Database Mart

Thank you for your feedback. We're sorry to hear that you were dissatisfied with your experience. As Trustpilot reviews do not include sufficient account information, we're unable to identify the service or support request related to this review. Because of this, we cannot fully investigate the situation or verify the details mentioned. we encourage you to contact our support team through the "Support" → "Send Ticket" section on our website. Our team will be glad to investigate the matter and provide any assistance possible.

Thank you so much for your kind words! Fast setup, reliable service, and fast support are exactly what we stand for — and we truly appreciate your trust. You can count on us to maintain, refine, and elevate that level of performance and responsiveness, consistently. We are always working to get better, not just keep pace. Your satisfaction is what drives us — and we'll do our best to make sure of it.

Thank you for your feedback. We are deeply sorry to hear that your experience with us did not meet your expectations. We sincerely hope that every customer feels the care and attention of our service, and we regret that you came away feeling otherwise. Since we are unable to identify your account, we cannot verify the specific details you mentioned. However, we would still like to clarify how memory reporting works on our platform. Some of our VPS plans utilize Dynamic Memory Management, which means the operating system may not always display the full allocated RAM, depending on the workload and how the guest OS reports it. This can sometimes cause confusion, and we would be happy to investigate further to ensure everything was configured correctly. We wish we had the chance to look into your case and make things right. We also understand that you have since switched to another provider, and we fully respect your decision. Should you have the opportunity to try our services again in the future, we look forward to providing you with a smoother experience. Thanks again for sharing your thoughts, and we wish you all the best.

Thank you for being with us for 13 years — that truly means a lot. We're so glad to hear your Windows and Linux VPS servers, along with our support, have been a reliable foundation for your clients' systems. To keep improving, we're currently learning more about how customers use our services in real-world setups. We'd love to hear more about your experience or any suggestions — feel free to reach out anytime. Thank you for your glowing recommendation. We look forward to supporting you for many more years.

Thank you for your feedback. We sincerely apologize for the several hours of unannounced downtime and the inconvenience it caused. Outages can result from scheduled maintenance or unexpected technical issues. Either way, keeping our customers informed is our responsibility, and we clearly fell short here. Since we can’t identify your account from your Trustpilot username, we’re unsure which applied—but we want to investigate, address any shortcomings, and prevent it from happening again. Please contact us via a support ticket or private message here. Once we locate your case, we’ll prioritize it. Thanks for bringing this to our attention—we hope to earn back your trust.

Thank you for your feedback. We understand that seeing 4GB RAM displayed instead of the 8GB you purchased may be concerning, and we appreciate the opportunity to clarify. Your server is correctly configured with the full 8GB RAM. The 4GB displayed in the system is due to our dynamic memory management mechanism, which starts with a small portion of your total memory and automatically scales up to the full 8GB based on application demand—without any manual intervention or downtime. This mechanism helps maintain the server’s operational efficiency and responsiveness, ensuring you can access resources whenever you need them. You have not lost any resources; the full 8GB RAM is always reserved and guaranteed for your use. We take your experience very seriously and are happy to explain this mechanism in more detail or answer any other questions you may have. Please feel free to contact our support team directly—we're here to help.

Thank you for taking the time to share your feedback. We're truly sorry for the frustration this situation has caused. Our decommissioning process is designed to include multiple advance notifications and a retention period, precisely so that our clients have enough time to act. It seems there may have been a gap in communication in this instance, and we'd like to do whatever we can to help. Our senior support team will contact you directly to discuss how we can assist you.

Thank you for trusting us with your two Windows VPS servers! We're thrilled to hear the pricing, customer care, and easy setup have made this your best VPS hosting decision. We'll keep working hard to earn that title every day!

Thank you for the incredible review! We're so glad to hear VPS Mart is keeping your EA running smoothly with steady uptime and low latency. That's exactly what we're here for. Happy trading!

Thank you for your feedback—we really appreciate it. Unfortunately, we’re unable to match your name with any account in our system, so we can’t determine the reason for the suspension at this time. We kindly recommend contacting our Billing team via email and providing more details about your case, so we can assist you as quickly as possible. We’re here to help and look forward to resolving this for you.

Thank you so much for your amazing feedback—we truly appreciate your support! It means a lot to us to hear that you've had such a great experience. Wishing you all the best, and we look forward to serving you even better in the future!

Pal, thank you for your feedback! We're glad to hear that you found the setup and management easy, and that the connection has been stable for you. We truly appreciate your support and hope to continue providing you with a smooth and reliable experience. Wishing you all the best!

Gabor, thank you very much for your feedback and kind support. We truly appreciate you taking the time to share your experience with us. Wishing you all the best, and we look forward to serving you again in the future!

Thank you so much for your kind words! We’re delighted to hear that you’re satisfied with our services. Wishing you all the best and continued success!

Thank you very much for your feedback. As your ID cannot be matched in our system, we are unable to contact you directly. Please feel free to reach out to our Support team, and they will provide a solution based on your issue as soon as possible.

Thanks so much for your feedback! We're glad to hear your VPS is reliable and easy to manage. Wishing you continued success and a great experience ahead.

Thank you very much for your feedback. Regarding the issue you mentioned, please contact our support team, and we will arrange a VIP channel to help you investigate and resolve it as soon as possible. We truly appreciate your patience and support, and we wish you all the best!

Thank you very much for your kind words and support. We truly appreciate your feedback and are glad you had a positive experience with our team. Wishing you all the best and continued success!

Thank you so much for your kind words! We're thrilled to hear you're enjoying the service and our support. Wishing you continued success and all the best!

Thank you so much for your kind words! We’re really glad to hear that our support team was able to assist you and provide a helpful experience. We truly appreciate your recommendation and look forward to continuing to provide you with reliable service.