Our End-to-End IaaS Services provide a seamless cloud computing experience, simplifying infrastructure management so businesses can focus on their core activities without the hassle of server management, security, or scalability.We offer competitive VPS, Dedicated, and GPU Servers for small businesses. Whether managing intellectual property, running an online store, or exploring AI, our scalable cloud resources provide a stable and reliable environment.
Written by the business, not verified by us.
Is Database Mart legit?
Database Mart (databasemart.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Price, User experience. Last updated 2026-09-07.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently note the affordable pricing, quick setup processes, and robust server performance that reliably keeps all of their various web projects running smoothly. Many people also deeply appreciate the responsive and highly knowledgeable support team that consistently goes entirely out of their way to assist with every request.
Some reviewers were not happy with occasional server stability challenges and inconsistent customer service responses during critical and stressful operational moments. A few consumers additionally mentioned experiencing unexpected downtime, frustrating billing problems, or noticeable delays when attempting to resolve technical difficulties with their accounts.
Auto-generated from all reviews of this business. For reference only.
I've been using Databasemart for a couple of years now and I'm very satisfied with the support and high availability of the service. I've only had a couple of issues, which they resolved very quickly with very friendly and knowledgeable staff. My clients have a very stable service, and I definitely recommend Databasemart.
Reply from Database Mart2026-08-28
Thank you for being with us over the years and for sharing your experience. It means a lot to know that our service has provided the stability you and your clients rely on.
Feedback from long-term customers like you is especially valuable to us. If you ever have any suggestions or notice anything we could improve, please don’t hesitate to let us know. Your feedback helps us continue improving our products and services.
We truly appreciate your trust and recommendation, and look forward to supporting you for many more years!
Price to performance is good. All support issue I have submitted have been resolved usually in less than 24 hours. I have multiple instances and only had one detectable outage and lasted less than 10 minutes. For my location I get better speed with the MO datacenter but the TX datacenter is good too. Customer service is great. I had to have an image rebuilt while adding SQL and they preformed the task for free and less than a business day. Cant recomend
Reply from Database Mart2026-08-28
Thank you so much for sharing your experience! We're glad to hear that our performance, reliability, and support have met your expectations across multiple instances. It's especially rewarding to know our team has been able to help whenever you've needed us.
We truly appreciate your trust in Database Mart and look forward to continuing to support you!
Databasemart is an excellent VPS for me. It's prices are also excellent. And, you get response from customer support in a timely manner.
Reply from Database Mart2026-08-17
Thank you for your kind words.
We're thrilled to hear that Database Mart has been a great fit for you – especially that you find our pricing competitive and our support responsive.
We work hard to deliver reliable VPS hosting at affordable rates, and feedback like yours keeps us motivated.
If you ever need any assistance, don't hesitate to reach out – we're always here to help.
Thanks again for choosing us.
Biggest frauds of all time.
I tried to trust them twice. Biggest fraud..
Super bad company. I hate them..
Frauds.
Reply from Database Mart2026-08-16
We sincerely regret that your experience did not meet your expectations.
Your refund has been processed for the unused portion of your service, and we have also respected your request to close your account and not contact you further.
We truly wish you the best in finding a hosting provider that meets your needs.
Super slow especially at night time in Bangkok, Thailand time zone that I can hardly do anything.
Reply from Database Mart2026-08-16
We're truly sorry to hear about the slow performance you experienced, especially during Bangkok evening hours. This is not the level of service we want any of our long-term customers to have.
I've already located your order and escalated your case to our Technical Support Team. They're now working on a tailored optimization plan for your specific setup and region. We'll reach out to you directly with our findings and next steps.
I also noticed you've never opened a support ticket with us – just so you know, we have 24/7 live technical support available, and our engineers are always ready to jump in and help. If you ever run into any issues, don't hesitate to reach out – we're here for you around the clock.
Thank you for your patience and for giving us three payments – we take that trust very seriously. We'll be in touch soon.
Man, the support is great most of the time (if you happen to get one of the good support agents). I'll give them that. But their VPS hosting is atrocious. If you are not paying for a dedicated instance you get a VPS server from one of their overcrowded tiny server nodes with like a billion machines. You get noisy neighbor issues constantly. Your instance might start working okay the first day you bought it, but give it a month and you can't even run an apt install. We've been database mart's customers for over 7 - 8 years now and this happens EVERY SINGLE TIME! So never buy a VPS server from these guys. Their dedicated solutions, however, are great! especially paired with their good customer support.
Reply from Database Mart2026-08-13
Thank you for your honest feedback – and for being with us for over 7 years. That means a great deal to us.
We understand that VPS performance can be impacted by resource contention – it's a known challenge with virtualization, especially on shared nodes. Over the years, we've continuously worked to improve our VPS infrastructure, from node upgrades to resource scheduling, and we're still investing in that direction. Your feedback is invaluable in helping us see where we still fall short and where we should focus next.
If you're open to it, we'd love to take a look at your current instance and see if there's anything we can do to improve your experience right now – just reach out to us at [Send Ticket].
We truly appreciate your honesty and your trust in us over the years. We'll keep working to earn it.
Thank you for your feedback.
We noticed you recently placed a new order with us, and we genuinely want to make sure your new instance is working well for you. If you're running into any compatibility issues or need help with the setup, our support team is here to assist – just reach out to us at [Send Ticket].
We'd love to find the right solution for your needs.
Thank you for sharing your feedback.
We're sorry to hear that you had this impression of our service. We take all customer concerns seriously and would like to better understand your experience.
After reviewing our records, we located your account and the cancellation request you submitted. Our billing team processed your request promptly as per your instructions. At that time, we followed our standard procedure, but we did not receive the further explanation from you regarding the issue you encountered.
We have always remained open to understanding any problems or difficulties you may have faced. If there is anything we may have missed, or if you would be willing to share more details now, we would sincerely appreciate the opportunity to learn and assist further.
Please feel free to reply to our previous email or submit a new support ticket through the "Support" → "Send Ticket" section on our website. Our team is ready to review your case carefully.
We value your feedback and remain committed to providing reliable service and responsive support.
Worrest service ever since 2 days I am trying to connect to RDP it's not working no one joins call to explain problem
Worrest ever seen
Reply from Database Mart2026-07-13
We're sorry to hear that your experience did not meet your expectations.
After receiving your report, our support team promptly investigated the connection issue but was unable to identify any abnormalities on the server. Since you were still unable to use the service as expected, we respected your decision and processed your refund.
Although we weren't able to resolve the issue for you this time, we appreciate you giving Database Mart a try. If you ever decide to give us another opportunity in the future, our team will be happy to assist you.
They are simply the best VPS service on the net.
I 've used many VPS services.
Database Mart is cheaper, and better than any other VPS provider online.
They stand alone in experience, and customer service.
Absolutely incredible.
This company goes the extra mile to make sure your VPS is running smoothly.
If you came here to read reviews, let this be your last.
If your not sure which plan is best for you, just ask them.
Go to the Database website, and partner with the best VPS service online!
Reply from Database Mart2026-07-08
Thank you for taking the time to share such a meaningful review.
We truly appreciate your trust and your recognition of the effort our team puts into providing reliable services and responsive support. Knowing that you have experience with multiple VPS providers and still choose to recommend Database Mart means a great deal to us.
We always strive to go beyond providing just hosting solutions and to be a reliable partner for our customers. Thank you for your support and confidence in us.
We look forward to continuing to support your VPS needs for many years to come.
One of the best VPS Provider with Best Support 24x7
One of the best VPS Provider with unmatchable Support 24/7 Chat & Support Ticket. Pricing most affordable. Support team very helpful for non-technical person. Very fast response from Support Team.
1. Product Quality - 10/10.
2. Support Team - 10/10.
3. Affordable Pricing - 10/10.
Highly recommended for reliable business due to fast and best support.
Reply from Database Mart2026-07-08
Thank you for sharing such a thoughtful review.
We're truly grateful for your kind words and for recognizing the effort our support team puts into helping customers with different levels of technical experience. Making server solutions easier and more accessible is something we always strive for.
Your trust and recommendation mean a great deal to us. We look forward to continuing to support your business with reliable services and responsive assistance.
A great company with a warm, friendly atmosphere. The products are good, too!
Reply from Database Mart2026-06-30
Thank you for your kind words.
We're especially happy to hear that you felt the warm and friendly atmosphere of our team. Creating a positive experience for our customers is just as important to us as providing reliable products.
Thank you for your support, and we look forward to continuing to be part of your journey.
While I had problems at the beginning of my association with Database Mart since we got things going they have been excellent . Their customer service is really impressive . I would definitely recommend them .
Reply from Database Mart2026-06-22
Thank you for sharing your experience.
We're especially grateful that you stayed with us through those early challenges and gave us the opportunity to earn your confidence. It's rewarding to know that your experience improved over time and that our customer service made a positive impression.
Thank you for your recommendation, and we look forward to continuing to support your projects.
I've used this service for vps's for 3-4 years now and I had no issues! Their support team is quick, always available. The servers are pretty fast for the price of mines too!
Reply from Database Mart2026-06-22
Thank you for being with Database Mart for the past 3–4 years.
One of the best compliments we can receive is hearing that everything has simply worked as expected over a long period of time. We're glad our services and support have continued to meet your needs over the years.
We look forward to supporting your projects for many years to come.
They are really secure, and just this morning, they sort of shut down our servers due to susceptible activity, but really got to contact us, and were very cooperative. They brought our server live in minutes, and I really feel comfortable knowing they'd take measures to ensure integrity. Even on us, clients.
Reply from Database Mart2026-06-22
Thank you for sharing your experience.
We're especially grateful for your understanding during what could have been an inconvenient situation. While security-related actions may occasionally cause temporary disruptions, they are sometimes necessary to help protect customer systems, data, and overall service integrity.
Thank you for your trust and for recognizing the importance of proactive security measures.
Their services are excellent, 0 downtime, deployement of VPS and servers are very very quick, and very affordable prices. Support is very fast and solve any issue in miutes 24/7. Recommend to all.
Reply from Database Mart2026-06-22
Thank you for your kind words.
We're happy to hear that our services have met your expectations. Thank you for choosing Database Mart and for your recommendation.
I have been with Database Mart for two years but my experience is fantastic. I thank God for this wonderful host. Their hosting services are very cheap, website uptime is almost 100%. Their support is extremely awesome and instantaneous. I highly recommend this host to any person who is looking for hassle free web host.
Evarist
Reply from Database Mart2026-06-15
Thank you for your kind words and for being with Database Mart for the past two years.
We're especially pleased to know that your hosting experience has been hassle-free. Providing a reliable service that allows customers to focus on their websites and projects without worrying about infrastructure is exactly what we strive for.
Thank you for your recommendation and continued trust.
I’ve been using their Windows VPS services for two years; I have no complaints and am absolutely satisfied.
The performance, price, and 24/7 support are excellent—I highly recommend them
Reply from Database Mart2026-06-14
Thank you for your review and for choosing Database Mart over the past two years.
We're pleased to know that our Windows VPS services have continued to meet your expectations in terms of performance, value, and support. Long-term satisfaction is something we never take for granted, and feedback from customers like you helps us continue improving our products and services. If you ever have ideas or suggestions, we'd be happy to hear them.
Thank you for your recommendation and continued trust.
Thank you for your review.
We're glad to know you've found our services easy to use and that our support team has been able to assist when needed.
We appreciate your trust in Database Mart.