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Dear Lover

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281 reviews

4.4281 reviews
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About Dear Lover

Data updated
Website
dear-lover.com
Category
Business Services
Location
China
Status
Unclaimed
Last 12 months
226 reviews
Replies to negative
83% (29/35)
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About this business

Dear-Lover.com: wholesale women's clothing supplier offer dresses, tops, bottoms, swimsuits, sexy lingerie, activewear, outerwear, loungewear, shoes & bags for boutique store. Top women's clothing manufacturer, vendor & distributor.

Written by the business, not verified by us.

Is Dear Lover legit?

Dear Lover (dear-lover.com) has a 4.4 out of 5 rating on OK.one, based on 281 user reviews collected here. It is listed under Business Services and its reputation is good. 86% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 83% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a truly great experience with this company. Many loyal customers frequently highlight the remarkably trendy and fashionable clothing collections, strongly emphasizing that the pieces match the online photographs perfectly. The exceptional quality of the fabrics consistently exceeds expectations, providing remarkably comfortable, high-quality and durable garments suitable for everyday wear and special occasions. Shoppers also deeply appreciate the remarkably fast delivery service, ensuring that all customer orders arrive securely packaged and right on schedule. Furthermore, the highly competitive wholesale pricing offers truly outstanding value for money, paired conveniently with an extensive and diverse range of available sizes.

Auto-generated from all reviews of this business. For reference only.

What people say

Horrible

I filled my store with items. As soon as orders started coming in the app said it was no longer in service. 404 error

Reply from Dear Lover2021-03-29

Sorry for the matter, do you means the shopify app? Our website www.dear-lover.com is always in service.

I was needing some sweaters for the…

I was needing some sweaters for the winter months, I came across the website. I received my order all of the merchandise was individually wrapped and very good quality for the pricing. You had to purchase at least $99 to be able to order, which wasn't hard to do, due to Christmas coming up. The shipping was another $100 I didn't care much for that, but it got here super fast and everything was nearly vacuum sealed. I read other reviews stating the clothes ran small so I purchased a size up, which were big. Sweaters I like big jeans not so much, so I'll say they run true to size. I will definitely recommend this site and buy from there again. 5stars from me.

I came here to buy some long sleeves…

I came here to buy some long sleeves and was very excited to see all the different styles they had to offer. Was disappointed to find out i had to place an order up to $99 in order to complete my order. I don't think there should be a certain amount of money that needs to be spent in order to place an order.

Reply from Dear Lover2020-11-26

Sorry for the matter, dear-lover.com is a wholesale website with the minimum order amount $99 request. If your order is lower than $99, you can also place the order on our drop-shipping website www.dropship-clothes.com, this website is no MOQ. Your kindly understanding will be highly appreciated.

very upset the invoice made out on…

very upset the invoice made out on the parcel was 12$ now they stop it at costums for miss declaration and now i need to pay i fine of 170$ for this as it was not my fault i was really hoping to do business with them shipment was made to south africa

Reply from Dear Lover2021-01-21

Can you offer your order number? Dear-Lover.com is a wholesale company which offer affordable women's clothing online over 12 years. There are many fake reviews from our competitors, so can you offer your order number? And we also offer the option of the declaration value, we are sorry about that we make a lower value. You can select the real value of goods to avoid the matter next time. Your kindly understanding and cooperation will be highly appreciated.

Why is shipping so expensive 😳

Reply from Dear Lover2020-11-26

Sorry for the matter, Dear-lover.com offer the factory price, no free shipping. Thank you for bringing your feedback to our attention. We're sorry for any confusion regarding the shipping cost on your recent order. Please be assured that we do not embed product costs in our shipping charges. As a wholesale website, our item prices are separate and transparent. The shipping fee is determined by factors such as weight, dimensions, and destination, without any hidden profit margin. We apologize for any inconvenience this has caused and would be happy to assist you in exploring more economical shipping options or other solutions. Please feel free to contact us directly.

Shipping Cost

I just made my order a few days ago so nothing has yet to arrive therefore I cannot rate the clothes yet. I loved the designs that I ordered! I love the fact that they have a $0.99 section! However I will agree that shipping is outrageous! I ordered a total of 51 items and my total was about $109, my shipping cost was exactly $202 (almost double my actual order) which was a bit ridiculous. Other than that I love this site so far!

Reply from Dear Lover2023-03-01

Thank you for your thoughtful feedback. It's wonderful to hear that you enjoyed the designs you ordered and found our $0.99 section useful. We apologize if the shipping cost was not what you were expecting; it is based on factors such as weight, size, and destination of the package, and is occasionally influenced by uncontrollable external events such as Covid-19 impacts. Your feedback is much appreciated and we'll take it into consideration as part of our ongoing pricing policy evaluation and adjustments process. Thank you again for choosing us.

WHERE'S MT STUFF!!!

I ordered and it cost me $77 for shipping. Order says shipped but tracking says shipping was cancelled by seller??? I have email Ed 4 times with no response. I paid thru PayPal and filed a claim to just find out what's going on. NO RESPONSE what's going on?? Where's my order? WHY DID YOU CANCEL SHIPMENT DEAR LOVER???

Reply from Dear Lover2020-11-26

Sorry for the matter, Dear-lover.com offer the factory price, no free shipping. Also, we are located in China, and there are 12 hours time difference with US. So your working time is our night, we are sorry for the delay respond. Can you offer your order number? Did you get your package favorably? If yes, would you please delete this review? Your kindly understanding will be highly appreciated.

Dear lover is by far the worst…

Dear lover is by far the worst experience I’ve ever had with a company. I ordered several Items to try out for my boutique, their system auto populated a random address (not mine) and shipped to the wrong address. After a week of tracking the package through DHL they admitted they actually delivered it to another city an hour away. Dear lover, or should I say customer service representative “Sophia” said they would honor the guarantee on their website that they offer a full refund if you don’t receive your package if I sent an email explaining the situation. So I sent the email even though I had already spent the week explaining the situation to Sophia via WeChat. Her reply was I input the wrong address on purpose and not only would they not reship the items, but they would not refund my money. They quit returning my messages, and refused all customers service from that point. I’m out $160.00. Put this company out of business Order from a reputable sight.

Reply from Dear Lover2020-11-26

Can you offer your order number? Dear-Lover.com is a wholesale company which offer affordable women's clothing online over 12 years. There are many fake reviews from our competitors, so can you offer your order number?

I've ordered several items from here…

I've ordered severalnitens from here for my store. The quality of blouses is just ok. The pants and shorts have been pretty good quality so far. Usually takes about 2 weeks maybe less for shipping. The major downside is shipping cost! It is outrageous! My last order of $109. The shipping was $85. Almost the price of my entire order. Ridiculous!

Reply from Dear Lover2023-03-01

We sincerely appreciate your kind words and your business. We understand that the shipping charges can add up, and we apologize for any frustration this has caused. We always aim to deliver the highest quality clothing at competitive prices while still providing timely and reliable delivery across the globe. We've partnered with trusted logistics channels to help you reduce your wholesale costs. We'd be honored and grateful if you chose to make another wholesale purchase from us. Thanks for taking the time to consider us - it means a lot to us!

I ordered some face masks back on April…

I ordered some face masks back on April 30, 2020 and have not received them nor have I received an email notification that they've been sent. I have tried to find some way of contacting a customer service representative but cannot find a way to do this. My money has already been taken from my bank account for these items. If this company does buisness like this then they should be shutdown cause they are robbing people. I would like to get this resolved and would just really like to get the merchandise I paid for. Can someone please help me.

Reply from Dear Lover2021-01-21

Can you offer your order number? Dear-Lover.com is a wholesale company which offer affordable women's clothing online over 12 years. There are many fake reviews from our competitors, so can you offer your order number? You know, all the international airlines are significantly decrease caused by the COVID-19, we ship every order in-time. But your customhouse may take 10-30 days to deal with your package, we are sorry for the matter. And if you have received your order or refund, would you please delete this 1-star review? Your kindly understanding and cooperation will be highly appreciated.

Poor communication, status unchanged after a week.

Went through all the necessary steps to obtain an EIN and seller's permit to be able to open a boutique. I was so excited to find this site for wholesale items because it was cheap and clothes were super cute. Great for starting out! Ordered for the first time on Wednesday, May 6th. I spent a couple hundred dollars and have my cart loaded with new items to order depending on the quality of the first shipment. Shipping was a lot and stated 7 to 10 business days. I made a payment through PayPal and money was sent out immediately. Site states that items will be shipped within 2 working days. However, my status still states paid and has not been updated to processing, shipped, or whatever else they use after nearly a week. I have sent out multiple nice messages via their site and to the person I selected to deal with directly, Crystal. I even downloaded the What's app to reach out. I have yet to receive any response back at all about my order's status. Does not state on their site that there will be delays or to expect longer shipping and processing times. If that is the case, then please note this and others will be more understanding. I have everything in place to open and already put out money. Makes me hesitant to order from anywhere else. Very poor communication and not a good way to handle business. I wish I was the one that could be giving this place a 5-star review, but unfortunately, that has not been my experience. Update 5/26: I did receive my clothing 3 weeks after purchase to the day. The clothing appears to be excellent quality. The DHL dropshipping tracking site remained in shipped status for 2 weeks and never tracked the package. I did receive an email back from dear-lover back after a week of my inquiry. I am upping the rating due to quality of the clothing and I did receive what I ordered. I do still wish the communication was a little better on their end, but I do understand they are probably a busy company.

Reply from Dear Lover2023-03-01

We are glad to hear that you have received your order and are satisfied with the quality of the clothing. We apologize for the delay in processing and shipping your order, and for any frustration this has caused. We understand that timely communication is important and we are sorry for falling short in that aspect. Please know that we are continuously working on improving our processes to ensure that our customers receive their orders promptly and that communication is clear and prompt. We appreciate your feedback and will use it to make necessary improvements.

I ordered a ton of clothes and it was a…

I ordered a ton of clothes and it was a total hit or miss with All. Customer service is TERRIBLE. I ordered a hoodie and received it with the hoodie sewn on backwards. The hoodie literally covered my face and there are pockets and strings so you can’t just flip it around. I sent pictures of the product and of me wearing it. I was told they couldn’t find a problem with it in the pictures and I could buy another in a new order. I didn’t even want a refund just a replacement it would be super cute if the hoodie was on right!

Reply from Dear Lover2021-01-21

Can you offer your order number? Dear-Lover.com is a wholesale company which offer affordable women's clothing online over 12 years and have enjoyed a high reputation worldwide. There are many fake reviews from our competitors, so can you offer your order number? And if our customer service has done the refund or compensation, would you please delete this 2-star review? Your kindly understanding and cooperation will be highly appreciated.

One time purchase but will purchase again

I ordered a couple swim pieces and a few dresses. The items were true to size. Shipping to NY took about 2 weeks. I didn't have to contact customer service for any of my needs as the tracking was up to date and items arrived within the time frame stated. The quality of the items were up to par and no complaints. will order again. The only reason it isn't a 5 star review is because I can't speak on customer service portion.

Reply from Dear Lover2020-02-26

Thanks for your reviews & sorry for the inconvenience of customer service. Dear-lover.com is the source manufacturer of women's clothing base on the world manufacturing center - Quanzhou, China. We are Beijing time zone (GMT+8:00), so there maybe hours' time difference between you and us. So your daytime maybe our nighttime and our sale managers maybe asleep. For example, the Beijing time is 2020/2/26 11:45 now. Your kindly under standing will be highly appreciated. Wish you a nice day!

0 stars.

horrible experience do not buy from them spent $60 on a coat about four months ago i have never received. not even worthy of one star do not order from them SCAM.

Reply from Dear Lover2020-02-26

Sorry for the matter, can you offer your order number? And the minimum order amount on dear-lover.com is $99, order amount lower than $99 can't be submitted. So maybe you placed the order from other websites?

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY, THEY ARE DISHONEST!!!! If I could give this company a zero it would be way too good. I ordered a long white dress and received a short dress that doesn't have any similarity with the one I ordered at all. I have emailed them several times and they don't bother to reply. If I wanted to return it to them I would have to pay $56.

Reply from Dear Lover2020-02-26

Hello, sorry for the matter. Can you offer your order number and the item number of the long white dress you ordered? Dear-lover.com is the source manufacturer of women's clothing base on the world manufacturing center - Quanzhou, China. All the products are high quality & affordable price online wholesale. Wish you a nice day!

Customer service is bad

Quality is iffy, we don't know if we're getting from unethical labor and the fabrics are very cheap. Also, the customer service is absurd, I was trying things out to get a feel for what's good there and what isn't and even though I sent a direct message to have it sent to my boutique in another state (where she's been sending it) she sent it to my old address and that's money wasted. She should have canceled the order because she saw and responded to my request to have it shipped elsewhere.

Reply from Dear Lover2020-02-26

Sorry for the matter. Can you offer your order number on dear-lover.com? Dear-lover.com is the source manufacturer of women's clothing base on the world manufacturing center - Quanzhou, China. All the products are high quality & affordable price online wholesale. The price is well-matched with the quality & brand popularity. The shipped order can't be changed, and we will strengthen the customer service. Your kindly understanding will be highly appreciated.

Great processing time but ....

Dear-Lover has great processing time which is why I am giving 4 stars. The quality of the clothing is selective. I have received some really good quality items other I would not order again. The shipping cost are just outrageous compare to other companies. I really only tend to order from them because of the fast processing time. The customer service can also be iffy. Sophia is good but I had have some issues. Order items in stock on the website to only find out they are out of stock and am only being refunded item cost and not some of the shipping. Also was never refunded previous shipping cost.

Reply from Dear Lover2023-03-01

Thank you for taking the time to leave a review about your experience with Dear-Lover. We are glad to hear that our processing time met your expectations and that you have received some good-quality items from us. We apologize for any issues related to shipping costs and customer service. We take our responsibility to provide fair pricing and excellent customer service very seriously, and your feedback is appreciated as we continue to evaluate and make adjustments as needed. Likewise, our apologies for any confusion caused by out-of-stock items. Despite our best efforts to keep accurate stock info on our website, high product demand can cause it to fluctuate rapidly. We are looking into this matter in detail so we can communicate more clearly with customers in these cases going forward. Thank you again for your input.

Do not buy from this company!

Do not buy from this company!! I bought some clothing for my boutique and the shirts I purchased arrived with no seams sewn. So, the shirts were fraying on the sleeves and bottom and I was unable to sell. They refused a refund or exchange. They also admitted to over charging me for shipping, but also refused to refund. Buyer beware. Horrible, horrible company.

Reply from Dear Lover2023-03-01

We understand your concern and we apologize for any frustration caused due to this situation. At Dear-Lover, we strive to provide exceptional customer service at all times. To that end, please provide us with order details so that we can follow our refund/return policy correctly. We'll also investigate the shipping overcharge issue you encountered, and take the approriate action to resolve it. Your feedback is greatly appreciated.

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