About DonorPerfect
Data updated- Website
- donorperfect.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 41 reviews
- Replies to negative
- 100% (3/3)
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About this business
DonorPerfect is a comprehensive fundraising software solution that offers everything nonprofits need to grow and thrive. Fundraisers can use it to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system. DonorPerfect is especially tuned to your monthly giving success. Dashboard analytics and reporting provide insight into what drives donations, and organizations can send personalized email communications through Constant Contact to donors and supporters. Integrated online forms automatically enter gift information into the donor database, and it can accept and process recurring donations through digital wallets, including PayPal and Venmo.Development professionals can use DonorPerfect to track information about donors, prospects, volunteers, staff and other constituents, and event managers can use auction management tools to manage silent, live, mobile and online charity auctions. Volunteers and board members can have their own, unique access to DonorPerfect, allowing nonprofits to empower their volunteers to act independently while protecting the security and integrity of their donor data. DonorPerfect offers pricing packages to meet any size organization and any budget, and integrated partners that add features like prospect research, automatic updates for lost and expiring credit cards, and text-to-give.
Written by the business, not verified by us.Is DonorPerfect legit?
DonorPerfect (donorperfect.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 41 of them were added in the last 12 months. Last updated 2026-09-02.
What people say
Contacts with DP
Our first contact with Suzanne was wonderful. She was patient with our questions and was able to answer all questions - except our request to pay 2/3 of the prepayment. She had to take that to her director but got back to us quickly with a much appreciated affirmative reply. Michael was also helpful but Sister Carolyn and I both found he went very quickly. However he did stop to answer any questions.
Positive Experience
My experience signing up for DonorPerfect has been outstanding, thanks to the incredible support from my DonorPerfect Account Manager. From the very beginning, she made the entire process seamless and enjoyable. She took the time to understand my needs, answer all my questions, and guide me through the setup process with professionalism and care. She followed up in a way that was not pushy, but was genuine and kind.
We appreciate the quick response of a…
We appreciate the quick response of a real person to discuss and answer our questions and truly explore the viability of DP for our needs. They provided honest and thorough connection as we explored DP to replace our current CRM. Rather than dread, we are looking forward to the onboarding and transition with excitement and positivity.
Customized Service and a plethora of…
Customized Service and a plethora of information on getting set up and utilizing the products
Plenty of on line resources and the…
Plenty of on line resources and the sales person Jin Kim was awesome!!
I thought our salesperson
I thought our salesperson, Susan Gildea, did an excellent job. She was very knowledgeable, very responsive to our every question and concern, and had just the right mix of personality traits to make the experience a good one. I don't always respond to surveys, but if someone does a good job, they deserve recognition for it.
Great presentation by Tom Frisch
Wonderful Onboarding Experience
The team at DonorPerfect is very pleasant and responsive! They are great to work with.
Expert Consultation & Ease of Acquisition
So are, our non-profit is in the acquisition phase and on-boarding. Consultations have been thorough in getting to understand our needs and how best Donor Perfect can meet those needs. Looking forward to implementation and getting our first donor solicitation campaign underway. Very excited about the future with Donor Perfect in place.
Excellent customer service
Excellent customer service. Wonderful corporate discount!
Excellent customer service
Excellent customer service, very easy to connect with, communicate with, and understand services/programs/pricing.
A great team that takes the time
A great team that takes the time to listen to concerns and answer questions.
It was great
Data software
The sales staff was knowledgeable and helpful
DonorPerfect thinks of just about everything
I am setting this account up for a client who has systems scattered across different tools that don't communicate. DonorPerfect has a very user-friendly interface, knowledgeable staff, helpful tutorials and useful reports. The company has also been around for a long time, supporting the non-profit world, so their product has developed to support many different donation scenarios.
My conversation with my assigned onboarding specialist …
My conversation with my assigned onboarding specialist was informative and very pleasant . I look forward to further interactions as THF moves forward and populates Donor Perfect with our organization details Thanks! Sheila
Best Employees Ever
Every interaction with the DonorPerfect team has been great. The process has been smooth and everyone sincerely wants to set us up for success.
Just had our onboarding call with…
Just had our onboarding call with Michael Carboni. He was through and made it fun!
Easy process and we felt well informed…
Easy process and we felt well informed during our time of interest.
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