Dista (www.distacart.com) is an online marketplace for Indian products. You can find the largest collection of Indian products here, ranging from wellness, beauty, food, fashion, spirituality, and much more! Delivering to 40+ countries, including the US, UK, Canada, and Australia. Customs duties & tariffs included in the final price. Free shipping and 3-5 day priority shipping available.
Written by the business, not verified by us.
Is Distacart.com legit?
Distacart.com (distacart.com) has a 4.4 out of 5 rating on OK.one, based on 211 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 85% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 79% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-05.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, noting that items consistently arrive securely packaged and well ahead of schedule. Consumers are also very happy with the overall quality of the products, finding them fully authentic, fresh, and exactly as described online. Many people appreciate the clear communication and helpful customer support throughout the entire shopping process.
Some reviewers were not happy with extended delivery times, mentioning that certain shipments took much longer than initially expected to arrive. A few other people also felt that product condition could be improved, reporting occasional damaged items, leaks, or unexpected odors.
Auto-generated from all reviews of this business. For reference only.
Worst experience not worth Amazon is far better than this. If you want piece of mind don't ever order through this site.
Reply from Distacart.com2026-08-27
Dear Rajan Verma,
Thank you for your review. We sincerely apologize for the inconvenience. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further.
Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you.
Thank you,
Customer Happiness Team.
My order was canceled by them after reaching in canada they ordered again and it took almost one moneth to reach me
Reply from Distacart.com2026-08-28
Dear Sachin,
Thank you for your feedback, and we sincerely apologize for the delay. Your initial order unfortunately got stuck in customs in Canada, which was beyond our control. To make sure you received your order, we reshipped it, and this resulted in the additional delivery time. We truly appreciate your patience and understanding, and we’re sorry for the inconvenience caused.
Thank you,
Customer Happiness Team!
All product was opened and leaked very disappointing
Late delivery
Reply from Distacart.com2026-08-28
Dear Tushar kiran,
Thank you for bringing this to our attention. We sincerely apologize for receiving your order in such a damaged condition. We understand how disappointing and concerning this must have been. Kindly note that before dispatch, each product is carefully inspected by our fulfillment partner to ensure it is in proper condition. However, in rare instances, damage may occur during transit due to mishandling by the carrier. We have sent an email. Please check and revert to us.
Thank you,
Customer Happiness Team!
“Your delivery service is very poor. I was unable to receive my parcel because of the bad service. I am very disappointed. Please investigate this issue and improve your delivery service
Reply from Distacart.com2026-08-28
Dear Sandeep Kumar,
Thank you for your review. We’re sorry to hear about your experience and completely understand your concern regarding the undelivered shipment. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us assist you further.
Please reach out to us at [email protected] or call us at +18552534782 for any further assistance, and we will be happy to help you.
Thank you,
Customer Happiness Team.
I wasn’t sure what to expect when placing my order because I had never shopped on this site before. My seasoning arrived safely and I’m thrilled with the quality and freshness. I can confidently recommend this website as I’m happy with my purchase.
Copper Bottle very poor quality and customer service
Ordered one of the Copper Bottles initially and it was ok, so I ordered a second one as a gift for someone, and it arrived with a dent in the lid as if it had been dropped, and a strange waxy coating which is really hard to wash off.
Tried to contact their customer support about it but just got fobbed off with excuses being passed to other areas, and then just no further response, they offered a paltry discount off buying another (like I am going to repeat the exercise).
Long time to ship which isn't an issue for me, but the end product not being anything like the photos they show is an issue.
Cannot recommend based not the product quality and the poor lack of customer service offered.
They very clearly don't care once they have your money.
I had a nice call from somebody just now they said they will resolve this by sending an undamaged bottle, so I will update this review accordingly if they do this.
Reply from Distacart.com2026-08-28
Dear David,
Thank you for your review. It was a pleasure speaking with you over the call and resolving the issue at your preference, and we have forwarded your response to our relevant team. We will make sure that your future orders are delivered with good quality.
Thank you,
Customer Happiness Team.
Everything arrived well ahead of time and well-packaged! It was supposed to take a few weeks and only took a few days, and customer service on WhatsApp was very helpful.
"Dista was amazing. I received my order within a couple of weeks( I’m in the UK) . I had ordered through Amazon and the packaging was very secure. Dista definitely fulfilled their agreement to deliver, It arrived safe and sound- only wish it was sold in the UK this repellant is amazing as a lotion and you don’t have to use a lot . 5*stars for Dista!"
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