About CPAPdirect.com
Data updated- Website
- cpapdirect.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 100% (5/5)
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About this business
At CPAP Direct our mission is to bring you the newest and best selection of CPAP machines, masks and equipment on the market. We strive to deliver you the best products available for sleep issues at the most cost effective prices, not limited by insurance barriers.
Is CPAPdirect.com legit?
CPAPdirect.com (cpapdirect.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
What people say
My reliable speedy source for CPAP supplies
My reliable speedy source for the CPAP equipment I need. Been using them for 2 years now.
Products for equipment.
I'm happy to find all the products that I need for my equipment, and at affordable prices. Delivery was vary prompt.
Fast and easy!
We have been very satisfied with the…
We have been very satisfied with the SoClean machine. I can rest knowing that it is cleaning the tubes for my husbands cpap machine. When I need supplies, we receive them within a few days. If I had to do it over again, I would still purchase SoClean.
Good place to order CPAP supplies!
CPAPdirect is a good, reliable company. I was able to easily find what I needed. The ordering process was clear and easy, and my order arrived 2 days earlier than was noted on the receipt. Items were also reasonably priced. I highly recommend CPAPdirect.
fast service
fast service. I will be using them again.
Beware when ordering, no return option available
This was my first and will be my last order. I was told my order hadn't gone through so I reordered only to have both orders accepted. There was no option to cancel one order, nor was any option nor instructions for return when items arrived. I'm stuck with the same item twice with no way to return. I am then being forced to open an account I don't want to post this review.
Reply from CPAPdirect.com2021-04-01
Hi Johnny - I'm really sorry about this. I do see that you placed two orders about 3 minutes apart. Perhaps the Order Confirmation page was not presented to you due to a glitch in Paypal or our system (which I will look into). In the meantime, I will refund you in full for one of the orders. You should see that refund shortly. As for an account, it is not required that you open an account. Some like to do that so when they log in, they can check out faster. But again, it's not required.
Easy to order with no delays in…
Easy to order with no delays in shipping.
Very satisfied with this product it smells refreshing and I haven't had any sinus problem sense I started using it
Very satisfied with this product
Great product
Prompt response
Prompt response, timely delivery, reasonable pricing.
The instructions are very confusing
The instructions are very confusing, my cpap has a built in humidifier so it took me some time to realize NOT to follow the instructions for humidifier! Cut the hose off! I’m still not sure if it’s ok to run the soclean with water in my cpap reservoir? ResMed AirSense 10 Your book also says I need an adapter for my unit yet I didn’t need one??? Seems the directions could be scaled way back and made simple? Otherwise I’d give it a 5 star!
Reply from CPAPdirect.com2021-03-30
Hi Don - Thank you for the review. I have to agree with you, those instructions that come with that product leave a lot to be desired. We've requested the vendor to update/upgrade those repeatedly.
Can’t get a good seal
Reply from CPAPdirect.com2021-03-29
Hi Frank - we are sorry you are unable to get a good seal on the product. If you reach out to our [email protected] team, we can see what we might be able to do for you.
Best price for someone on the budget…
Best price for someone on the budget and works great. I sleep as comfortable for someone who has to wear a mask.
Arrived faster than promised
Arrived faster than promised. Well packaged, no worries.
Ordered product from CPAP direct.
Ordered product from CPAP direct & received item very quickly. All packaging was great. Very pleased with entire outcome & very happy you have these products available for purchase without hassles. Thank you very much.
The Soclean machine works great .Set up…
The Soclean machine works great .Set up was easy..
Satisfied
We ordered a replacement part for the airsense10. Part came quickly and fit perfectly.
Delivered on time
Delivered on time. Product functions perfectly.
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