Dr. Dabber is the originator of the Low Heat eRig and Vaporizer Pen. Created out of Necessity, Fueled by Desire. Dr. Dabber is an award winning purveyor of high quality vaporizer goods paired with our award winning customer support.As a technology driven vaporizer company, Dr. Dabber focuses on creating products that are custom tailored to our customers’ needs. We understand those needs better than most, as we are in constant contact with our customer base and incorporate their feedback directly into our products. We set out with a goal to create the best quality vaporizer, built out of the best materials and backed by the best customer support team.The Dr. Dabber company ethos starts and ends with the customer! This is not only our motto, but it is ingrained in our DNA. Our Customer Service Department embodies this philosophy and continues to improve year by year while maintaining the #1 rated customer service in our industry.-4 time winner of IBA Customer Service Department of The Year awards-Customer Satisfaction Score (CSAT) 91% positive-BBB accredited with A+ rating and 4.9/5 customer review rating-4.9/5 Google review rating-4.5/5 TrustPilot review rating-4.7/5 live chat rating-95% service level & an average 20 minute email response times during business hours.Here at Dr. Dabber, we do not settle for anything but perfection!Shop Now
Written by the business, not verified by us.Dr. Dabber (drdabber.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 83% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, mentioning that support teams are very responsive and replacement items are shipped out remarkably quickly. Consumers also truly love the high-quality devices, highlighting their compact design, rich flavor delivery, multiple heating profiles, and overall reliable performance. Some reviewers were not happy with the short battery life, noting that the units require frequent charging during daily use sessions. A few other people also felt that customer support was difficult to work with when trying to resolve technical issues or replace defective parts.
Auto-generated from all reviews of this business. For reference only.A great update to your product. Bought an original Ghost in 2014 with the ceramic rod wound in titanium wire. It worked. Sources dried up for a while. The new Ghost 2 is great, small (discreet) with a clever combination of one-button control, led lighting and haptic feedback. A quality product that delivers on its purpose.
I like how this company is all about the consumers needs and wants! All of the products I have tried so far have been far superior than any other.
Product quality is great sometimes performance is underwhelming, but offering replacement parts for basically only the sold lifespan of a product is very frustrating. I have a Stella and as soon as they stopped selling it replacement atomisers were almost extinct this kinda makes paying extra for build quality pointless
Thank you for the feedback. Please shoot us an email and we will be happy to assist you with this.
This things a ripper. im a die hard puffco fan but puffco is fir sipping the Dr. Dabber is for real smokers i use my switch way more and hits incredibly harder than any other device ive tried customer for life now
Customer service was top notch from my claim regarding a non-functioning device to delivery of a functional one. I would recommend this brand to anyone
Outstanding Dr., well done! If you're on the fence about this 'lil fella, go ahead and pull that trigger, you won't be sorry. About 150 dabs in and I have put my e-nail and glass away. This has become the daily and man-o-man does it drive!
Excellent rig (Ghost2) that gets flavorful small draws. If you're used to a Cnote or other larger rig, you may need an adjustment period (or just have a few bowls from the Ghost2). Small size, quick charge, easy cleaning. A good product with a premium feel and great quality of life features (glass mouthpiece replacement, rubber gaskets, multiple heating profiles, etc).
The customer service with this company is the absolute best. Even though I did not have the proof of purchase any longer, they took care of my issue. I stored the unit for a very long time, and the battery had frozen. I told them not to worry about it since I had not taken proper care of the unit. They warranted the item, and sent me a new unit. The company truly believes in putting the customer first over profits. I will definitely be getting more products in the future.
2 yr warranty paid off. Unit stopped charging and would not exit protection mode. They confirmed and quickly sent me a replacement unit. Good communication, painless process.
Terrible consumer support, switch go was sold to me despite the flaws the companies knows about it, do not buy, stay with puffco. Response to Dr.Dabber Below You would also be a bit upset, if a claimed buisness sold a model with multiple levels of flaws and its also a 300 plus dollar product. I did not harass you, I was upset at your response, if you would love for me to post a video thus providing more evidence for all of my claims "Overheating device, batterie dies super quick, needs to be stayed plugged into usbc, leakeage into the innerworkings of the device" these are just the start of your problems" Yes, I am a tad bit upset, I should of just saved my 300 dollars, I would love to have someone buy this thing off of me for a discounted price if they believe i am lying here. You have Zero tolerance for customers being upset at you, i get that, wanna silence us, sure, I have zero tolerance for businesses screwing over people when they know there is a product for 150 dollars that works quite better/same.
We are no longer offering our services to this customer for using harassing and derogatory language towards our agents. We have a zero tolerance policy about this type of behavior. Edit: If you are having issues with your unit, we are happy to assist you. Please refrain from using harassing language and we will get this resolved for you ASAP. None of the issues described above were mentioned in any of our email correspondences. Thank you.
It is what it is with dr Dabber! a damn fine product sold and designed by a reputable damn fine company
Ordering from Dr. Dabber is always a wonderful experience. I love the products, truly top tier. The customer service is amazing, always kind and helpful.
Rox Ann always takes care of any problems quickly and professionally.
Great service. Excellent warranty. Customer service is top!
Always quality products, shipping time, and customer service!
Over 400 dabs and it still hitting like the first day! 5/5 this is the best product for your concentrate needs. Cheers
Haven’t gotten out my rig since purchasing dabber
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