Dresslily offers a wide range of fashion products including matching couple outfits, women's dresses, tankinis, and men's shirts. The brand emphasizes a diverse product mix catering to vacation, beach, bohemian, casual, and themed outfits, often featuring floral, tropical, and ethnic prints. Dresslily provides a platform where customers can earn D-points through check-ins and enjoy various promotions and discounts; subscription is free. The website highlights a user-friendly shopping experience with secure checkout and fraud detection, supported by cookie policies to enhance user experience. https://www.dresslily.com/
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Is dresslily legit?
dresslily (dresslily.com) has a 3.1 out of 5 rating on OK.one, based on 885 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 95% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-10-24.
Order went straight in the bin. Bikini set...the top was tiny the bottoms were massive. Beach wrap would of been ok if you were a size 8 anything above that it would of looked hideous.
Also bikini was supposed to be black and white but it was more of a dirty white. Very poorly made.
Update on review. Received an email to say refund has been issued but awaiting it in my account. But I cant say I would change my opinion on garments as that still remains. The sizing was no where near the size guide and very poorly made.
Reply from dresslily2018-04-11
Dear Tracy,
We are sorry your order has not met your expectations.
Our products are quality checked before being sent out to our customers. We strive to give our customers the best quality at the lowest prices.
On all our Dresslily product pages, below the product description, we offer a clearly marked size chart to help our customers choose the correct size.
Please refer to the message we have sent you via our Support Center, with a solution to your issue.
We look forward to hearing your reply,
Dresslily Customer Support Team
I recommand this website!
I ordered a necklace: good quality for the low price, beautiful and true to description. If you are interested by cheap jewels, clothes & accessories, you have to get a look at this website!
Only drawback: low shipping
Be careful, once you start looking at items, you can't stop!
Reply from dresslily2018-07-30
Dear Miss,
We sincerely appreciate your feedback.
We are happy to hear that you enjoy shopping with us at Dresslily .com.
Please feel free to contact us if you have any issue.
Thank you for your support.
Dresslily Customer Service Center
Order #L1711220932095940.
There were no problems with my order. I received everything timely and as described. I loved everything I bought and the prices were very reasonable. The sizes run a little small, but I was able to get a second order with some larger pieces so I was fashionable throughout the whole Christmas season!
Reply from dresslily2018-04-10
Dear Kay Adams,
Thank you for your kind feedback. We are grateful that you took the time to write a review.
We hope to see you on Dresslily.com soon!
Many thanks,
Dresslily Customer Service Center
I shoped from Dresslily and I was really happy and positivly surprised with the quality of the clothes I got.
Reply from dresslily2018-04-10
Dear dalila cam,
We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.
We look forward to seeing you at Dresslily again soon.
Many thanks,
Dresslily Customer Service Center
Ordered 4 bathing suits, loved 3 of them but the 4th, which was the same size, was TINY in the chest... other than the sizing being a little unpredictable I am pleased! The shipping was quick and I received my package within a week. Hopefully the return goes just as well...
Reply from dresslily2018-04-04
Dear Luera,
We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.
We look forward to seeing you at Dresslily .com again soon.
Many thanks,
Dresslily Customer Service Center
I ordered a dress and was excited when it arrived until I opened it. First off the dress was advertised as knee length when I pulled it out it barely went past my butt it fits like a shirt. Secondly the dress is white background with a print but towards the bottom of the "shirt" it's this light red like the color dye ran through it. I gave it 2 stars to be nice but really that is false advettisement.
Reply from dresslily2018-04-03
Dear customer,
We are sorry that you were not satisfied with your order.
Dresslily provides very accurate product descriptions on all of our product pages.
Would you mind messaging us your VALID order number?
We will offer you a solution via the ticket center.
Many thanks,
Dresslily Customer Support Team
Dear Marie,
Thank you for taking the time to write your review. We at Dresslily really appreciate this.
Best Regards,
Dresslily Customer Service Center
I ordered a dress for myself from them, I wear a size US Medium or 6 in women's dresses. I ordered a size up and the dress fit great. It arrived in under 3 weeks as well. The material was not high quality but it's held up in the wash, I've successfully removed a coffee stain, and wore it 3/4 times for the holiday season and it still looks just as cute as the day it arrived.
Reply from dresslily2018-03-31
Dear MeganMoon,
Thank you for taking the time to write your review. We at Dresslily really appreciate this.
Best Regards,
Dresslily Customer Service Center
Dresslily is a great website. Sometimes shipping takes a little while but I’ve been happy with my purchases.
Reply from dresslily2018-03-31
Dear KellyW,
Thank you for your kind feedback. We are grateful that you took the time to write a review.
We hope to see you on Dresslily.com soon!
Many thanks,
Dresslily Customer Service Center
I received my order after one month as expected. The items that I chose are all good quality. I would recommend only standard shipping. Bfore choosing what you want watch videos and blog reviews to know what you are buying.I did that and I'm happy with my order, also I forgot about the size, always go up one or two sizes for coats,sweaters and hoodies. Some bikinis are accurate in size and some maybe run small so choose wisely except if you don't mind cause they are so cheap.Overall, I'm happy with my experience with this site.
Reply from dresslily2018-03-31
Dear eleni v,
We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.
We look forward to seeing you at Dresslily again soon.
Many thanks,
Dresslily Customer Service Center
I ordered for the first time on October two items,a jacket and a long sleeve hoodie.The hoodie was sent as asoon as possible.The jacket wasn't available and they refund me the amount of it the very next day.
Reply from dresslily2018-03-27
Dear Μουρτζίνης,
Thank you for your kind review about Dresslily. We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again on Dresslily.com soon!
Best regards,
Dresslily Customer Service Center
You get what you pay for. If the garment looks simple to make, there is a higher chance of it looking like that way when you open it upon delivery. For higher-end fashion stuff, don't expect it to like like the picture. My only real issue with the site is that they use stolen images.
Reply from dresslily2018-03-31
Dear Chels Med,
We sincerely appreciate your feedback.
We are happy to hear that you enjoy shopping with us at Dresslily .com.
Please feel free to place an order again soon.
Thank you for your support.
Dresslily Customer Service Center
Placed order March 12, with expedited shipping. Got part of my order March 19. One of the leggings has a 6 inch area on the leg seam that's not even sewn together. One of the other pairs of leggings seam in the back is coming undone, so 2 of the 3 pairs of leggings I got I can't wear.
Reply from dresslily2018-03-20
Dear Melissa,
We are sorry your order has not met your expectations.
Our products are quality checked before being sent out to our customers. We strive to give our customers the best quality at the lowest prices.
Please refer to the message we have sent you via our Support Center, with a solution to your issue.
We look forward to hearing your reply,
Dresslily Customer Support Team
I placed an order a few days ago I was excited to find a new shopping place with cute clothe for bigger women. My order was $67.02 and I was fine with that placed the order and paid in full! A few days later I received a text alert from my bank card and now I was charge again a second time for $30 yet have not placed any new orders?? So I can’t judge on clothing product but I wouldn’t suggest using your bank card as I feel like I’ve gotten scammed and stolen from now! I’ve messaged support but we’ll see how that goes 😞
Reply from dresslily2018-03-14
Dear Tanya,
Thank you for your comment.
After checking, you have placed two different orders and there are two payments.
We have sent you a message via our Support Center, please reply to us via a ticket.
Dresslily Customer Support Team
Ordered two Jeans in my usual size. Did not know that the products will b e delivered out of China. Both Jenas were way too small (provided photos to the seller). Asked how I can return them. Seller provided an RMA address in China and it cost me 29 EUR to return them. I provided the tracking number to the seller. However seller is only inclibed to refund my money in several weeks when they could verify that the goods are in good shape. So altogether: spend 100 EUR for nothing. Given the circumstances I believe that it would be more than fair to refund the money once the shipping number of the RMA has been provided.
Reply from dresslily2018-03-13
Dear Joerg Fritsch,
We regret to hear that you are having sizing issues.
On all our Dresslily product pages, below the product description, we offer a clearly marked size chart to help our customers choose the correct size.
We have sent you a message via our Support Center. Please kindly login to your account and reply to us there.
We look forward to your reply,
Dresslily Customer Support Team
Great clothes and jewelry, at decent prices. Quality is pretty good, and great customer service. You do have to be careful with size and it's important to check their size chart. Shipping is slow to the US, about 3 weeks, but that's not the fault of the company. I've ordered from Dresslily several times, and am always happy with my purchase.
Reply from dresslily2018-03-15
Dear Jesse and Bryan,
Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.
Check back again for the latest deals.
Many thanks,
Dresslily Customer Support Team
My experience with Dress Lily is pretty fine so far. Waiting for order to arrive sometimes knows to take a long time, but it always arrived. Be careful with sizes because Asian sizes are smaller than EU/USA, so br sure to read product description and size as well.
Reply from dresslily2018-03-07
Dear Recovery Maia,
Thank you for your kind feedback. We are grateful that you took the time to write a review.
We hope to see you on Dresslily.com soon!
Many thanks,
Dresslily Customer Support Team
The shipping was quick, although I did pay extra for expedited shipping, but when the dress actually came it was 2 sizes too large. After a lot of debating which size to choose since not one size would fit me completely, and so I chose L. The dress that arrived indeed had an “L” size note but its measurements were for the XXL size ehich was far too wide. After contacting Dresslily we sorted everything out, the woman I spoke to was very nice and responsive, gave me 3 options and in the end I received a full refund of the whole price. With that they also included a 10% discount on my next purchase which was nice.
All in all the dress wasn’t great but at least the employees are nice and take care of their customers needs asmuch as possible.
Reply from dresslily2018-03-07
Dear Miia Zadel,
Thank you for your review.
We will try our best to improve our service.
If any issues, please contact us via the support center.
Dresslily Customer Support Team
Customer service is very poor and sometimes snippy. Received second wig I ordered. Would not put on my dog. Looks nothing like pic, just a big hank of synthetic hair that looks ridiculous and short hairs stand up all over the hairline and the part. Wasted money. Ordered another earlier than this one and it has not arrived. Not paying return postage. Trash. Never again.
Their message referred to below was about a reversed charge for a completely different wig that I called to cancel before it ever shipped.
After that I ordered two wigs. One was wretched and the other never arrived. They are clueless.
On the third try, they refunded my money for the right orders. I will not buy from them again.
Reply from dresslily2018-03-06
Dear Lola Maddox,
We are sorry that you were not satisfied with your order.
Dresslily provides very accurate product descriptions on all of our product pages.
We have reviewed your complaint and sent you a solution via our Support Center. Please reply to us there.
Many thanks,
Dresslily Customer Support Team