Not responding to any mails
Not responding to any mails. Once a game is not “successful” they stop immediately putting any resources into it
Gameforge AG
De Gameforge (de.gameforge.com) has a 1.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 99% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 11 of them were added in the last 12 months. Last updated 2026-09-02.
Not responding to any mails. Once a game is not “successful” they stop immediately putting any resources into it
unusable piece of crap with garbage games
Very bad experience Don't even try
One of the worst companies of ever. Almost never ban cheaters, banned players for respecting rules in the past (because they don't know how to compensate/make offline events), the support is in the hands of volunteers able to do whatever they want to. No one from the company deal with tickets, and it's up to volunteers to choose if they want to sanction someone or help someone, eventually few technical tickes go to tech team if the volunteers choose to sent them to the tech team.
horrible pay2win casino milking players dead games refusing to realese actualy what players want all they look foward is can we cash grab for 1 week or keep good game running for 10 years they will choose the 1 week cash grab
One corrupt company. They sent an unsolicited text to my elderly father and charged him a £3 subscription. I have LPA. I have spent hours trying to sort it out but they make it impossible to sort out. Customer services assured me that it was not a subscription and that they would refund the money. However, they then sent me an email telling me how to use 'my' subscription and completely disregarding our conversation. Now a third party has said that it not possible to refund the money but asked for my father's bank details. I cannot trust this company.
Gameforge effectively kills anything that gets in it's hands, no matter what it is. The multiple reviews are just staples of testaments to Gameforge's history. A look into their history and news articles can also easily corroborate any negative review listed here, including multiple usages of "GameForge is at it again..." Once a game becomes useless for their pocket, they drop support, but start pushing sales upon sales to suck up every last drop of blood from the game. (Most recently, their flagship title that kept a lot of money rolling in, TERA.) They don't hesitate to push promotional sales 2 months before closure, then refuse refunds or chargebacks because they know they got their suckers in the net and there's no escaping it. I sincerely hope Gameforge eventually crashes and burns belly-up. It's the least that could happen to this company that doesn't care about their communities. "Your [enter game title here] Team" No, "our greedy team" should be their signatures on posts. Don't false advertise. You're never for your customers, because the bottom dollar is all that ever matters. Corporate greed is awful.
Split the community, banning the loudest (e.g. on reddit) accounts in the game, hardcore monetization and milking the most devoted fans to the limit, hated by 95% of players. They effectively kill any game
The amount of "cost cutting" and "bare minimum" of effort is way too obvious in this publisher's handling of the product ... Understandably I guess as in - where else are the customers likely to go? Serious network system issues that, as publisher should be addressed in some way by Gameforge - have been fully monetised by outside 3rd party sellers - making programes to "fix" what Gameforge will not touch. To their credit these 3rd parties do make available free versions .... but why should they? WHY should players be made to feel like "cheats" or "break the rules" at all .. simply to make a game function??!! If Gameforge would adjust their own networking to access the game ... this could be a non issue. Having played the game since its first availbility in Australia - the problems from Publishers "Punishing" instead of actualy "Publishing" - has been a serious killer of any motivation to actualy commit to the title the recent flood of power and skip / boost items on the cash shop instead of any real work put in by the publisher for fun or cosmetc items - is also motivation killing to play at all Please - Blue Hole - take charge of your IP .. your game .. and self publish Even if it meant a fresh start on a fresh Blue Hole managed server ... I for one WOULD start again knowing the developer was directly at the back of management This "middle man" problem we have .. is not doing any of the titles Gameforge "manage" any favours at all .. they have no reason to actualy care .. and their methods are increasingly "anti-player" or basicaly "retail toxic"
gameforge only care's about making a quick buck they've made the game extremely p2w in all areas of the game from dungeons enchanting your gear to even QoL stuff in the store it was a mistake to hand over NA to gameforge were they only want to milk NA players dry of cash with nothing to show for it even with the new patch it's extremely p2w with very little in dungeons to do most of the dungeons they have now are the hard mode dungeon and the one's that isn't hard mode actually hit harder this is absolutely ridiculous. Bluehole if you're listening, please self-publish your own game every time you get a publisher we the players get screwed
Tera NA Player since 2013 here, i've been playing a lot over the years since the days of early EME, the game was fun, a bit buggy sometimes but those weren't game ruining. After Gameforge aquired the publishing rights for Tera NA, the updates have been getting worse and worse and here is how: 1) A lot of gear updates that require heavy grinding. Alright, gear updates are fine, but when the task ahead to actually max it out requires you to spam dungeons 24/7 makes it far less enjoyable (spamming 60 of the same dungeon only to fail on an RNG enchant). 2)Ingame events are a joke. Tera gets an event Calendar for every month, and it's given a few days prior to the beginning of the month. December 2021 comes the weekend event. We are told that the daily log in event is from the 1st of December until the 31st of December, and with only 25 rewards, it means that we can skip a few days and still get the rewards. Fast forward to 25th of December, which was the last day of the rewards, unlike the 31st which was promised. After the rewards event stopped, the event page was swiftly removed from the launcher and a new modified one was added. Another event mess was before the latest update. An enchanting event was in full swing before the update, and as it kicked in, the maxed out old gear turned out to be useless, and the effort of those players who grinded during those weeks got wasted. 3)Last major Tera Update (as of 19th of February 2022) came with a few major problems. The update wasn't even fully translated, the new cutscenes were in korean. The early dungeons are very hard for casual players, and the drop rate for items to get to those medium level dungeons is abysmal. Just like it was pointed at 1), you are grinding for item enchants and all you get is a RNG gear development, which results in massive waste of time.The only way to avoid the grind is to buy from the cash shop the materials for real $. 4) Launcher is buggy as in it can't get game updates without crashing and without trying to "repair" the entire game instead of updating. This bug has been going on since transfer but at least this is one of the least problematic ones.
1) The phone support redirect you in all 3 options when you call the support phone number. 2) I have had an experience with dual account abuse by some of the Top 1 alliance players. The only thing they did was a warning. 3) Also a fleet crash from this duo account to boost other people are against the rules. Again 1 warning only. 4) They are not friendly as Apple, Google or bigger tech companies.. Due to the result from the Ogame support i wanted to withdraw/cancel my recently bought Dark Matter. Compared to EU law I dont have a right to that because it is a digital product. Other bigger companies to maintain happy customers. 5) Long respond time from Ogame support in general. They dont do anything except you pay ton's of money. I played once with 1 guy who... payed a lot money. On a new started server he did what he wanted each day. 1 day instant 1 million points in the early stage of a game. He get excelent fast support?? What is this? Gameforge support and gameforge games are NOT RECOMMENDED ! Sum up: I have never experienced such arrogance by a support team!
They should be called Scamforge. Most predatory monetisation u can imagine. "f2p" games that require tons of money to even progress into an actual campaign. Bullcrap to say at least. Avoid at all cost,
Awful customer support. This company doesn't give a crap about it's community and I am certain this place will become a graveyard for any games that are moved here.
The GameForge is the worst gaming platform i ever meet, you cand spent 10 20k euro and they don't give a s..., you can get ban automatically from system and they don't investigate, they just saying you use illegal soft or hack. The system is wrong, the support is crap, ridicoulus they just try to scam you. Stay away from this company, scaming scaming, scaming. Each support team from all countries are a deasaster, this people are sick.
A star it's too much t be honest. After a long time playing one of theire game, metin2 i had the badest experience when i receid the red bar( the game its unavailable for you please contact support) after waiting a week the answer i received was that i had connections with a bot software 2 months ago which its 100% not true! After alot of money invested in the game they banned my accounts without a reason they invented it, they have a very serious problem with the anti cheat software which actually bans the fair player not the hackers, we are 1000s banned by their broken system.
I only give them 1 star because i can't give any. I play the game Metin2, published by GameForge, the game itself, to me, is the best mmo. This game is being swamed by bots that destroy the game economy and are always pushing the playes aside. The team, what it does to help? If you guesses litle to nothing you guessed right. We can report bots by support, wich takes a couple of days to get aswered, or we can report them by Discord, wich takes a litle bit less, but still a long time. But at the end of the day, the game team are, most of them, voluteers who do all the work while the company is filling their pockets. The item shop is a cash grab, basicaly a pay to win game. Game full of errors, it can take a few clients of the game just to succefully login once.
The game(Metin2) is full of hackers, is full of gambling and the staffs from each country is worthless. And the game problems, they solve one and another(s) come after. They don't bann the hackers, map1 and map2 is full of them, big maps too. They don't invest in game, just in them pays. They destroyed Metin2! And I was to forget, the drop for items. That drop is under 15%, I can bet on it. When you use site glove you don't have a decent drop, you need game glove too. But if you are low level, how can you beat big metin stones to get that glove? Why the drop is not the same like in 2009-2012? Surely was kind of 30%, without gloves. That low drop make players to give up, or make another players to use hack. You think about it? Sure, you don't. You make game easy with heroes swords, but players don't play this for your level chests, they play it for fun, they want a decent drop from lv 1 to all levels(sure, with bigger drop with site or/and game thief glove), so try to understand it!
This game needs international laws to stop childrens and adults gambling on a game!
This is a scam i try logining into my account to get a refund and couldn't get in for the longest time. But when the game was release i login in just fine. That was the problem you can't get a refund once the game is release, If you want a place to buy your games stay away from this place. i still haven't even started my account. i got Sword of legend what a shame I'm never going to play it now.
100 reviews matching