Custom Picture Frames (custompictureframes.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 88% of reviews are 4 stars or higher and 1% are 1 star; The business has replied to 100% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
Honestly, I've bought quite a few frames from this place and I will say the larger sizes get a bit flimsy. It works, but not great.
We apologize for any inconvenience caused by our thinner mouldings at larger sizes. We understand your concern and are actively exploring solutions to ensure sturdier options for all our customers. Thank you for your feedback; it helps us improve our products!
It was easy to find what I was looking for and the size I wanted.
We ordered a strange size frame and it came quickly and was professionally done !! We will definitely buy more frames from custom picture frames company!!
Exactly what I needed. Very well built in a very clean facility.
Their frames are stylish, well made and quickly shipped.
Quick delivery and great, intact product!
Frame came damaged and broken, most likely in shipping. Repaired at home. Update - great response from company, fast resolution and in term adjusted my review. Will continue to be a customer
We're so sorry to hear your frame arrived damaged, Aaron! We package each frame in our specially engineered boxes to minimize damage in transit, but sometimes things still happen. Our customer service team is always available to resolve issues with frames! We make the process as quick and hassle-free as possible. Our team will contact you to get more information about your damaged frame!
The selection was just what I needed to frame some large puzzles. The quality of the frames was superb! The company was also very responsive to any and every question I had. Also very prompt in fulfilling the order.
Good quality frames for the price. They helped me out when the mats didn’t fit and sent new ones at no cost to me. I’ve ordered from them twice and would gladly do so again!
Great always makes things easy and beautiful
Nice frames built to specs, great customer service! Box was not handled particularly carefully by carrier (completely open on both ends, large gash all the way through the box), but frames luckily undamaged. Might be a good idea to reinforce packing since there seems to be a risk to safely of packages during shipping.
I ordered 2 Frames and they are absolutely, beautiful! Quick service and packed with great care. I also love the fact that the frames are sized to exact specifications! Thank you! I plan to order some more frames in the future.
Great job on mats as well as frames. They were very precise on measurements and all the hardware and backings are included. All I had to do was secure my art on the mat, layer the plexiglass, art, and backing, apply the hardware for hanging, Voila!
They were quick and cheaper than anyone. I loved speaking with there customer service rep
Customer service was phenomenal! The frames are also gorgeous. 10/10 recommend!
Frame was as expected - very nice - cost was affordable
Frame arrived packed well, great frame for my needs! Looks good on the wall.
I’ve ordered custom frames many times through out the years they’ve been great and always the exact sizes and color I needed. Customer service is fantastic
102 reviews matching