A trustworthy company
I feel it is easy to use. I’m very impressed with how Direct Meds checked in with me. I also like how I can call and get advice or my issue solved. For a company I found on the internet, I feel this company is legitimate.
About Direct Meds
Data updated- Website
- directmeds.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 283 reviews
- Replies to negative
- 76% (16/21)
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About this business
Direct Meds is the fastest growing telemedicine company in the US. They have a laser focus on making ordering medications online quick, easy and with upfront pricing. At Direct Meds, our mission is to make high-quality healthcare more accessible, affordable, and convenient. We specialize in personalized telehealth services, connecting patients with licensed medical providers who create customized treatment plans tailored to each individual's health goals.Whether you're seeking support for weight management, wellness, healthy aging, or preventative care, our team is committed to delivering a seamless experience from consultation to ongoing support. We believe healthcare should be straightforward, transparent, and centered around the patient.Our dedicated customer care team works closely with every patient to answer questions, provide guidance throughout treatment, and ensure they have the resources they need to succeed. We are continually striving to improve our services based on patient feedback and remain committed to providing compassionate care with exceptional service every step of the way.At Direct Meds, your health journey is our priority.
Written by the business, not verified by us.Is Direct Meds legit?
Direct Meds (directmeds.com) has a 4.6 out of 5 rating on OK.one, based on 283 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 76% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and customer support representatives for being exceptionally friendly, knowledgeable, and genuinely helpful when answering questions about their programs. Consumers also highlight that response times are fast, making the entire journey smooth, easy, and stress-free from start to finish. However, some people mentioned experiencing frustrating issues with product effectiveness, unwanted side effects, or feeling disappointed by the results. Others also noted difficulties with medical support callbacks, stating that it was sometimes hard to get a timely response from a doctor or nurse regarding dosage questions.
Auto-generated from all reviews of this business. For reference only.What people say
Very kind and answered all my questions
Claire was very helpful and patient.
I have not tried your product.
If my meds can be delivered sooner I d…
If my meds can be delivered sooner I d be happy to give 5 stars.
Great. Experience
Claire was great to work with
Courteous and helpful
Natasha was great
Natasha was great, updated my file quickly and kept the price within my budget. Direct meds has been awesome and when errors have been made, they have corrected and went above and beyond for me.
Understanding of my needs
Mr. Cobie Palmer- experienced caltaker
Informative and trustworthy answer
Customer service is great
Staff Support Was Strong
Staff support from Martin Shawfield and Austin McIntyre was extremely helpful in resolving my issue.
Was trying to suspend my order ...was…
Was trying to suspend my order ...was told to go to patient portal which is where I had just tried. So getting a answer wasn't accomplished.
Please send or rx more nausea medication
Jamie Summer was very professional and…
Jamie Summer was very professional and helpful. Nice experience!
Great customer service
The lady
The lady, I spoke to gave me more information than I originally had. When I started subscription. She was very helpful and gave me the right information and I was able to determine what I had to do.
Prompt and pleasant customer service
Great customer service
Great customer service. Great product
Always ready to assist
Very helpful and quick to cal text or email you