Great staff, Great service!
The staff have been awesome and friendly. All questions that I have had have been answered in a quick manner. The quality of work is top notch and what you want from a CRM.
About DonorPerfect
Data updated- Website
- donorperfect.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 41 reviews
- Replies to negative
- 100% (3/3)
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About this business
DonorPerfect is a comprehensive fundraising software solution that offers everything nonprofits need to grow and thrive. Fundraisers can use it to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system. DonorPerfect is especially tuned to your monthly giving success. Dashboard analytics and reporting provide insight into what drives donations, and organizations can send personalized email communications through Constant Contact to donors and supporters. Integrated online forms automatically enter gift information into the donor database, and it can accept and process recurring donations through digital wallets, including PayPal and Venmo.Development professionals can use DonorPerfect to track information about donors, prospects, volunteers, staff and other constituents, and event managers can use auction management tools to manage silent, live, mobile and online charity auctions. Volunteers and board members can have their own, unique access to DonorPerfect, allowing nonprofits to empower their volunteers to act independently while protecting the security and integrity of their donor data. DonorPerfect offers pricing packages to meet any size organization and any budget, and integrated partners that add features like prospect research, automatic updates for lost and expiring credit cards, and text-to-give.
Written by the business, not verified by us.Is DonorPerfect legit?
DonorPerfect (donorperfect.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 41 of them were added in the last 12 months. Last updated 2026-09-02.
What people say
Jeremy was wonderful!
Our small nonprofit has been searching…
Our small nonprofit has been searching for a donor management platform for years. We don't need an expensive big system, but spreadsheets aren't enough. Not only can we pick what we need with DonorPerfect (and scale when needed), but it works with our budget. We've had great customer service and support through the process. I'm extremely impressed.
Honestly I really like dealing with…
Honestly I really like dealing with this company. They are highly rated and live up to their ratings. They have delivered and actually exceeded our expectations. Perfectdonor is engaged and attentive in a very friendly personal way.
Process was smooth
Amazing Service!
The sales rep and training staff were helpful, knowledgeable, and thorough. I was so appreciative of their personal service and attention to our organization's unique needs.
Donor Perfect is Perfect
I have only just begun to engage with the Donor Perfect team, but so far it has been great. Jin, our account executive, is amazing.
great support
Russ has been increditable to work with. Patient and understanding of our needs. Very friendly and helpful in ways to set up our database. The program itself has so many great features that will help us in our development plan.
The onboarding process …
The onboarding process has been organized and easy to follow. Personalized and customer friendly!
Answered all my questions thoroughly and quickly
Quality product and quality sales team that made our decision to purchase very easy
Great customer service
Molly was so spectacular with her communication and her response time.
Our Pet Coalition are discovering how…important details can be.
Our Pet Coalition are discovering how helpful DonorPerfect can really be. Just beginning this process but look forward to this journey.
Brand new customers to DP and already in love!
We have just signed our contract and haven’t even begun training but I have already had a great experience! Your team is attentive and I appreciate your dedication to customer service!
Excellent Account Manager & Resources
Our Account Manager, Matt Smith, was responsive and very helpful. We are just getting started with our non-profit, but having access to the Virtual Conference the first week of June was very enlightening and much appreciated. If it continues like this, I’m sure we’ll be well-served as we expand our ministry and support base.
Great personalized help
Great personalized help in the research process as we investigate online giving for our not-for-profit organizations.
A Company is the Sum of its People
Cheryl was very patient with our long internal discussions and approval process. She followed up and answered questions for months before we were ready to sign. Most salespeople would have been pushy or abandoned the lead. She was informative, enthusiastic, polite, professional, and any other positive trait you could name. Very happy with her help, and very excited to make the most of the software!
Brand new customer
As brand-new customers, we have had a great onboarding process so far. We especially appreciate the personal customer service we have received.
Joel was very pleasant to work with and…
Joel was very pleasant to work with and adell the choice vary easy. I hope eve4yone else involved is equally knowledgeable.
So far,,so good.
So far, so good!
Joel was fantastic
Joel was fantastic. Excellent communication, friendly, helpful....a real gem!
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