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Health & Medical

DirectHomeMedical.com

101 reviews

4.8101 reviews
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About DirectHomeMedical.com

Data updated
Website
directhomemedical.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
0% (0/5)
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About this business

Founded in 2004 Direct Home Medical provides a premium range of sleep, oxygen and asthma therapy products to customers across the United States. We're here to help so give us a try. We like to make a big impression with swift service, low prices, quali...

Is DirectHomeMedical.com legit?

DirectHomeMedical.com (directhomemedical.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the website is exceptionally well organized and easy to navigate, making the online ordering process extremely quick and convenient. Consumers also genuinely appreciate the remarkably fast delivery times and fair, highly reasonable prices offered across a wide variety of essential medical supplies and replacement parts. However, some people mentioned occasional delays with shipping, alongside frustrating issues regarding slower order processing during certain operational days. A few customers additionally experienced unexpected difficulties with product returns or unwanted recurring subscription charges that required significant effort to resolve properly.

Auto-generated from all reviews of this business. For reference only.

What people say

Website Estimated Delivery Incorrect

Placed an order on 7/2 and apparently they were closed on 7/3, so my order didn't get processed until Monday. I paid for priority shipping and their own estimated shipping was for 7/7. As of 7/8, my item is still waiting for a shipping label according to the tracking information. Customer Service cannot tell me when this item will be delivered. I totally understand being closed (they told me that 7/3 was a Federal Holiday. It is not.) but their shipping estimates should have accounted for them being closed. I would have opted for a different shipping option, if their website accurately reflected the shipping. Extremely frustrating because this is medical equipment. So, the item that I needed by tomorrow morning may not be here until Friday, even though I thought it would be delivered yesterday (Tuesday).

The gentleman who answered the phone…

The gentleman who answered the phone knew exactly what I wanted he quoted me a price. And I said how long would it take and he said I believe 4 to 6 days. I said I was leaving town in three days and he FedEx it and I got it at the very next day. A very pleasant man telling me what was available and I really appreciated the customer service. I will certainly go back for further needs.

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