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Food, Beverages & Tobacco

Dr. Dabber

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202 reviews

4.6202 reviews
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About Dr. Dabber

Data updated
Website
drdabber.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
83% (15/18)
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About this business

Dr. Dabber is the originator of the Low Heat eRig and Vaporizer Pen. Created out of Necessity, Fueled by Desire. Dr. Dabber is an award winning purveyor of high quality vaporizer goods paired with our award winning customer support.As a technology driven vaporizer company, Dr. Dabber focuses on creating products that are custom tailored to our customers’ needs. We understand those needs better than most, as we are in constant contact with our customer base and incorporate their feedback directly into our products. We set out with a goal to create the best quality vaporizer, built out of the best materials and backed by the best customer support team.The Dr. Dabber company ethos starts and ends with the customer! This is not only our motto, but it is ingrained in our DNA. Our Customer Service Department embodies this philosophy and continues to improve year by year while maintaining the #1 rated customer service in our industry.-4 time winner of IBA Customer Service Department of The Year awards-Customer Satisfaction Score (CSAT) 91% positive-BBB accredited with A+ rating and 4.9/5 customer review rating-4.9/5 Google review rating-4.5/5 TrustPilot review rating-4.7/5 live chat rating-95% service level & an average 20 minute email response times during business hours.Here at Dr. Dabber, we do not settle for anything but perfection!Shop Now

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Is Dr. Dabber legit?

Dr. Dabber (drdabber.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 83% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, mentioning that support teams are very responsive and replacement items are shipped out remarkably quickly. Consumers also truly love the high-quality devices, highlighting their compact design, rich flavor delivery, multiple heating profiles, and overall reliable performance. Some reviewers were not happy with the short battery life, noting that the units require frequent charging during daily use sessions. A few other people also felt that customer support was difficult to work with when trying to resolve technical issues or replace defective parts.

Auto-generated from all reviews of this business. For reference only.

What people say

Not many companies left that value…

Not many companies left that value customer satisfaction over profits . I was slightly past the warranty and they had every right to decline but they didn’t , They stepped up to make sure I was happy. It comes back 10 fold because I recommend it to 20, 30, 50 people in the next 5 years. Very Happy I chose Dr Dabber .

Quality device & smooth order process

The order process was very easy & smooth. I had no issues being able to track my order & reach out to customer service if I needed. The customer service was excellent as well as my device!! I'm pleased with the switch I made from a seahorse. The coils are too much to keep having to get. So I'm happy with the Ghost ² because it's everything it says it is. The ceramic pathway, 5 temp heatings, 3 dynamic heating modes that completely change vapor profile, 360° side wall heating chamber. Sleek design that fits into your pocket or stash bag. Im enjoying my concentrate alot better now. Keeping it clean after each use or 2 is best to get the most out of the device, just take care of it :) Definitely get it if you've been contemplating it!!

Horrible experience.

Horrible experience.. 1st experience was great helped right away. 2nd time i reached out 3 times about a defective coil i got from a new device never worked right nd they kept sending same email about it nd everytime I told em was new never worked out the box! Still after 3 times still no help with it! So I'm dome trying to reach customer service. About to just go a dif route with a dif company now bc wasted me time 3 dif times for nothing when I have a 100 percent faulty coil from the original box

Reply from Dr. Dabber 2026-07-27

Thank you for the feedback. Sadly eChambers are not covered under our warranty once used. We did ask for a video to further assess the issue, but we have not received a response to our last email correspondence. Please respond via email with the requested information and we will be happy to assist as best we can.

High-quality devices and accessories

High-quality devices and accessories. I dropped a star because a recent order never arrived and sometimes shipping has been slow on other orders.

Reply from Dr. Dabber 2026-07-22

Thank you for the feedback. If you ever any issues with shipping, please reach out via email and we will be happy to assist.

Two things

Two things - I needed a replacement for a mis-heating XS and after a couple emails and photos explaining the problem I was quickly issued a replacement that I received within a week. Nice! I also treated myself to a Switch 2 for 710 and can't believe the quality and smoothness of performance at low middle AND high temps. Really nicely customer service done with quality products. As a fairly new-to-rosin user I'm thrilled with Dabber vapes and would recommend the Switch 2. The ascent setting with long session time is my favorite, those terps are fully expressed at low temps and the Switch induction heating has been irritation- and cough-free. Amazing!