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Legal Services & Government

Documentgenius

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102 reviews

4.1102 reviews
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About Documentgenius

Data updated
Website
documentgenius.com
Category
Legal Services & Government
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
95% (18/19)
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About this business

At Document Genius, we believe paperwork shouldn’t be stressful or costly. That’s why we offer easy-to-use, step-by-step tools to help you create contracts, forms, and other documents with confidence.Whether you're drafting an agreement, organizing your paperwork, or collecting signatures, we make the process clear, affordable, and hassle-free.

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Is Documentgenius legit?

Documentgenius (documentgenius.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 75% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 95% of negative reviews. Last updated 2026-09-01.

What people say

It was simple to find and use a…

It was simple to find and use a document that I needed.

Reply from Documentgenius2026-08-03

Thank you for your wonderful feedback! We're delighted to hear that it was simple to find and use the document you needed. We truly appreciate your support and thank you for choosing Document Genius!

The website is user friendly.

Hello, after looking for what I thought I needed wasn't what I needed, cancellation was very easy.

Reply from Documentgenius2026-08-03

Thank you for your feedback! We're sorry to hear the document wasn't the right fit for your needs, but we're glad you found the cancellation process quick and easy. We appreciate you giving Document Genius a try and hope to assist you again in the future.

did not convert to word.

Reply from Documentgenius2026-08-03

Thank you for your feedback. We're sorry to hear that the document did not convert to Word as expected. We understand how frustrating that can be. Our team will be reaching out to you shortly to gather more details and help resolve the issue. We appreciate the opportunity to assist you and look forward to making things right.

Easy to use

Easy to use, but would like a fully free version as I need a document once in a blue moon.

Reply from Documentgenius2026-07-31

Thanks for trying Document Genius! We appreciate your feedback regarding pricing options for occasional users. We’re taking this into account as we work to improve our offerings, and we hope to help you again next time you need a document!

did not work to hard to understand

Reply from Documentgenius2026-07-30

Thank you for your feedback. We're sorry to hear the experience wasn't what you expected. If there's anything we can do to help, please don't hesitate to contact our Support team. We'll also be reaching out to you via email to better understand your concerns and see how we can assist.

Great app for lease extensions.

Reply from Documentgenius2026-07-30

Thank you for your wonderful feedback! We're so glad to hear that Document Genius was helpful for creating your lease extension. We appreciate you choosing our service and are pleased it met your needs. If you ever need assistance or have any questions, our Support team is always here to help. Thank you again for your support!

Notary Block is Invalid for the State of Florida

Your forms do not contain the correct notary block for the State of Florida. As of 2020, the FL Statute requires that the notary block contain specifications "physically present" or "online notarization." Therefore, this form is not usable in the State of Florida. There are also issues with line spacing, making the form unattractive.

Reply from Documentgenius2026-07-31

Thank you for sharing your feedback. We're sorry to hear that the document did not meet your expectations, and we understand how important it is for legal forms to reflect current state-specific requirements. We appreciate you bringing these concerns to our attention. Our team will reach out to you via email to learn more about your experience and review the issues you've identified regarding the Florida notary block and document formatting.

It was fast for a one time document.

Reply from Documentgenius2026-07-30

Thank you for your kind feedback! We're happy to hear that Document Genius made it quick and easy to create your one-time document. We appreciate you choosing our service and are glad we could help. If you ever need assistance or have any questions in the future, our Support team is always here to help. Thank you again for your support!

No medical POA /incorrect county name on notary

I could not find a medical power of attorney. The notary page incorrectly placed state name where county name should be.

Reply from Documentgenius2026-07-30

Thank you for your feedback. We're sorry to hear you had difficulty locating the Medical Power of Attorney form, and we appreciate you bringing the notary page formatting issue to our attention. If you're looking for our Medical Power of Attorney, you can access it here: https://documentgenius.com/forms/medical-power-of-attorney/ We also understand your concern regarding the notary page. Our team will review your feedback about the state name appearing where the county name should be to ensure the document is formatted correctly. We'll also be reaching out to you via email to learn more about your experience and see how we can further assist. If you have any questions or need help completing the form, please don't hesitate to reply—we're here to help.

It is a great thing for someone that…

It is a great thing for someone that uses the forms for a business ,.

Reply from Documentgenius2026-07-30

Thank you for your kind feedback! We're thrilled to hear that you find our forms valuable for business use. We truly appreciate your support and are glad our documents have been helpful. If you ever need assistance or have any questions, our Support team is always here to help. Thank you for choosing Document Genius!

This was a trial run. It actually is very good. I will look to this option to create another document

this online tool is a very easy to navigate and is a good start for a draft document for the parties to begin negotiations

Reply from Documentgenius2026-07-30

Thank you for your thoughtful feedback! We're delighted to hear that you found our tool easy to navigate and that it provided a helpful starting point for drafting your document and beginning negotiations. We truly appreciate your support and are glad we could assist. If you ever have any questions or need help in the future, our Support team is always here for you. Thank you again for choosing Document Genius!

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