Dresslily offers a wide range of fashion products including matching couple outfits, women's dresses, tankinis, and men's shirts. The brand emphasizes a diverse product mix catering to vacation, beach, bohemian, casual, and themed outfits, often featuring floral, tropical, and ethnic prints. Dresslily provides a platform where customers can earn D-points through check-ins and enjoy various promotions and discounts; subscription is free. The website highlights a user-friendly shopping experience with secure checkout and fraud detection, supported by cookie policies to enhance user experience. https://www.dresslily.com/
Written by the business, not verified by us.dresslily (dresslily.com) has a 3.1 out of 5 rating on OK.one, based on 885 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 95% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-10-24.
Cool clothes and cool prices!
Dear Shaneria , We sincerely appreciate your feedback. We are happy to hear that you enjoy shopping with us at Dresslily .com. Please feel free to place an order again soon. Thank you for your support. Dresslily Customer Service Center
Item was as described. Sizing runs small i ordered two sizes bigger and shirts fit perfect! Arrived within estimated delivery time. Shirts are light weight and comfy.
Dear kmv, We appreciate that you took the time to write a review. Thank you, Dresslily Customer Service Center
I want to thank dresslily for solving each and every issue that I had with my wigs. Their customer service was excellent, and they answered all of my questions .
Dear JameishaLewis5, We sincerely appreciate your feedback. We are happy to hear that you enjoy shopping with us at Dresslily .com. Please feel free to place an order again soon. Thank you for your support. Dresslily Customer Service Center
I ordered a package from them and had to use an old address but contacted fedex after the package was already shipped due to not knowing who it was being shipped through and asked them to hold it at the closest facility and I would pick it up from there. They delivered the package to the address and has not yet been able to retrieve it. They told me to contact the shipper and see what can be done and if they would send another order fedex would cover the cost since they can not get the package. I sent them an email and get told to contact fedex and have them send me my package. How can fedex send me a package that they CAN NOT RETRIEVE? I will give the company a second chance due to them deciding to refund the full amount of my purchase and also giving points on my account. After they saw my review they moved forward very quickly.
Dear Stephanie Holloway, Thank you for your review. After checking, the parcel has been delivered. Please track on http://www.fedex.com/us/. Please kindly understand that ustomers are fully responsible for indicating the correct address. We have sent you a message via our Support Center. Please kindly login to your account and reply to us there. Dresslily Customer Support Team
Great clothing and for great prices. They have plenty of selectionfor men, women, kids and house wares. The only reason they are not gettings a 5 star review is simply because shipping can take a long time. Other than that, it's fantastic.
Dear Lapointe, We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you. We look forward to seeing you at Dresslily .com again soon. Many thanks, Dresslily Customer Service Center
I would have gave a 5 except it took a little longer then expected to receive my item. I ordered a swimsuit for vacation and got really worried it wasn’t going to make it since it was said to arrive by a date and on that day it hadn’t shipped yet. Absolutely love my bathing suit fits perfect and looks better then the picture. Will definitely order from dresslily again.
Dear Dawn, We sincerely appreciate your feedback. We are happy to hear that you enjoy shopping with us at Dresslily .com. Please feel free to place an order again soon. Thank you for your support. Dresslily Customer Service Center
Great products, just wish shipping was faster!
Dear [email protected] clark, We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you. We look forward to seeing you at Dresslily again soon. Many thanks, Dresslily Customer Service Center
Good value for money. Free shipping for that length of time seems fair to me although I would normally prefer everything arrive together as one package. However, shipping is usually around the suggested time mentioned at checkout. About the products too, they give enough information to help make a decision about buying. You basically get what you see.
Dear Quagraine, Thank you for taking the time to write your review. We at Dresslily really appreciate this. Best Regards, Dresslily Customer Service Center
Dresslilly is great , although the item was delivered late , the quality is good,
Dear Zaza, Thank you for taking the time to write your review. We at Dresslily really appreciate this. Best Regards, Dresslily Customer Service Center
This is a nice shop! It always has good, affordable priced items. You'll always stumble across something you like and want. I enjoy shopping and browsing on dresslily for hours. And i know whatever i buy, its a tiny chance anyone will be wearing the same thing when i go out! :) Good shipping options, and the orders are always delivered on time.
Dear preciousnothing, We sincerely appreciate your feedback. We are happy to hear that you enjoy shopping with us at Dresslily .com. Please feel free to place an order again soon. Thank you for your support. Dresslily Customer Service Center
They are absolutely fantastic, I love their customer service and their outfits are wonderful too. they do run small but from china that's to me expected. just order a size bigger. Seriously though the outfits are soooo cute. I will definitely shop with them again.
Dear Westfall.， Thank you for your kind feedback. We are grateful that you took the time to write a review. We hope to see you on Dresslily.com soon! Many thanks, Dresslily Customer Service Center
Great dresses for cheap prices. I was pleasantly surprised by the quality too. The fit for 2 was perfect. The fit for 1 was a little small. Customer service was helpful.
Dear Heather, We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you. We look forward to seeing you at Dresslily again soon. Many thanks, Dresslily Customer Service Center
I found the sizes confusing and think this could be made clearer. I ordered a number of shirts which turned out to be the wrong size. However, customer service was excellent and the shirts were returned and a full refund was given immediately.
Dear Mike, We sincerely appreciate your feedback. We are happy to hear that you enjoy shopping with us at Dresslily .com. Please feel free to place an order again soon. Thank you for your support. Dresslily Customer Service Center
I have been shopping with Dresslily a few years now since i saw an advert of theirs on Facebook and i must say i am very impressed and pleased with my purchases so far. Very affordable yet great quality products. People have always asked where i purchase my outfits because the designs are just unique. Though i have had a few issues with shipping times and a few other challenges associated with online shopping, Dresslily's support team have always promptly responded to my concerns and helped resolve them. They are my number one online shop for anything outfits and i have no intentions of changing that soon.
Dear Vincent, We appreciate that you took the time to write a review. Thank you, Dresslily Customer Service Center
My shopping experience fully met my expectations. Clothes quality is good, and you have a huge choice of styles, models, colors, materials and most important sizes and prices. You can find cheap, nice stuff in every category. I'm from Italy, so the shipping took a bit long time (from one to two months, according to the sender country), but it's acceptable however.
Dear Girolamo, Thank you for your kind review about Dresslily. We are always happy to hear when our customers have enjoyed their experience shopping with us. We hope to see you again on Dresslily.com soon! Best regards, Dresslily Customer Service Center
Dresslily's clothes are inexpensive and fun. As long as you understand you're getting what you pay for, it's a great place to shop for cute, trendy clothes. Biggest complaint is the shipping time since it's coming from overseas.
Dear Frank, Thank you for taking the time to write your review. We at Dresslily really appreciate this. Best Regards, Dresslily Customer Service Center
I love the selection and variety dresslily offers. Their prices and shipping time are very reasonable as well. The only complaint that I have is that I ordered two items, in different styles, but the same size. One was at least a size smaller then the other and did not fit me. Rather then send it back I gave it to someone as a gift.
Dear Rosenbaum, We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you. We look forward to seeing you at Dresslily .com again soon. Many thanks, Dresslily Customer Service Center
I ordered shirts whose design is extremely original. I have not met one in Poland. The prices are extremely affordable, however, it is waiting a long time for the shipment, which I knew. The quality is good. Pay attention to sizes that are different from those in Europe.
Dear Michał Matuszczyk, Thank you for taking the time to write your review. We at Dresslily really appreciate this. Best Regards, Dresslily Customer Service Center
They are a pretty great website to buy things. They have amazing deals, shipping is usually arriving before tracking says even thru holiday seasons. And if you have issues they have the BEST customer service out there. They repond quickly and are very courteous and truely try to help you with your orders. Gotta love them.
Ordered some Christmas-themed clothing on the 2nd of December. The site advertised that they would be "priority shipped" since they were Christmas themed. It is now the 15th of January and they are still nowhere in sight. **Update: I'm increasing my rating because they contacted me and offered me a full refund since I still have not received the items.
Dear Alyssa , Thank you for your review. The total time it will take to receive your item is the processing time plus the shipping time. See here for more details about of shipping methods: http://www.dresslily.com/m-article-id-39.htm. We have offered you a solution via ticket. Please kindly reply to us there. We are awaiting your reply, Dresslily Customer Support Team
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