Woodland Power Products, Inc.

Hi Tee, Thanks for taking the time to write this — Nicole will see it, and it'll make her week. A Cyclone Rake is a big purchase, and being careful about one you won't use every weekend is the right way to go about it. We're glad she answered everything straight instead of pushing a sale. And what you read is true: if your unit ever needs a part or a repair years down the road, call us and we'll get you taken care of. We've been doing that for our customers since 1997. The Cyclone Rake Team

Hi Sebastian, Thank you — "a beast of a machine" and "worth every penny" is exactly what we like to hear, and we're glad it's handling your property the way it should. One thing we'd like to square up: everything you wrote reads like a five-star experience, but the rating came through at two stars. If that was just a mis-tap, would you mind updating it? You can edit the stars anytime by opening your review on Trustpilot and choosing "Edit review." And if the two stars were on purpose, we'd genuinely like to know what fell short — give our customer service team a call and we'll make it right. The Cyclone Rake Team

Hi David, Thank you for the review. I'll pass it along to Joanne. She'll be glad to know she was the first thing you mentioned. A second Cyclone Rake says more than anything we could write about ourselves. Neither one was a small decision, and we know it. Call if anything comes up. If we don't hear from you, we'll take that as a good sign. The Cyclone Rake Team

Hi Mike, Thank you for the review. Nicole will see it, and she'll know you thanked her by name. Knowing the equipment is one thing. Explaining it so it makes sense is the harder part, and it's what we solve for. Good to hear Nicole did both. She always does :) Call us any time. That's what the number is for. The Cyclone Rake Team

Hi Don, Thank you for the review, and for the level of detail in it. Delivery day is the part of this we plan carefully and never get to watch, so a first-hand account of how it actually went is worth a lot to us. The instruction booklet is somebody's work here. They'll be glad to hear it held up when it counted. You picked a good time to be ready. Call us if anything comes up once the leaves start. The Cyclone Rake Team

Hi Larry, Thank you for the review. Nicole will see it, and so will the people who built the training. You heard right. Everyone who takes customer calls assembles a machine first. It's hard to help someone over the phone with a part you've never had in your hands. Glad that's behind you. If anything else comes up, you know where to find us. The Cyclone Rake Team

Hi Ricky, Thank you. That one is deliberate. Designing so parts carry over between generations makes the engineering harder, and it's the kind of choice nobody notices until the day they actually need a part. That day is the reason we do it. Thanks so much for being one of our customers. The Cyclone Rake Team

Hi Rich, Thank you for this, and for coming back to update it. The hardware and the instructions are the easiest places to cut a corner. Nobody shops for one of these by inspecting the bolts or reading the manual first. That you noticed those alongside the machine itself is the compliment we'd pick out of the bunch. Enjoy the fall. The Cyclone Rake Team

Hi Bill, thank you for sharing your experience! We're so glad to hear that Nicole provided the detailed and thoughtful support you needed to choose the right setup for your property. It’s great to know she made the process clear and easy for you. We’ll be sure to pass along your kind words to Nicole. If you have any more questions down the road, don’t hesitate to reach out. - The Cyclone Rake Team

Hi John, thanks for sharing your experience! It’s great to hear that your Cyclone Rake Classic arrived quickly and that you’re already seeing how well it handles leaves in your yard. We’re glad the assembly and disassembly process was straightforward for you, too. If you ever have questions or need assistance, don’t hesitate to reach out. Enjoy your new Cyclone Rake! - The Cyclone Rake Team

Hi Rick, thank you for sharing your experience! We're so glad to hear that Waymon took the time to answer all your questions and made the ordering process quick and easy. It's great to know he helped ensure you felt informed and satisfied. We truly value your kind words about our customer service—it means a lot to us. If you have any more questions or need assistance down the road, don’t hesitate to reach out. - The Cyclone Rake Team

Hi Michael, thank you for sharing your thoughts so far! We're glad to hear that customer support and the documentation have met your expectations. It sounds like you're all set to get started with your Cyclone Rake Commander Bundle, and we hope it performs just as well for you when you put it to use. If you have any questions or need assistance once you start using it, don’t hesitate to reach out. - The Cyclone Rake Team

Hi John, thank you for sharing your experience! We’re so glad to hear that the representative you spoke with took the time to explain your options and provide helpful recommendations. It’s great to know that our team could assist you in such a meaningful way. We appreciate your kind words and your five-star review! - The Cyclone Rake Team

Hi Kenneth, thank you for the glowing recommendation! We’re thrilled to hear you’re so pleased with your Cyclone Rake experience. If there’s ever anything we can do to help, don’t hesitate to reach out. - The Cyclone Rake Team

Hi, thank you for your five-star review! We're glad to hear that the ordering process was straightforward and that the step-by-step guidance for your mower was helpful. If you have any questions as you move forward, feel free to reach out. - The Cyclone Rake Team

Hi Stuart, thank you for sharing your experience and for being a long-time Cyclone Rake owner! It’s incredible to hear that your first unit served you well for 20 years—that’s a real testament to the care you’ve given it. We’re honored that you’ve chosen to stick with us for your replacement. It’s great to know your new Cyclone Rake shipped quickly, and we hope it arrives soon so you can put it to work. If you have any questions once it’s up and running, don’t hesitate to reach out. - The Cyclone Rake Team

Hi Will, thanks for sharing your experience! We’re glad to hear that Nicole was helpful and courteous as you weigh your options. Whether you decide to replace parts on your trusty Cyclone Rake or upgrade to a new model, we’re here to help make the process as smooth as possible. Let us know if you have any questions along the way. - The Cyclone Rake Team