Custom promotional products, corporate gifts, branded swag & custom apparel from Crestline. Shop our incredible selection of custom promotional items with a price match guarantee!Crestline has been around since 1962 helping thousands of companies and organizations leverage promotional products to spread their message. The key to swag is selecting just the right products, perfecting your design, and sharing it with your audience. Our team of export account managers have years of experience and are standing by to help you do just that. When you shop with Crestline, you can browse our huge selection of items at crestline.com or get connected with an expert account manager who can provide ideas that will fit your budget and promotional needs. We don't just sell swag; we also provide free art preparation and proofing to ensure your imprint will look perfect on the items you've selected. Our team of skilled graphic designers know exactly how to bring your design to life!
Written by the business, not verified by us.Crestline Promotional Products (crestline.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and dedicated account managers who provide exceptional support, ensuring that custom orders are handled smoothly and delivered promptly. Consumers consistently note that the products, including promotional bags, custom mugs, and various office items, are of very high quality and feature sharp, vibrant printing. Some reviewers were not happy with occasional product defects, mentioning specific issues like peeling prints, dirty items, or unpleasant material smells. A few people also experienced communication challenges, unexpected order processing delays, or completely unresolved problems when things went wrong.
Auto-generated from all reviews of this business. For reference only.Good morning Michael, Thank you for your feedback! We’re pleased to hear you found our team efficient and very helpful. We truly appreciate your business and look forward to assisting you again in the future. Warm regards, Alicia Critelli, Crestline Marketing Manager
Dan always helps me with any order I might want - pleasure to work with
Good morning Eileen, Thank you for your kind feedback! We’re delighted to hear that Dan is always there to help with your orders and that he’s a pleasure to work with. We truly appreciate your continued business and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
The process was quick and easy, and the notepads look great.
Good morning, Thank you for your feedback! We’re so glad to hear the ordering process was quick and easy and that you’re happy with how the notepads turned out. We greatly appreciate your continued business and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
Rhonda and her team are very responsive, and helpful
Good morning, Thank you for your kind feedback! We’re delighted to hear that Rhonda and her team have been responsive and helpful in supporting your needs. We truly appreciate your continued business and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
Quick service. Good quality items.
Good morning, Thank you for your feedback! We’re glad to hear you were pleased with both the quick service and the quality of your items. We truly appreciate your business and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
the service is great the products are high-quality I have never been disappointed I love working with them Amber Roy is a rock star
Good morning Jamie, Thank you so much for your wonderful feedback! We’re thrilled to hear you’ve consistently received great service and high-quality products, and that your experiences with us have never been disappointing. We’ll be sure to share your kind words with Amber—she’ll be delighted to know you think she’s a rock star! Warm regards, Alicia Critelli, Crestline Marketing Manager
Mike was proffessional, patient and very helpful. He assisted me with my first and hopefully not last purchase with Crestline. Thanks Mike!
Good morning Latoya, Thank you for your kind feedback! We’re delighted to hear that Mike was professional, patient, and helpful throughout your first experience with Crestline. We’re grateful for the opportunity to earn your business and hope this is the first of many successful orders together. Warm regards, Alicia Critelli, Crestline Marketing Manager
I had a seamless experience! Keith could not have helped me anymore! He was wonderful and an asset to your company! Thank you for all you have done!
Good morning Carolyn, Thank you so much for your wonderful feedback! We’re thrilled to hear you had a seamless experience and that Keith provided such exceptional support throughout the process. We’ll be sure to share your kind words with him—he’ll be delighted to know he made such a positive impression. Warm regards, Alicia Critelli, Crestline Marketing Manager
The representative I work with is David, and he is amazing. The products are always great and delivered in a timely manner. Any questions or concerns I have been answered immediately. I enjoy working and ordering with this company.
Good morning, Thank you so much for your wonderful feedback about David! We’re thrilled to hear he has provided amazing service and that your products have consistently arrived on time and met your expectations. We truly appreciate your continued business and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
Good morning, Thank you for your feedback! We’re so glad to hear you found our team helpful and quick to assist. We truly appreciate your continued business over the years and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
Rhonda B has been an excellent person to work with us (AHIA). Have done so for years and hope to continue such an awesome relationship.
Good afternoon Stephen, Thank you so much for your continued partnership and kind words about Rhonda! We’re thrilled to hear she has been excellent to work with over the years and that the relationship has been such a positive one. We truly appreciate AHIA’s business and look forward to many more years of working together. Warm regards, Alicia Critelli, Crestline Marketing Manager
Rebecca was very knowledgeable and professional. All My Best! Tony Reding
Good morning Tony, Thank you for your kind words about Rebecca! We’re so glad to hear she provided knowledgeable and professional service. We truly appreciate your business and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
Great customer service. They worked with me until my request was completed and provided a proof!
Good morning Ryan, Thank you for your kind feedback! We’re so pleased to hear our team provided great customer service and worked closely with you through the entire process, including providing a proof to ensure everything was just right. We truly appreciate your business and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
Good morning, Thank you for your feedback! We’re thrilled to hear your recent order looks great. We appreciate the opportunity to work with you and look forward to helping with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
Quick and easy process for quality products
Good morning, Thank you for your feedback! We’re happy to hear that you found the ordering process quick and easy and that you were pleased with the quality of our products. We truly appreciate your continued business and look forward to assisting you again! Warm regards, Alicia Critelli, Crestline Marketing Manager
Customer service has been phenomenal. There has been communication which is something very rarely seen with the companies. I will most definitely use them again for this reason.
Good morning Shanna, Thank you so much for your thoughtful feedback! We’re thrilled to hear that our customer service and communication stood out during your experience. We are so thankful for the opportunity to earn your business and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
There was an issue with the color of the pens I ordered. Upon notification, the Crestline team jumped in and helped me resolve them immediately. I appreciate all of your help!
Good morning, Thank you for sharing your experience! We’re glad our team was able to quickly step in and help resolve the issue with your pen order. We truly appreciate your understanding and are happy to hear the communication and support met your expectations. Warm regards, Alicia Critelli, Crestline Marketing Manager
Good morning, Thank you for your feedback! We’re so glad to hear you were happy with the shipping times and the product quality of the trucker hats and t-shirts. We truly appreciate your business and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
Mike Randall is an amazing colleague. He is always willing to research products no matter how small. He is friendly and professional. His response is always prompt and making sure we meet our event dates. I highly recommend Crestline and especially Mike.
Good morning Wanda, Thank you so much for your wonderful feedback about Mike! We’re thrilled to hear he has been friendly, professional, and consistently responsive in helping you find the right products while keeping your event deadlines on track. We truly appreciate your recommendation and your continued trust in Crestline. Warm regards, Alicia Critelli, Crestline Marketing Manager
The customer service was top notch. Melissa T. was incredibly helpful-- efficient, easy to reach and informative through every step of the process. She helped me create the right design/product for my needs and was flexible working with my budget. Thank you, Melissa and the rest of the team at Crestline!
Good morning Jessica, Thank you for your wonderful feedback! We’re so glad to hear that Melissa provided such top-notch service throughout your experience. Being efficient, responsive, and helpful every step of the way is exactly the level of support we strive to provide, and it’s great to know she was able to help you find the right product and design while staying within your budget. We are so thankful for your business and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
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