Ordering is easy
Ordering is easy, just not happy with the USPS Delivery service.
Founded in 2004 Direct Home Medical provides a premium range of sleep, oxygen and asthma therapy products to customers across the United States. We're here to help so give us a try. We like to make a big impression with swift service, low prices, quali...
DirectHomeMedical.com (directhomemedical.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the website is exceptionally well organized and easy to navigate, making the online ordering process extremely quick and convenient. Consumers also genuinely appreciate the remarkably fast delivery times and fair, highly reasonable prices offered across a wide variety of essential medical supplies and replacement parts. However, some people mentioned occasional delays with shipping, alongside frustrating issues regarding slower order processing during certain operational days. A few customers additionally experienced unexpected difficulties with product returns or unwanted recurring subscription charges that required significant effort to resolve properly.
Auto-generated from all reviews of this business. For reference only.Ordering is easy, just not happy with the USPS Delivery service.
Fast shipping! And quality product!
I really liked the price for the item I bought, and the short time it took to receive it
My product has been discontinued. I was pleased to find Direct Home Medical to supply my needs. Website is well organized, easy to navigate, found what I needed quickly, ordering was a cinch and delivery was speedy. Thank you.
This was the first time in a while my package arrived without the oxygen tubing inside being damaged (bent, flattened out in areas or crimped up) and I was happy about that. When those tubes are shipped in flimsy envelopes, there isn't much protection from damage when they are tossed around in transit or have heavy contents sitting on top of them that contribute to damage. I got tired of wasting money on inferior products so I started using someone else, but not really happy with them. Thought I'd give Direct another shot...this time had a happy ending. I might suggest an option to possibly avoid receiving damaged/inferior tubing by shipping them in a box, wrapped in bubble wrap for protection from heavier packages being set on them and rough handling. Thanks for sending me a good and undamaged product this time. It makes a huge difference when you receive full air through your tubing and not partial because the tube has flat spots that partially cut off air. Thank you for your understanding!
I ordered an end cap for a cpap machine. I was happy with my dealings with Direct Home Medical and would order from them again
Pricing is very good. Fast delivery. Always in stock!
Easy and pleasant transaction, fast shipping also.
Jamie was very knowledgeable, courteous, and professional. She answered all my questions which turned me into a buyer of the Liberty 2 POC .
Received items in a timely manner. Items were as advertised.
Great price. Super fast shipping. Quality product.
Excellent service. User friendly website. If need arises, will look to them first.
Great service and product. Thank you..
Good service, good products
Speedy delivery, product was reasonably priced and good quality
My O2 supplier changed hands and i get bargain cannulas - that are terrible. You consistently suppy me with a great product - thank you.
It was straight forward and at a good price
Great company, can always get what I need and want, especially when I can't through my own oxygen company. Highly recommend.
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