Many consumers note that representatives take extra time to listen carefully, answer every single question, and ensure personalized plans truly fit their specific medical needs.
However, some people mentioned experiencing frustrating difficulties reaching their designated representatives when needed or receiving unwanted communications regarding their insurance. A small group of reviewers also mentioned concerns regarding the review process or encountered problematic plan suggestions during the consultation process.
Auto-generated from all reviews of this business. For reference only.
Nicholas was absolutely AMAZING!!!! He made the entire process comprehensive and did an excellent job of explaining the details down to the small print. He made sure that we were comfortable with all the small details and assured us that he would be there for us every step of the way. Thank you!!!
Talking to a representative was so helpful. They did everything possible to help us out with having the best coverage. All information and research were presented in such a professional and helpful manner.
I have received the change of medical insurance, thank you. I will need more time to give a review
Reply from Connie Health2026-08-10
Thank you for the update! We’re glad to hear you received the information about your medical insurance change. Please take all the time you need, and know that we’re here whenever you have questions about your Medicare Advantage, Medigap, and Medicare Part D options. We appreciate the opportunity to support you throughout your Medicare journey!
That they answer all my questions
Politely.
That when you call they pick up the phone rapidly and are professionally.
Reply from Connie Health2026-08-10
Thank you for sharing your experience! We’re so glad our team answered all your questions politely, professionally, and promptly. Providing responsive support and clear guidance through Medicare Advantage, Medigap, and Medicare Part D options is an important part of helping make your Medicare journey easier. We truly appreciate your trust and your 5-star review!
THANK YOU FOR ALL YOU DO SHE WAS KIND AND VERY HELPFUL
I LOVE THE HELP AND SHE WAS VERY HELPFUL AND TOLD ME ALL I NEEDED TO KNOW THANK YOU FOR ALL YOU DO
Reply from Connie Health2026-08-11
Thank you for sharing your experience! We’re delighted that your agent was so helpful and gave you all the information you needed. It’s our pleasure to support you in understanding your Medicare Advantage, Medigap, and Medicare Part D options throughout your Medicare journey.
Thank you for your kind words! We’re delighted that you received excellent customer service while exploring your Medicare Advantage, Medigap, and Medicare Part D options. We appreciate your trust and look forward to supporting you throughout your Medicare journey.
Daniel was very thorough and professional. He seemed to know Everything about this insurance and I understood him very easily. Thank you Daniel.
Reply from Connie Health2026-08-10
Thank you for your kind words about Daniel! We’re so glad his thorough, professional approach and clear explanations made everything easy to understand. Having someone knowledgeable by your side while exploring Medicare Advantage, Medigap, and Medicare Part D options can make a real difference in your Medicare journey. We truly appreciate you taking the time to recognize Daniel and share your experience!
Great customer service . The information that I received…
The helpful information that I received from Gary Morgan. He answered all of my questions and concerns. Mr. Morgan made me feel very comfortable in all of my concerns. He also gave me contact information if I had any other questions or concerns. I also appreciate the fact that Mr. Morgan didn’t rush me to make a decision and gave me options. Thank you very much.
Reply from Connie Health2026-08-07
Thank you for sharing your experience! We’re so glad Gary Morgan answered all your questions and concerns and made you feel comfortable throughout the process. Having someone you can reach out to for continued support can make navigating Medicare Advantage, Medigap, and Medicare Part D options much easier. We appreciate your trust in us and are happy to be part of your Medicare journey.
I have tried contacting Patricia several times both by phone and email and I have gotten no response.
I will be contacting someone else to help me with my insurance.
Thank you
Reply from Connie Health2026-08-04
Thank you for bringing this to our attention. We're sorry to hear about your experience. We have been trying to reach you as well and would really appreciate the opportunity to speak with you directly to better understand what happened and help resolve your concerns.
Please give us a call at your convenience, or let us know the best time to reach you. We'd be happy to assist you.
I am very happy. Medicare has not worked for me for the last 6 years. A big weight off my shoulders! The man was kind, so helpful and explained everything beautifully!
Reply from Connie Health2026-08-05
Thank you for sharing your experience! We're so happy to hear that we could help lift such a heavy burden after six challenging years. It's wonderful to know our licensed agent treated you with kindness, took the time to explain everything clearly, and helped you feel confident about your choices. Providing personalized guidance on Medicare Advantage, Medigap, and Medicare Part D options is what we're here for, and we're honored to be part of your Medicare journey. Thank you for trusting us, and we're always here whenever you need assistance.
The company actively engages in bait and swith tactics without concern for the seniors they are servicing. They claim to care about people above profits but that is simply NOT ture. They only care about profits. NOT what is in the best interest of seniors. Their marketing materials are borderline illegal.
Tried to sell me a policy that would have reduced my benefits and forced me to get new doctors which I did not want.
Reply from Connie Health2026-08-04
Thank you for sharing your feedback. We're sorry to hear about your experience, as providing guidance that's in each client's best interest is our top priority.
We'd appreciate the opportunity to speak with you directly to better understand your concerns and address your experience. Please give us a call at your convenience—we'd welcome the chance to talk with you.
I felt calm yin safe hands.Everyone were so pleasing.
Reply from Connie Health2026-07-16
Thank you for your kind words! We're so glad to hear that you felt calm and in safe hands throughout your experience. It's wonderful to know our team made you feel comfortable and well cared for. We appreciate you trusting us to help you explore your Medicare Advantage, Medigap, and Medicare Part D options, and we're honored to be part of your Medicare journey.
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It is not necessarily ConnieHealth but instead it is Cigna/Health Spring. I believe that their coverage got worse after they changed their name and may look around when I renew my plan for next year.
Reply from Connie Health2026-07-16
Thank you so much for this feedback — we really appreciate you sharing it with us. We understand that coverage changes can be frustrating. When open enrollment comes around, we'd love to help you take a closer look at what's out there. We can walk through the available plans together and help you find one that truly fits your needs and gives you the coverage you're looking for. We will reach out to you during open enrollment.
Always there to provide service and make suggestions and offer advice. I have been using them for over 5 years.
Reply from Connie Health2026-07-15
Thank you for your continued trust and loyalty over the past five years! We're honored to have been part of your Medicare journey and are so glad to hear our team has consistently been there to provide helpful service, advice, and personalized recommendations. Whether it's reviewing your Medicare Advantage, Medigap, and Medicare Part D options or answering questions along the way, we're always here to help you make informed decisions.
I was given a lot of info so there seems to be a lot of choices. The agent explained each part and helped me make what I in the 2027 year will make my Healthcare a positive experience.
Reply from Connie Health2026-07-15
Thank you for sharing your experience! We're so glad to hear your agent took the time to explain your options clearly and helped you navigate the many choices available. Making Medicare easier to understand is an important part of what we do, and we're happy we could help you feel confident about your Medicare Advantage, Medigap, and Medicare Part D options as you prepare for your Medicare journey.
I can never get a hold of Jennifer Miller I've been trying for 4 months and can't get a hold of anybody I need a couple of emergencies and couldn't get them done because I have nobody to talk to I don't have any other numbers to Connie help and I need to understand where somebody is and somebody to take care of me everybody is not answering the phone
Reply from Connie Health2026-07-20
Hi Anthony , we saw your review and are sorry to hear you've had difficulty reaching someone when you needed assistance. Apologize for the frustration this has caused.
We tried calling you a few times but wasn't able to leave a voicemail. Please give us a call back at (857) 264-0900 at your convenience. We would be happy to help address your concerns and make sure you get the assistance you need.
Thank you for your wonderful feedback! We're so glad to hear that you felt we had your best interests at heart. Helping you find the right Medicare Advantage, Medigap, and Medicare Part D options with care and personalized guidance is always our goal. We truly appreciate you trusting us to be part of your Medicare journey.
He was very informative and helpful in getting me what I needed.
Reply from Connie Health2026-07-14
Thank you for your kind feedback! We're so glad to hear that you found our team informative and helpful in getting you the coverage you needed. Helping you understand your Medicare Advantage, Medigap, and Medicare Part D options is an important part of supporting your Medicare journey. We appreciate your trust and are here whenever you need assistance in the future.
Have a really good insurance agent, very informative, and responsive when I need her, Leanne Brumley!!! Ty
Reply from Connie Health2026-07-10
Thank you for your kind words! We're thrilled to hear that Leanne Brumley has been so informative and responsive whenever you've needed her. Having an agent you can rely on makes all the difference, and we're so glad she has been there to help you navigate your Medicare Advantage, Medigap, and Medicare Part D options throughout your Medicare journey. We'll be sure to share your appreciation with Leanne. Thank you for trusting Connie Health!
The drs bed side manner was excellent friendly welcoming staff great experience with nurse she was excellent reception was kind courtesies and very welcoming
Reply from Connie Health2026-07-14
Thank you for sharing your experience with us! We're happy your Medicare plan worked exactly as intended and you received excellent care. While we don't provide medical care ourselves, we're thrilled to have helped you find coverage that supported you when you needed it most.