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Woodland Power Products, Inc.

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200 reviews

4.8200 reviews
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About Woodland Power Products, Inc.

Data updated
Website
cyclonerake.com
Category
Construction & Manufacturing
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
86% (6/7)
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About this business

Our Company is Woodland Power Products, Inc., and we design, manufacture, and sell great products to make your life outdoors a lot easier. We've been in business for nearly 28 years and we are proud of our products and each and every person in our company that supports them. Our Cyclone Rake, the lawn and leaf vacuum that started it all, connects to virtually any riding mower, turning it into a high capacity property cleanup machine. It comes complete with a 6-Month Peace of Mind Trial, great warranties, and support that will exceed your expectations. We're proud of what we do and thank you for being part of our community.You can visit us by simply clicking on this link.https://www.cyclonerake.com

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Is Woodland Power Products, Inc. legit?

Woodland Power Products, Inc. (cyclonerake.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 86% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-02.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful support team and knowledgeable staff for patiently guiding them through the entire purchasing and smooth ordering process. People are also deeply impressed by the premium build quality of the leaf collection systems and how efficiently they operate in large yards. Some reviewers were not happy with specific hardware components, mentioning that certain mower deck adapters or hitch bars required unexpected modifications to fit correctly. Others also noted occasional missing small parts or expressed that technical support fell short when troubleshooting unique installation issues.

Auto-generated from all reviews of this business. For reference only.

What people say

So far every step of the journey.

So far every step of the journey. I’ll let you know if I need help with assembly

Reply from Woodland Power Products, Inc.2026-05-15

Hi David, thank you for your fantastic 5-star review! We’re so glad to hear that every step of the process has been smooth for you so far. If you do need any help with assembly, we’re here for you—our detailed instructions and step-by-step videos should make it a breeze, but feel free to reach out if you have any questions. Thanks again for choosing Cyclone Rake, and we hope you enjoy your equipment for years to come! - The Cyclone Rake Team

Very pleasant to talk to and very…

Very pleasant to talk to and very courteous. The whole experience was excellent. I definitely would buy again. And I recommend anyone else to go with your products.

Reply from Woodland Power Products, Inc.2026-05-12

Hi Greg, thank you for your wonderful 5-star review! We’re thrilled to hear that you had such a pleasant and courteous experience working with our team. Knowing that your entire experience was excellent and that you would recommend us means the world to us. If you ever have any questions, need assistance, or are ready for your next purchase, don’t hesitate to reach out. Thank you again for choosing Cyclone Rake and for sharing your recommendation—it’s greatly appreciated! - The Cyclone Rake Team

The process was simple at every step

The process was simple at every step. Shipped and received within a week. Well made product and easy to understand instructions. Everything is made from high quality materials. Definitely well worth the expense.

Reply from Woodland Power Products, Inc.2026-05-11

Hi Scott, thank you for your fantastic 5-star review! We’re so pleased to hear the process was smooth from start to finish and that your order shipped and arrived quickly. It’s great to know you found the product to be well-made and the instructions easy to follow—that’s exactly the experience we aim to provide. If you ever have any questions or need assistance, don’t hesitate to reach out. Thank you for choosing Cyclone Rake, and we wish you many years of success with your new Cyclone Rake! - The Cyclone Rake Team

Easy to order online

Easy to order online. Does Cyclone Rsje offer a military discount, senior discount? The website homepage clearly states a ZERO % 12 month financing but NOWHERE could I find anything detailing the 0% financing. The interest rates offered by the 3rd party financing are frankly insulting!

Reply from Woodland Power Products, Inc.2026-05-12

Hi Edward, thank you for sharing your review and welcome back! It's always great to hear from a returning Cyclone Rake customer. We're happy to help with a military discount on your order — a member of our team will be giving you a call today to take care of that for you. We truly appreciate your service. As for financing, we want to make sure you have all the information you need — 0% APR 12-month financing is available on qualifying purchases, and we're always happy to help clarify the details. We're sorry that information wasn't easier to find on our site — that's helpful feedback we'll be looking into. As always, our knowledgeable team is here whenever you need us. We look forward to connecting with you soon! - The Cyclone Rake Team

the entire purchase process and great…

the entire purchase process and great complimentary information supplied on shipping and setting up is fantastic, i can't wait to receive my unit on Saturday.

Reply from Woodland Power Products, Inc.2026-05-07

Hi Jeff, thank you for your awesome 5-star review! We’re thrilled to hear that you had a smooth and informative purchase process. It’s great to know you found the shipping updates and setup information so helpful—keeping our customers informed and prepared is something we take pride in. We can’t wait for you to receive your Cyclone Rake and start putting it to use! If you have any questions or need assistance during setup, don’t hesitate to reach out. Thanks again for choosing Cyclone Rake, and we’re excited for you to enjoy your new equipment! - The Cyclone Rake Team

Not sure how many people work your…

Not sure how many people work your phones but I was fortunate to have had Raymond help me through the process of purchasing my new toy . Between Raymond and the emails I’ve received I have felt like a valued customer.

Reply from Woodland Power Products, Inc.2026-05-07

Hi James, thank you for your incredible 5-star review! We’re so glad to hear that Raymond was able to assist you through the purchasing process. His knowledge and dedication to helping our customers make the best choice is something we’re very proud of, and it’s great to know he made your experience a positive one. If you have any further questions or need support as you start using your new Cyclone Rake, feel free to reach out. Thank you for choosing Cyclone Rake, and we’re thrilled to have you as part of our family! - The Cyclone Rake Team

Outstanding service

Handled my questions and difficulty immediately with no hesitation. Customer service representative was outstanding. Product works great.

Reply from Woodland Power Products, Inc.2026-05-07

Hi Joe, thank you for your fantastic 5-star review! It’s wonderful to hear that our team promptly addressed your questions and any difficulties you experienced with confidence and care. Outstanding customer service is something we take pride in, and it’s great to know we delivered that for you. We’re also thrilled that your Cyclone Rake is working great for you! If you ever have any questions or need assistance in the future, don’t hesitate to let us know. Thank you for choosing Cyclone Rake—we’re so happy to have you as part of our community! - The Cyclone Rake Team

Sending an email is the best way to contact him

The website said they would respond to emails within 48 hours. Must of been a misprint because they replied within 2hours. I worked with Balaji Keasvan. I needed information about a replacement impeller. 10/10 would recommend

Reply from Woodland Power Products, Inc.2026-05-04

Hi Hugh, thank you for your fantastic 5-star review! We're so glad to hear that we exceeded your expectations on response time—it’s always our goal to connect with our customers as quickly as possible, and it’s great to know we delivered. It sounds like you had a smooth, efficient experience, and that’s exactly what we strive for. If you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for choosing Cyclone Rake, and we appreciate your support! - The Cyclone Rake Team

Bad shipper

Bad shipper, just across the bridge from me and takes week to get here.That is not acceptable

Reply from Woodland Power Products, Inc.2026-05-07

Hi Charles, thank you for sharing your experience. We're sorry the delivery timeline felt longer than expected — we completely understand the frustration when you're eager to get started. We want to be transparent: your order was placed on April 30th and shipped the very next day, May 1st. Because that fell on a Friday, transit through the carrier's network moved it into the following week, with delivery confirmed for today, May 7th — a total of five business days from order to door. We ship every order within 1–2 business days and do our best to get equipment to our customers as quickly as possible. Carrier transit times, unfortunately, can be influenced by weekend and hub schedules beyond our control. We're glad your Cyclone Rake is on its way, and we hope once you're up and running, it exceeds your expectations. Our knowledgeable team is always just a call away if you need any assembly support or have questions. We stand behind our products and our service — and we're here for you long after the sale. The Cyclone Rake Team

Great experience .

Joanne was very friendly, knowledgeable and helpful.

Reply from Woodland Power Products, Inc.2026-05-04

Hi Michael, thank you for your wonderful 5-star review! We’re so happy to hear that Joanne provided friendly, knowledgeable, and helpful service during your experience. Ensuring our customers feel supported every step of the way is incredibly important to us, and it sounds like Joanne went above and beyond to assist you. If there’s anything more we can do for you, don’t hesitate to reach out. Thank you again for choosing Cyclone Rake—we truly appreciate your support! - The Cyclone Rake Team

Great customer service

Nicole was very suppotive and informative with guiding me on my Cyclone Rake choices. Thanks Nichole !!

Reply from Woodland Power Products, Inc.2026-05-04

Hi Statewide Communications, thank you for your fantastic 5-star review! We’re so glad to hear that Nicole provided supportive and informative guidance to help you choose the right Cyclone Rake for your needs. It’s always our goal to make the decision process as easy and clear as possible, and it sounds like Nicole did just that! If you have any more questions or need assistance down the road, don’t hesitate to get in touch. Thank you again for choosing Cyclone Rake—we appreciate your support! - The Cyclone Rake Team

Nicole was super helpful and helped me…

Nicole was super helpful and helped me purchase the perfect machine for my property, thank you Nicole!

Reply from Woodland Power Products, Inc.2026-04-29

Hi Mickey, thank you for your fantastic 5-star review! We’re so glad to hear that Nicole was super helpful and assisted you in finding the perfect Cyclone Rake for your property. Helping our customers choose the right machine for their needs is something we take pride in, and it’s great to know Nicole made your experience a positive one. If you need anything else or have questions as you get started with your Cyclone Rake, don’t hesitate to reach out. We're here to help! - The Cyclone Rake Team

Nicole was great!!

Nicole was great!!! Could not have done without her!

Reply from Woodland Power Products, Inc.2026-04-28

Hi Hillard, thank you for taking the time to leave such a fantastic 5-star review! We’re thrilled to hear that Nicole provided such outstanding support and made your experience a great one. It’s always our goal to make sure our customers feel confident and taken care of, and it sounds like Nicole truly delivered for you. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We're always here to help! - The Cyclone Rake Team

Nicole was the Cyclone Rake agent who made our experience perfect I…

Nicole was the Cyclone Rake agent I worked with. Nicole was very helpful and explained the features on the various Cyclone Rakes I was interested in. She explained how the model would be sent on a pallet, and I would be updated on my orders arrival. She explained how there would be instructions on every step of the process when we put the unit together. Nicole also said we could call her if we had any questions. Cyclone Rake sent an instructional video showing us what to expect. We were impressed with the manual they send on installing the pieces to the unit. It looks very detailed and well constructed.

Reply from Woodland Power Products, Inc.2026-04-27

Hi Gail, thank you so much for your wonderful 5-star review! We’re delighted to hear that Nicole was able to provide such helpful assistance and explain the features of the different Cyclone Rake models in detail. Taking the time to ensure our customers find the best fit for their needs is something we value deeply, and it’s great to know Nicole delivered that for you. If you have any more questions or need support once your Cyclone Rake arrives, don’t hesitate to reach out. Thank you again for choosing Cyclone Rake—we’re thrilled to have you as part of our family! - The Cyclone Rake Team

I appreciated the guidance I received from Nicole when selecting my Cyclone Rake model

I appreciated the help I received from Nicole when deciding which model of the Cyclone Rake would best meet my needs. Nicole was very knowledgeable and was able to answer my questions. Nicole will personally monitor my order and ensure it progresses smoothly. She will also inform me as updates to my order as they occur. I was confident after walking through the details that I had selected the Cyclone Rake that will meet my needs.

Reply from Woodland Power Products, Inc.2026-04-21

Hi Gail, thank you for your wonderful 5-star review! We’re so pleased to hear that Nicole was able to help you decide on the right Cyclone Rake model for your needs. Her knowledge and dedication to assisting customers really shine through, and it’s great to know she made your experience a positive one. If you have any more questions or need assistance once your Cyclone Rake arrives, don’t hesitate to reach out. - The Cyclone Rake Team

Top notch product

Top notch product, top notch customer service. I’m glad to support a company that’s invested in their customer’s needs.

Reply from Woodland Power Products, Inc.2026-04-15

Hi RS, thank you so much for your amazing 5-star review! We’re thrilled to hear that both our product and customer service exceeded your expectations. Supporting our customers’ needs is at the heart of everything we do, and it’s wonderful to know that commitment stood out to you. If you ever have any questions or need assistance in the future, don’t hesitate to reach out. Thank you for choosing Cyclone Rake and for supporting our company—we truly appreciate it! - The Cyclone Rake Team

2010 Commander Pro engine, impeller, and impeller housing upgrade

I upgraded my blown 2010 Commander Pro engine. I ordered a new engine. Upgraded with a new impeller housing, and Orange impeller. After 16 years Woodland made improvements to the assembly which I wasn't certain how to retrofit. After a couple of email exchanges and pictures - I was able to clarify some misperceptions on my part and once I had a clear path - I performed the assembly of all new parts within an hour. Any outstanding, patient group of people. I have always had great interactions when contacting support or parts. Thanks again!

Reply from Woodland Power Products, Inc.2026-04-15

Hi Happy Cyclone User, thank you for your wonderful 5-star review! It’s fantastic to hear about your upgrades and how you’re breathing new life into your 2010 Commander Pro. Ordering a new engine and upgrading components like the impeller housing and orange impeller shows real dedication to your equipment, and we’re thrilled to have been a part of that process. If you have any questions or need further assistance as you continue to enjoy your Cyclone Rake, feel free to reach out. Thanks again for your review and for choosing Cyclone Rake—we’re so glad to have you as a loyal customer! - The Cyclone Rake Team

Great customer service from

Great customer service from Nicole G. She answered all of our questions. Offered a package deal with the items we are interested in. This is our second cyclone rake can’t wait for the arrival and to start using it. We have 5 very mature Sugar Gum Trees that provide far to many pods that need to be removed from the grass!

Reply from Woodland Power Products, Inc.2026-04-14

Hi Terri, thank you for taking the time to leave such a wonderful 5-star review! We’re thrilled to hear about your great experience with Nicole. It’s fantastic that she answered all your questions and helped you find the right package deal for your needs. Providing thoughtful and tailored support is what we aim for every day. If you have any more questions or need assistance down the road, don’t hesitate to reach out. Thank you again for choosing Cyclone Rake, and we look forward to serving you again! - The Cyclone Rake Team

Nicole was very helpful in answering…

Nicole was very helpful in answering questions and helping me with my order. Excellent customer service !

Reply from Woodland Power Products, Inc.2026-04-07

Hi Tim, thank you for your terrific 5-star review! We're delighted to hear that Nicole provided excellent customer service and was able to answer all your questions while helping with your order. It's really important to us that every customer feels fully supported throughout the process, and we're thrilled Nicole could make that happen for you. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help! Thanks again for choosing Cyclone Rake, and we hope you enjoy your new equipment! - The Cyclone Rake Team

Company doesn't like to refund…

Company doesn't like to refund customers. I was told to return everything which I did. Now I'm told that theirs a large shipping fee for returning the chassis. Not a recommended company.

Reply from Woodland Power Products, Inc.2026-04-07

Hi Joshua, I'm so sorry to hear about the frustration you've experienced. This is certainly not the level of service we aim to provide, and I truly regret that this has been your experience with us. Our goal is always to ensure every customer feels heard and supported throughout the entire process, and it's clear we fell short in your case. We have personally reviewed your account and have been in direct contact with you to address your concerns. We are happy to share that a full resolution has been put in place and we are committed to ensuring everything is taken care of to your satisfaction. Your feedback is invaluable to us, and we sincerely appreciate your patience as we worked through this with you. If there is anything else we can do for you, please don't hesitate to reach out to us directly — we are always here to help. - The Cyclone Rake Team

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