Excellent company
Excellent company, I advise everyone
Dairyland® insurance: Auto and motorcycle insurance from a trusted brandOur reviews reflect our decades of experience helping customers meet their auto and motorcycle coverage needs. Our money-saving discounts and friendly, knowledgeable staff only add to the positive experience. Dairyland®: How can we help?From motorcycle riders to everyday drivers, we've got you covered. See how our competitive rates, flexible coverage options, and excellent customer service can help fit your needs.Visit Dairyland® InsuranceGet a quoteSelf-serviceAuto learning centerTop motorcycle rides
Written by the business, not verified by us.Dairyland® insurance (dairylandinsurance.com) has a 4.4 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 35% of negative reviews; Reviews mostly discuss Price, Customer service, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support staff is exceptionally knowledgeable, kind, and professional, making every interaction pleasant, helpful, and smooth. Many individuals also appreciate the very affordable pricing options available, pointing out that getting a customized quote or setting up a policy takes very little time. Some reviewers were not happy with missing documentation, communication barriers, or ongoing difficulties when trying to properly manage their online accounts. A few consumers additionally experienced unexpected costs, policy confusion, and frustrating delays while attempting to resolve various customer service issues.
Auto-generated from all reviews of this business. For reference only.Excellent company, I advise everyone
Ive sent emails and blocked you guys off my email. Ive kindly asked for u to stop sending me emails and I still keep getting them. If I receive another email from dairyland insurance I will cancel my insurance with you guys and find one that doesn't bother me so much with 20 nonsense emails a day.
I received an email days later for proof of ownership, never said I own one. Found out it was added to my new policy so now my rate ongoing will he a ridiculous amount.
I’m British, bought a car and needed insurance for my son quick. Willy had it all sorted for me within an hour. Great customer and on-line documentation service.
Quick direct easy online when I called someone actually answered the phone handled my questions promptly without being put through fourteen different phone extensions.Great job guys keep it up
I was able to get the exact coverage I needed and without hassle. My representative was knowledgeable, thorough, and professional. I'm very happy with my experience and recommend this company for your insurance needs.
Trevor was wonderful! Very kind and helpful, answering every question and going into detail without being asked.
The agent was understanding and helpful. Got everything done quickly. Thank you.
Great service and so affordable. Nation wide coverage. Needed to file DMV requirements for another state while living in another, easy fix and same day price quote
How the hell.do you charge 3300 for a 10 year old bike. Thays fruad!
Since the general is with them now they have doubled in prices. Absolutely no way will pay double the amount. That I was previously paying I canceled my insurance because my car was in the shop for 3 months and now the general has taken over going for $42 a month to almost $90 a month absolutely insane
They charged me twice a charge from dairyland and then a charge from Best Buy electronics? If that’s not explained to you properly that looks like FRAUD. Because Best Buy electronics is not car insurance ..
Hi Roshunda, We're sorry to hear about the experience you had with us. We have asked our customer service team to reach out to you directly to discuss this. We can also be reached at anytime at 800-334-0090 or via email at [email protected]. Thank you, Dalton - Dairyland Customer Experience
This company is a joke. got into an accident that was not my fault but I am not going to be covered because my friend was driving to the gas staton for me? so now that split moment of another person in another vehicle CRASHING INTO my vehicle means I am out of a car and everything that comes with. This all comes after not even being able to get a hold of my adjuster Eric for two weeks. That same adjuster that told me it would be covered at the start? I thought insurance companies were supposed to help their insured, but they really just look for every loop whole possible to make sure you are screwed.
Hi Michelle, We're sorry to hear about the claim experience you had with us. We'd like to send this feedback to our claims management group to review the situation. We have asked Trustpilot to request additional information from you so that we can locate your policy or claim. We can also be reached anytime at 800-334-0090 or via email at [email protected] if you'd like to reach out to us directly. Thank you, Dalton - Dairyland Customer Experience
My first month with this insurance. So far so good
Very disappointed with Sentry/Dairyland Insurance. My son was rear ended on the Hwy at a decent amount of speed, by a vehicle Insured through Sentry. We found this out, because the Driver fled the scene of the accident. My son was able to follow for a short distance to capture photos of the license plate. Almost causing more accidents the Driver weaved through traffic to flee the scene. A classic hit and run. State patrol issued an accident case. My Insurance was able to research the Lisence plate to the owner of the vehicle & Sentry Insurance. It has been 30+ days and my son still does not have a vehicle to drive to school or work. After many voicemails left with Sentry I am now being told the claim is under investigation due to the Owners Policy and now I have to wait additional time to see if DairyLand is going to cover our claim and damages to my son’s car. It very well could be denied and we are S.O.L. This is truly frustrating as to the complete run around and extreme lack of transparency regarding my son getting rear ended and the Driver fleeing the scene. The feeling of an Insurance company not coming to bat to an individual involved in a car accident, from one of their policy holders is outrageous and very poor customer service. This has been a joke from the beginning. I do not recommend Sentry/Dairyland to anyone, regardless of them being a high risk driver insurance company. You should be ashamed of supporting a policy holder that would flee the scene of an accident they caused and not even think about wanting to check on the individuals that were hit and make sure they were ok. Ridiculous
Hi Frank, We're sorry to hear about the claim experience you had with us. We'd like to send this feedback to our claims management group to review the situation. We have asked Trustpilot to request additional information from you so that we can locate your policy or claim. We can also be reached anytime at 800-334-0090 or via email at [email protected] if you'd like to reach out to us directly. Thank you, Dalton - Dairyland Customer Experience
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