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Creative Market

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162 reviews

4.3162 reviews
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About Creative Market

Data updated
Website
creativemarket.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
162 reviews
Replies to negative
100% (25/25)
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About this business

Creative Market is world's marketplace for design. With millions of design assets from artists in 190 countries around the world, we empower creators to bring their creative ideas to life. Find the perfect template, pair it with a striking image, and overlay beautiful type. Creative Market is home to millions of design resources that work great together. Fonts Graphics Templates Unlock even more benefits with a Creative Market membership. Save up to 20% on everything and get access to our monthly drop - up to $1000 in free assets every month! Learn More Get Free Goods

Written by the business, not verified by us.

Is Creative Market legit?

Creative Market (creativemarket.com) has a 4.3 out of 5 rating on OK.one, based on 162 user reviews collected here. It is listed under Business Services and its reputation is good. 82% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-08-25.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention that the online marketplace offers an impressive variety of high-quality fonts, graphics, and design assets from independent creators. Consumers also find the website very intuitive to use, making it seamless to browse, purchase, and download helpful files for various creative projects. However, some people mentioned that the massive volume of listings and weak filtering tools make searching for specific items quite challenging and time-consuming. A few other people also felt that certain digital products lacked finesse, appeared pixelated, or did not match their initial preview images properly.

Auto-generated from all reviews of this business. For reference only.

What people say

Well curated and high standard assets

I buy nearly every graphic element, font, or template at Creative Market. I think that it is very well curated and therefore the quality is high standard.

Reply from Creative Market 2026-06-15

Hi there, We're so happy you find our curated selection and high-quality standards valuable! Thank you for your positive feedback; it truly means a lot to us. If you have any further questions or need help, please reach out to us! [email protected] - CM 🩵

They silently charge you for being inactive

If you add funds to your Creative Market account for future purchases, you can’t withdraw them later. And if you don’t use your account or make a purchase for six months, Creative Market starts charging an inactivity fee. The worst part is that they send plenty of promotional emails, but I never received a clear warning about the inactivity fee or any notification that I was being charged. For several months, I had no idea they were silently deducting money from my account. It feels unfair and sneaky: they keep your funds, prevent you from withdrawing them, and then slowly charge you for not spending them.

Reply from Creative Market 2026-06-15

Hi there, We appreciate you sharing your concerns about our account policies and the inactivity fee. We understand how frustrating it is to feel unaware of charges. We are reviewing our communication methods to ensure clarity regarding these policies. Your feedback is very valuable to us. While we cannot see a support ticket from you, please contact us so we can look into this further. [email protected] - CM

This company has saved me so much time…

This company has saved me so much time with projects over the years. I love the templates and brushes on this site the most! Shoutout to Artifex Forge for making the coolest packs ever, too. Creative Market rocks.

Reply from Creative Market 2026-06-16

April, We're so glad our resources have saved you time on projects! It's wonderful to hear you love our templates and brushes. We appreciate your kind words and recommendation! If you have any further questions or need help, please reach out to us! [email protected] - CM 🩵

Brushes start lagging my computer

Brushes start lagging my computer, i cant use them normally without them taking more than a minute to load

Reply from Creative Market 2026-06-15

Anon, We appreciate you sharing this feedback. We are actively investigating this issue with brush performance to improve your experience. If you have any further questions or need help, please reach out to us! [email protected] - CM 🩵

I’ve been using creative market for years

I’ve been using creative market for years. There’s always quality work to help you with any project.

Reply from Creative Market 2026-06-15

Sonia, We're so happy you've been with us for years and find our quality work helpful for your projects! If you have any further questions or need help, please reach out to us! [email protected] - CM 🩵

My Limited Experience Was Still Very Good

I only purchased one typeface for several media, but the experience was easy and the website very user-friendly. Thanks.

Reply from Creative Market 2026-06-13

Hi there, We are so glad to hear you found the experience easy and our website user-friendly. Thank you for your kind words! If you have any further questions or need help, please reach out to us! [email protected] - CM 🩵

Creative Overtaxing

Overall I like Creative Market, BUT they do not "offer" tax exemption even if you have a Tax Exemption Form! What!? Amazon, Adobe, even ETSY offers Tax Exemption. Personally, that seems shady and hardly legal. I've been a Creative Market customer for years and their own website still says "At this time, we have no means to provide exemption, but we are considering if this is possible in the future." ... "The future" so dubious and vague. The REALITY is they do not care because they would not let this go on for years. I even emailed their team and they confirmed the same thing "Creative Market does not provide tax exemption or refunds for US-Sales." Even if you have a Tax Exemption Form. This isn't a request, it's the law. Ridiculous. GET BETTER TAX PEOPLE SO YOU DON'T GET IN TROUBLE CREATIVE MARKET!

Reply from Creative Market 2026-06-13

Hi there, We appreciate you sharing your concerns regarding tax exemption. We understand this is an important matter for many of our users, and we hear your frustration with our current policy. We are actively reviewing our processes to better accommodate tax-exempt organizations in the future. Your feedback is invaluable as we work to improve our services. If you have any further questions or need help, please reach out to us! [email protected] - CM 🩵

Nice variety on the topic I searched…

Nice variety on the topic I searched and I was able to find what I needed. The quality was great!

Reply from Creative Market 2026-06-13

Susan, We're so glad you found a great variety for your search and that the quality met your needs! We appreciate your positive feedback. If you have any further questions or need help, please reach out to us! [email protected] - CM 🩵

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