101 reviews
Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Written by the business, not verified by us.Custom Truck One Source (customtruck.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 67% of negative reviews; 18 of them were added in the last 12 months. Last updated 2026-08-12.
The Lynchburg VA group are great to work with, Angie is very friendly, helpful and efficient. Tim Bloodgood is an excellent field service technician that has always been able to get our equipment back up and running quickly.
Lane, thanks for the feedback! I'm thrilled you had a positive experience working with us and look forward to continuing our partnership. Reach out if you need anything. JC
Carl, thanks for the feedback! I'm thrilled you had a positive experience and we look forward to working together. Reach out if you need anything. JC
So far everything‘s going as planned I’m working with Richard on getting a Chipper truck hoping everything goes well with it so far really good sales service
James, I'm glad everything is going smoothly. Do not hesitate to reach out if you ever need anything. We appreciate the feedback.
Billy, Gary, and Tony all are very respectful and professional people. Give these guys a beer.
Cheers, Hayden! Thanks for the feedback.
Gerald, thanks for the feedback. Paul is excellent to work with and glad to see you agree.
Gary’s always been great to work with his response to my questions are always quick and full of a lot of details and information . He’s very understanding when it comes to short conversations and after hours calls
Duskin, thanks for taking the time to give us your feedback. I'm glad you had a positive experience. Don't hesitate to reach out if you need anything. JC
Richard, thanks for the feedback!
Cody has been great to work with, Looking forward to receiving our new vehicle.
I bought a 65 foot forestry bucket truck from Custom Trucks to be delivered in Portland, OR. William Carr was my salesman. He was amazing. Not only was this bucket truck the best price I could find, I can’t think of any way that William could’ve provided a better Customer Service experience.
Very specific about the trucks and easy planning for purchase
Once registered and account was linked, it was very easy to use.
Thank you for your positive feedback.
We worked with Landon Christly out of the OKC branch. He help us right through the whole process. I can't say enough good things. They made the financing quick and painless and even helped us with opening a branch on a Sunday when it was closed.
Great service
Joseph was very responsive and answered all my questions. The purchase process was very easy. Will certainly do business with Custom again.
Nate Bole is a great salesman. He helps us with all are needs and his communication skills are great. I've bought a lot of trucks in the past and have never had someone work this hard to make sure everything goes as planned.
Service very good, only problem is freight is very high for shipping some decal's.
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