Custom promotional products, corporate gifts, branded swag & custom apparel from Crestline. Shop our incredible selection of custom promotional items with a price match guarantee!Crestline has been around since 1962 helping thousands of companies and organizations leverage promotional products to spread their message. The key to swag is selecting just the right products, perfecting your design, and sharing it with your audience. Our team of export account managers have years of experience and are standing by to help you do just that. When you shop with Crestline, you can browse our huge selection of items at crestline.com or get connected with an expert account manager who can provide ideas that will fit your budget and promotional needs. We don't just sell swag; we also provide free art preparation and proofing to ensure your imprint will look perfect on the items you've selected. Our team of skilled graphic designers know exactly how to bring your design to life!
Written by the business, not verified by us.Crestline Promotional Products (crestline.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and dedicated account managers who provide exceptional support, ensuring that custom orders are handled smoothly and delivered promptly. Consumers consistently note that the products, including promotional bags, custom mugs, and various office items, are of very high quality and feature sharp, vibrant printing. Some reviewers were not happy with occasional product defects, mentioning specific issues like peeling prints, dirty items, or unpleasant material smells. A few people also experienced communication challenges, unexpected order processing delays, or completely unresolved problems when things went wrong.
Auto-generated from all reviews of this business. For reference only.Great polo and embroidery
Good morning, Thank you for your feedback! We’re thrilled to hear you were pleased with the Clique Spin Pique Polo shirts and the embroidery. We are so thankful for your continued business and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
Customer Service. I received only a partial order and when I inquired about it, I received a quick response.
Good morning, Thank you for your feedback! We’re glad to hear our team was able to respond quickly and assist you with your order question. We appreciate your patience and your business, and we’re always here to help if anything else comes up. Warm regards, Alicia Critelli, Crestline Marketing Manager
Good morning Katie, Thank you for your feedback! We’re pleased to hear that everything met your expectations. We truly appreciate your business and look forward to working with you again in the future. Warm regards, Alicia Critelli, Crestline Marketing Manager
I will never be able to say enough good about Abrey! She has always been there for me and we've built a good relationship over the years. She looks out for me, remembers me, finds the best prices, and is always more than efficient. She's truly the reason I keep coming back. She's an asset to your company
Good morning Julie, Thank you so much for your wonderful feedback about Abrey! We’re truly grateful for the strong relationship you’ve built over the years and are thrilled to hear she has consistently gone above and beyond to support you. Her dedication to finding the best solutions, remembering your needs, and providing exceptional service is exactly what we strive for, and we couldn’t agree more that she is an asset to our company. Warm regards, Alicia Critelli, Crestline Marketing Manager
I have been working with Daniel for the last couple of years. He has always been a great help and the products are great. Delivery is always quick.
Good morning Rosie, Thank you so much for your kind feedback! We’re delighted to hear that Daniel has been such a great help over the past several years and that you’ve consistently been pleased with both our products and quick delivery. We truly appreciate your continued partnership and will be sure to share your kind words with Daniel. Warm regards, Alicia Critelli, Crestline Marketing Manager
Crestline should train other companies in how it's done! Rebecca Purrington is great!
Good afternoon, Thank you so much for your enthusiastic feedback! We’re thrilled to hear that you’ve had such a positive experience and that Rebecca has been great to work with. We truly appreciate your continued business over the years and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
Responded immediately to request, and with artwork and shipped same week.
Good morning, Thank you for your feedback! We’re delighted to hear that your request was handled promptly and that the artwork was completed and your order shipped within the same week. Providing responsive service and quick turnaround times is important to us, and we truly appreciate your support. We are so thankful for your business and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
Was a fast turn around and all products were correct
Good afternoon Kathy, Thank you for your feedback! We’re pleased to hear your order was completed with a fast turnaround and that all the Bic Clic Stic pens were exactly as expected. We truly appreciate your business and look forward to assisting you again in the future. Warm regards, Alicia Critelli, Crestline Marketing Manager
Always a great experience with Crestline!
Good morning Tonya, Thank you for your kind feedback! We’re thrilled to hear that you consistently have a great experience with Crestline. Your continued business means a lot to us, and we look forward to assisting you on future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
Crestline has exceeded expectations! Abrey is great at expressing our needs to the production team and making proper recommendations to fit our branding. She has also been accommodating to our sometimes strict timelines.
Good morning, Thank you so much for your wonderful feedback! We’re thrilled to hear that Crestline has exceeded your expectations and that Abrey has been instrumental in helping bring your vision to life. Her ability to communicate your needs to our production team, provide thoughtful branding recommendations, and accommodate tight timelines is something we truly value, and we’ll be sure to share your kind words with her. We are so thankful for your continued business and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
I ordered the same pen every time and I get the perfect item every time!
Good morning Cherie, Thank you for your feedback! We’re thrilled to hear that your reorders have been perfect every time and that the Lobo Tek Pens consistently meet your expectations. We truly appreciate your continued trust in Crestline and look forward to serving you again in the future. Warm regards, Alicia Critelli, Crestline Marketing Manager
This was an easy process, and the product was delivered quickly and exactly as I had designed.
Good morning Tonya, Thank you for your feedback! We’re delighted to hear the ordering process was easy and that your polo shirts arrived quickly and were exactly as planned. We truly appreciate your business and look forward to helping with your future promotional needs. Warm regards, Alicia Critelli, Crestline Marketing Manager
Easy, affordable and fast! I received the cups earlier than the due date so we can get our name out at an ABC VA Event! Great Job!
Good afternoon Paul, Thank you for your wonderful feedback! We’re thrilled to hear the ordering process was easy, affordable, and fast, and that your cups arrived ahead of schedule. We’re excited that you were able to have them ready for your ABC VA event. We are so thankful for your business and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
Got item in timely fashion, looks good and just the right size with necessary information
Good morning Charles, Thank you for your feedback! We’re glad to hear your spiral jotter & pen sets arrived in a timely manner and that it met your expectations for appearance, size, and functionality. We are so thankful for your business and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
I have reordered from Crestline for three years in a row and they always do a great job of quickly turning around my order, the product arrives in a timely manner and the product is always exactly what I expected.
Good morning, Thank you for your continued loyalty over the past three years! We’re delighted to hear that your orders have consistently been delivered quickly and that the Traditional Easy Writer Pens have met your expectations every time. We truly appreciate your trust in Crestline and look forward to serving you for many years to come. Warm regards, Alicia Critelli, Crestline Marketing Manager
Amber was great with helping in every step of the order. The sunglasses came out great!
Good afternoon Vivian, Thank you for your wonderful feedback! We’re thrilled to hear that Amber was there to help you through every step of the ordering process and that you were pleased with how the sunglasses turned out. We’ll be sure to share your kind words with her, and we appreciate the opportunity to work with you. Warm regards, Alicia Critelli, Crestline Marketing Manager
Good afternoon, Thank you for your feedback! We’re thrilled to hear that everything you ordered met your expectations. We truly appreciate your continued business and look forward to helping with your future promotional needs. Warm regards, Alicia Critelli, Crestline Marketing Manager
It had been a couple of years from my last order. I reached out, they were able to find my old order, and since I was ordering the same items, they got my order out fast with no delay. Customer service is great! I will definitely be ordering from here again. Thank you for the great job you do.
Good afternoon, Thank you so much for your kind feedback! We’re delighted to hear our team was able to locate your previous order and quickly get your repeat items processed without delay. We truly appreciate your continued trust in Crestline and are so glad you had a great experience working with Abrey! Warm regards, Alicia Critelli, Crestline Marketing Manager
Good afternoon Francine, Thank you for your feedback! We’re glad to hear your rep, Melissa, was helpful. We truly appreciate your business and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
My product was easy to order online and my rep got back with me promptly to confirm the order. We have always had a good experience. Easy to work with and efficient. The product is always correct.
Good morning, Thank you for sharing your experience! We’re delighted to hear that the online ordering process was easy, your rep followed up promptly, and that your orders have consistently been accurate. We truly appreciate your continued trust in Crestline and are glad our team has made the process efficient and easy to work through every time. Warm regards, Alicia Critelli, Crestline Marketing Manager
201 reviews matching
