Covercy

great service and fair commission

Was easy to work with and they helped…

Was easy to work with and they helped with everything + good conversion rates

Richard LewisIsrael · 2 reviews · Posted 2018-10-19

Do not use covercy

Do not use covercy. Use Transferwise Its a much better service. I have used covercy for several transactions. Every time I transfer money with convercy they give me a hard time. No other money transfer service, banks or otherwise in the world, gives such a hard time and I use many other services without hassle. Even when you answer all their questions, they still delay transfer. Their service has damaged my business, causing delays and costing valuable time and money. My accountant warned me not to use this service again and I didn't listen. My mistake.Their obsession in protecting themselves with the authorities, is totally exagerated and arrogant, and beyond all legal requirements of any other bank or transfer service. It is a total invasion of privacy and extremely humiliating. I personally will never use convercy again and I strongly recommend everyone not to use this service. This message will be going up on every social media site I can possible find. 👎1 out of 5 stars

Tal LiorIsrael · 1 review · Posted 2018-10-12

Cheaper but much more complicated than the bank

This was the first time I used a money transfer service other than a bank. Covercy initial service was very welcoming and friendly, until it got to the point they asked for "additional documents", I never encountered such an interrogation when I transferred money through the bank. Covercy claimed it is what is required by thr authorities, but the banks are subject to the same regulations and never aaked for so many details and forced my to submit sensitive personal information and contracts to allow the transfer. I'm not sure the slightly lower rate worth the extra strain related with their process.

The service is comfortable and…

The service is comfortable and efficient. Money arrived faster than I expected

Gilad RegevNorway · 2 reviews · Posted 2018-10-08

Stay away part 2

Covercy answer to my 1st review is not satisfactory. Indeed I was not the client but "only" the recipient of the funds. I was raising a general question on their FB page and they are refusing to answer which is a strong sign of none-transparency policy. Please be aware that the transfer was made on 7 days old conversation rate which gave the company a very high profit. Convery is refusing to admit their wrong doing and all of you should pay attention to the differences of the published rates and actual transfers. What is the point to publish low fees if they are making huge profits on conversion rates. I expect Covercy to answer to the point and let the community know how will they fix this issue. All the best.

Jonathan HarelIsrael · 5 reviews · Posted 2018-10-02

Great service

Great service, immediate help and friendly interface!

Very comfortable and officiant

Very comfortable and officiant, Thanks

Very responsive

Very responsive, easily done, quick funds transfer. The whole process went smoothly

Very trustworthy and easy to use

Very trustworthy and easy to use. I will definitely use again.

Ruby FeinsteinUnited States · 1 review · Posted 2018-09-22

Awesome service

Very good service

I used Covercy for the first time for 3 days and i was taking care very good and efficiently, including help from the customer service in Tel-Aviv office. The money was transferd the next day i did the transaction, without a singel problem.

Excellent service and support

Everything worked smoothly, especially customer support who had immediate answers to all my questions.

Great experience

Great experience, amazing customer service. Friendly user interface

Easy and quick

Simple, easy and quick. Great customer service.

Very friendly and straightforward…

Very friendly and straightforward process

It took a little bit of time but the…

It took a little bit of time but the transfer was easy and the fee was okay thx a lot

Thanks to Covercy I was able to make a…

Thanks to Covercy I was able to make a comfortable money transfer to a new account abroad. Amidst the frustrating bureaucratic difficulties of moving abroad working with Covercy was a refreshing change.

The company helped me all the way

Friendly and efficient support

Friendly and efficient support. Transaction took longer than expected. Not enouth warnings were given as per caps for internet and bank transfers (To Covercy). Too many documents requested (Why would you need the bank transfer confirmation?) In parallel to this transfer I used another service. Took 3 days with not even one phone call or email.