Our End-to-End IaaS Services provide a seamless cloud computing experience, simplifying infrastructure management so businesses can focus on their core activities without the hassle of server management, security, or scalability.We offer competitive VPS, Dedicated, and GPU Servers for small businesses. Whether managing intellectual property, running an online store, or exploring AI, our scalable cloud resources provide a stable and reliable environment.
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Is Database Mart legit?
Database Mart (databasemart.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Price, User experience. Last updated 2026-09-07.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently note the affordable pricing, quick setup processes, and robust server performance that reliably keeps all of their various web projects running smoothly. Many people also deeply appreciate the responsive and highly knowledgeable support team that consistently goes entirely out of their way to assist with every request.
Some reviewers were not happy with occasional server stability challenges and inconsistent customer service responses during critical and stressful operational moments. A few consumers additionally mentioned experiencing unexpected downtime, frustrating billing problems, or noticeable delays when attempting to resolve technical difficulties with their accounts.
Auto-generated from all reviews of this business. For reference only.
Excellent value for money. A good range of hosting services, well documented with excellent control panel features. Security update emails are well written. Support staff are knowledgeable and helpful.
Reply from Database Mart2026-06-14
Thank you for your thoughtful review.
We're especially pleased to hear your feedback on our documentation, control panel features, and security update communications. These are areas that often work behind the scenes, so it's rewarding to know they contribute positively to your experience.
Thank you for your recognition of our support team and for choosing Database Mart.
I have been with databasemart for 3 years, what i can honestly say is that their servers have 100% uptime. I have not experienced any downtime since i hosted my apps with them.
Another good thing i noticed is that they have great support in case you face an issue especially a technical one.
The last thing is that they are flexible in case you are really responsible for failures, they charge a reasonable fee and even dont charge at all.
They are professional and i am personally looking forward to start GPU servers and start rocking with AI :)
Reply from Database Mart2026-06-14
Thank you for sharing your experience and for being with Database Mart for the past three years.
We're especially grateful for your recognition of our support team and the trust you've placed in us to host your applications. Knowing that your services have run reliably over the years is exactly what we strive for.
It was also great to hear about your plans to explore AI and GPU-powered workloads. We wish you every success with those projects and look forward to being part of that journey when the time comes.
I've been using Database Mart services for 6 years (the company I work for is a small one) and in this time I have received a very good service:
- Never a downtime of the service
- Timely advice of maintenance (or whatnot)
- Nice upgrade of the service including Remote Access to the server
- Good / competitive price and timely reminder to pay the service (which I do every 2 years)
I definitely recommend Database Mart
Reply from Database Mart2026-06-14
Thank you for your continued trust over the past six years.
It's especially rewarding to hear from customers who have been with us through multiple service upgrades and improvements over the years. We're pleased that the reliability, maintenance communications, and platform enhancements have contributed positively to your experience.
Thank you for your recommendation and for allowing us to support your business for so many years.
Thank you for your review.
We're pleased to know that you're happy with our service. We appreciate your support and thank you for choosing Database Mart.
Very good service and the best price. Also the support is very good.
Reply from Database Mart2026-06-14
Thank you for your review.
We're glad to know that you've found value in both our services and support. Providing reliable solutions at competitive prices is something we continually strive for.
Thank you for choosing Database Mart.
Just wanted to give my 2 cents about Database Mart. I own an pharmaceutical prescription delivery company and we were looking for an affordable hosting solution. I've looked everywhere and the most affordable one was this company.
At first, i wasn't too keen about it because i need a stable business but since we were still in development mode, i decided to give it a try.
2 years later, here is my review:
I am really happy so far with the performance of their servers, only once the server was down to resolve a few issues but that's all. Never had an issue outside this small event.
What makes this company so special is there top of the line support team. Always there to help and they help quickly. Whenever i need something , they are there and they fix it fast. Being a computer and web expert that tried almost all of the best hosting / server services out there, i can say that this is the best service i've ever had in 30 years of experience in the field.
We're now going soon into production and I feel confident that our system is supported by a good service and top of the line support.
I strongly recommend. I'm the kind of person who tend to be very harsh when it comes to these kind of companies because i had my share of troubles in the past. Unless something big or really bad happens, we don't plan on moving on any other platforms..
Considering the price tab versus service versus support, DatabaseMart is hardly beatable.
Thumbs up to the team.
Reply from Database Mart2026-06-14
Thank you for taking the time to share such a detailed review.
What stands out most to us is not just that you've been with us for two years, but that you've trusted Database Mart through your journey from development to an upcoming production launch. Supporting businesses as they grow is one of the most rewarding parts of what we do.
We're especially honored by your comments regarding our support team, particularly coming from someone with decades of experience in the industry. Your trust, recommendation, and confidence in our platform mean a great deal to us.
We wish you continued success with your pharmaceutical delivery platform and look forward to supporting your growth in the years ahead.
I strongly advise against using Database Mart. My experience was defined by failing hardware (RTX A6000) that their own engineers acknowledged in writing as faulty, yet the company refused to rectify the issue.
Instead of honoring the original agreement, they attempted to force an 'upgrade' to an A100 server without explicitly disclosing the extra costs, effectively trying to upsell me to solve a problem they were already obligated to fix. I have internal memos and emails from their own staff confirming the hardware issues, which they now refuse to admit in public or in billing disputes.
This is a predatory business model: provide faulty equipment, create a 'problem,' and then attempt to profit from the 'solution' via hidden costs. I have terminated my account and moved my agency’s infrastructure to a reliable, professional provider. If you value data integrity and honest billing, look elsewhere."
Reply from Database Mart2026-06-11
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience did not meet your expectations.
Throughout our time working together, our engineering, support, and account management teams dedicated significant effort to assisting you and exploring various options aimed at supporting your workloads and maintaining service continuity. This included providing access to several alternative high-performance server configurations at no additional cost during the evaluation process.
While we understand that we ultimately were not able to reach an outcome that fully satisfied your expectations, our team remained committed to providing assistance and working toward a practical solution throughout the process.
We appreciate the opportunity to have worked with you and sincerely wish you and your business continued success with your new provider.
I am getting service around 1 year, There service is very good and low cost. Support center is good. Over all best database Mart
Reply from Database Mart2026-06-10
Thank you for your kind words.
We're especially pleased to hear that our support team has been able to assist whenever needed. Customer service is one of our highest priorities, and feedback like yours means a great deal to us.
Thank you for your trust and recommendation. We look forward to serving you in the future.
A very good service indeed. The support is top notch. I have been using this service since 2024 and I recommend it to anyone who wants a vps service.
Reply from Database Mart2026-06-10
Thank you for your kind words.
We're especially pleased to hear that our support team has been able to assist whenever needed. Customer service is one of our highest priorities, and feedback like yours means a great deal to us.
Thank you for your trust and recommendation. We look forward to serving you in the future.
I switched from another provider to Databasemart during their Black Friday special. I have found their website very helpful and easy to navigate when I have a problem accessing my VPS. On the occassions where I have had problems I couldn't figure out what was wrong and sent in a support ticket, they were able to fix the problem in a few hours.
Reply from Database Mart2026-06-10
Thank you for sharing your experience.
We're pleased to hear that you've found our website helpful and that our support team has been able to resolve issues promptly when needed.
We appreciate your feedback and will continue working to improve our services. If you ever need assistance or have suggestions on how we can serve you better, please feel free to contact our support team at any time.
I just needed an inexpensive Windows Server VM I could remote into, and this provides exactly that.
Reply from Database Mart2026-06-10
Thank you for your review.
We're glad to hear that our Windows Server VPS has provided exactly what you were looking for. Delivering reliable and affordable solutions is what we strive to achieve.
Thank you for choosing Database Mart.
Thank you for your review.
We're delighted to hear that you're enjoying our hosting services. Your support means a great deal to our team.
Thank you for choosing Database Mart.
Thank you for your review and support.
We're pleased to hear that you've had a positive experience with our services. We appreciate your trust in Database Mart.
Thank you for your feedback.
We're pleased to hear that you've found our plans affordable and our connection stable. Your feedback is important to us as we continue improving our services.
If you have any suggestions or need assistance in the future, please don't hesitate to contact our support team. We'll continue working hard to provide an even better experience.
A true partner reliable partner
We migrated the server fully up and running under one day DB intact Security Intact
Support is responsive and to the point
GPU reasonable performance and price
We going long term
Thank you
Reply from Database Mart2026-06-11
Thank you for your review and for placing your trust in Database Mart.
We're delighted to hear that your server migration was completed smoothly while maintaining data integrity and security. It's also great to know that our support team and GPU services have met your expectations.
We appreciate your confidence in us and look forward to supporting your projects for the long term. If you ever need assistance, please don't hesitate to contact us.
Overall good experience.
I wish I had a bit more flexibility in setting up the VM's configuration, eg, NIC speed.
But all good, no downtime, no issues, pretty solid service.
Reply from Database Mart2026-06-11
Thank you for your review and valuable feedback.
We're pleased to hear that you've had a solid experience with our service and that your environment has remained stable and reliable.
We also appreciate your suggestion regarding VM configuration flexibility. Feedback like this helps us continue improving our services.
If you have any specific requirements or need assistance, please feel free to contact our support team at any time.
I’ve been using DatabaseMart for a while now, and they’ve consistently delivered great service at a great price. What really stands out is their support team, whenever I’ve had an issue, whether through chat or email, they’ve always been quick to respond and genuinely committed to finding a solution.
Another big plus is their reliable backup system. Knowing they keep important backups for emergency situations gives me real peace of mind, especially when managing critical projects.
Overall, DatabaseMart has been dependable, affordable, and supportive. Definitely a service worth recommending.
Reply from Database Mart2026-06-11
Thank you for your thoughtful review and recommendation.
We're delighted to hear that you've had a positive experience with both our services and support team. It's especially rewarding to know that our backup system provides the peace of mind that's so important when managing critical projects.
We truly appreciate your trust in Database Mart and look forward to continuing to support your success.
I was using this hosting provider for 5-6 years and frequently had issues such as IP Changes with last second notice, servers being offline, billing issues where auto-pay was turned off without my knowledge, all causing unplanned outages to our production systems. I had to move our production services to another provider of which in the last 18 months had ZERO issues. I would not recommend DatabaseMart.
Reply from Database Mart2026-06-11
Thank you for taking the time to share your feedback.
First and foremost, we'd like to thank you for being a customer for more than six years. We truly appreciate the trust you placed in us over such a long period of time.
We're sorry to hear that your experience did not meet your expectations. We understand how frustrating service interruptions, communication issues, or unexpected disruptions can be, especially when they affect production environments.
Your feedback has been reviewed by our team, and we have already reached out to you directly to better understand your experience. As a long-term customer, your perspective is particularly valuable, and we take your comments seriously.
Over the past year, we have continued to invest in improving our infrastructure, internal processes, customer portal, and overall customer experience. While we regret that these improvements came too late to change your decision, feedback like yours helps us continue moving in the right direction.
Thank you again for your many years of support. We genuinely appreciate the opportunity to have served you and wish you continued success with your new provider.
When it comes to service stability and availability!
When hiring a VPS or server for your application, the most important factor is availability—the avoidance of extended downtime that could disrupt your services and, consequently, your credibility with your clients. All these concerns disappear when you choose Databasemart for your VPS. In the approximately 18 months I've had my server, I've only experienced a couple of (necessary) maintenance calls lasting 5 to 10 minutes each, which haven't affected the functionality of the application hosted on the server at all, providing a superior level of reliability for my business. Many thanks to the entire technical team who work 24/7 to maintain and provide such high-quality service!
Reply from Database Mart2026-06-11
Thank you for your thoughtful review and for placing your trust in Database Mart.
We're delighted to hear that the stability and availability of our services have helped support your business over the past 18 months. Minimizing downtime and communicating maintenance activities clearly are priorities for our team, so it's especially rewarding to know this has made a positive difference to your operations.
We truly appreciate your recognition of our technical team and look forward to continuing to provide reliable service for your projects.
Great customer service. If you are not sure what vps you need ask them and they will tell you what is the right service. They always have specials and competitive price.
Reply from Database Mart2026-06-11
Thank you for your review and recommendation.
We're glad to hear that our team was able to help you find the right solution for your needs. Providing reliable service, helpful guidance, and competitive pricing is what we strive for every day.
We appreciate your trust in Database Mart.