Happily surprised
They were very helpful when I called to asked questions. Even gave me a code for an additional discount. Supplies came the next day. Very pleased.
About CPAPdirect.com
Data updated- Website
- cpapdirect.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 100% (5/5)
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About this business
At CPAP Direct our mission is to bring you the newest and best selection of CPAP machines, masks and equipment on the market. We strive to deliver you the best products available for sleep issues at the most cost effective prices, not limited by insurance barriers.
Is CPAPdirect.com legit?
CPAPdirect.com (cpapdirect.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
What people say
Very satisfied and will continue to use.
Product was as described
Product was as described and arrived earlier than expected
Website is very easy to use
Website is very easy to use. Products are reasonably priced. Shipping is fast. Thank you!
Very easy to deal with
Very easy to deal with, prompt on delivery!
Finally a ONE STOP SHOP for all my…
Finally a ONE STOP SHOP for all my c-pap needs. The sales team are actually knowledgeable about the product so imagine: they can actually answer questions!!! Kudos to CPap Direct.
My order arrived very fast
My order arrived very fast. Husband is loving the machine. The staff called and were very nice and helpful. Will order from them again.
Quick friendly service
The mask worked perfectly! I will order from here from now on.
We do not have to order things for our…
We do not have to order things for our CPAP very often but when we do, have always had a great, problem free experience. Customer service is very helpful and pleasant and knowledgeable about their products.
I never received the product
I never received the product. still waiting!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Reply from CPAPdirect.com2021-03-01
Hi Terry. I have taken a look at your order and tracking. Seems USPS has either lost your package or the postal service is still struggling from recent severe weather and having problems getting packages to move through their system. I will reach out to you directly on this. Thank you. UPDATE: A replacement order was shipped to you using UPS.
Quick Delivery-Needed fast!
I was very happy that my ResMed full mask assembly and headgear came so quickly-it came in 2 days (My old mask had broken). I am very happy with this CPAP mask. It fits my face and doesn’t leak as others have when I sleep on my side.
Reply from CPAPdirect.com2021-03-01
Hi Lanette - we are very happy the mask you ordered came so quickly and is working out so well for you.
Fast service and good product at a…
Fast service and good product at a wonderful price! We were very pleased.
Came right on time as described
It was just what I wanted
Exceptional Company, All-Around
Cpap direct was the only place in the Portland area that had batteries following the ice storm. Their customer service was superb in helping me order the correct battery. Even more impressive was next day shipping included in the price. Highly recommend.
Was very simple
Was very simple For not know what I needed. I got exactly what I needed. Very well set up.
I like the SO Clean,it does what the…
I like the SO Clean,it does what the advertised said it would do ...Why didn't I get My discount, I payed $ 288.00 for My unit on line ?..Thank You !!
Reply from CPAPdirect.com2021-02-26
Hi Wayne - you are eligible for a $50 Mail-In Rebate directly from SoClean. Please call them at 866-501-3705.
No problems with order.
nice fit
nice fit - sending one to elderly relative
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