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Food, Beverages & Tobacco

Dr. Dabber

ClaimedCollecting reviews

202 reviews

4.6202 reviews
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About Dr. Dabber

Data updated
Website
drdabber.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
83% (15/18)
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[email protected]drdabber.com

About this business

Dr. Dabber is the originator of the Low Heat eRig and Vaporizer Pen. Created out of Necessity, Fueled by Desire. Dr. Dabber is an award winning purveyor of high quality vaporizer goods paired with our award winning customer support.As a technology driven vaporizer company, Dr. Dabber focuses on creating products that are custom tailored to our customers’ needs. We understand those needs better than most, as we are in constant contact with our customer base and incorporate their feedback directly into our products. We set out with a goal to create the best quality vaporizer, built out of the best materials and backed by the best customer support team.The Dr. Dabber company ethos starts and ends with the customer! This is not only our motto, but it is ingrained in our DNA. Our Customer Service Department embodies this philosophy and continues to improve year by year while maintaining the #1 rated customer service in our industry.-4 time winner of IBA Customer Service Department of The Year awards-Customer Satisfaction Score (CSAT) 91% positive-BBB accredited with A+ rating and 4.9/5 customer review rating-4.9/5 Google review rating-4.5/5 TrustPilot review rating-4.7/5 live chat rating-95% service level & an average 20 minute email response times during business hours.Here at Dr. Dabber, we do not settle for anything but perfection!Shop Now

Written by the business, not verified by us.

Is Dr. Dabber legit?

Dr. Dabber (drdabber.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 83% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, mentioning that support teams are very responsive and replacement items are shipped out remarkably quickly. Consumers also truly love the high-quality devices, highlighting their compact design, rich flavor delivery, multiple heating profiles, and overall reliable performance. Some reviewers were not happy with the short battery life, noting that the units require frequent charging during daily use sessions. A few other people also felt that customer support was difficult to work with when trying to resolve technical issues or replace defective parts.

Auto-generated from all reviews of this business. For reference only.

What people say

N
Nick castilloUnited States · 1 review · Verified · Experienced 2026-06-09 ·

best devices yes, the process not so much

nothing about the process was bad and the issues with the lost package wasn’t dr dabber fault, but when my package(ghost2) wasn’t delivered by the expected date I emailed customer support and asked for clearance which they told me it won’t be arriving at that date, and told me “the delivery policy and Delivery dates below are an estimated time of arrival and shipments may arrive later than time expected “ so i had to wait another week and had issues with usps which aren’t dr dabber fault but i ordered a switch2 from zeevapor with discount codes and every order i have made with them has had no problems whatsoever so maybe check third party before risking it with dr dabber website. I truly believe that the ghost2 and switch2 are the best dab devices in the market, customer service and shipping issues aren’t.

M
Matty WeilUnited States · 1 review · Verified · Experienced 2026-06-05 ·

Feels like quality

The whole process in regards to ordering my switch 2 and then the delivery was very straightforward and simple. About a week after placing my order I got my device and I couldn’t be happier. The machine feels like quality. If you’re torn between the puffco peak pre and the dr dabber switch 2 you can stop now. The Switch 2 is THE BEST dab device on the market. All the negative comments about the switch 2 come from people who can’t afford the switch 2. Once you try it you’re hooked. Enjoy!

W
Will bUnited States · Verified · Experienced 2026-06-05 ·

Dr Dabber stands totally behind their…

Dr Dabber stands totally behind their product/warranty and their customer service is some of the best in the industry. Not to mention they just outdid themselves with the Switch Go which is an incredible device. They somehow shrunk the Switch 2 which was already the premier e-rig without losing any functionality and power. Thank you Dr Dabber for always pushing dabbing innovation forward and bringing our products that actually are exciting, well thought out and unique. If you haven’t experienced a Switch 2 or Go and you consider yourself a serious dabber do yourself a favor and get one. You are missing out on the best erig in the world.