Dropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️
Written by the business, not verified by us.Dropguys (dropguys.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-28.
Reviewers overwhelmingly had a great experience with this company. Consumers often point out that the protective cases and screen protectors are exceptionally well-made, fit the devices like a glove, and come with very handy installation tools. Buyers are also extremely impressed by the support team, frequently praising them for offering fast solutions whenever accidental ordering mistakes happen. Some reviewers were not happy with the protection provided, mentioning that their phone screens or cases cracked after minor drops. A few individuals additionally experienced frustrating shipping delays and felt that customer support was unhelpful when handling damage complaints.
Auto-generated from all reviews of this business. For reference only.Ordering was simple, products fit my iPhone perfectly and case is grippy to hold. Totally satisfied!
Hi R Robuck, Thank you so much for your feedback! We’re really glad to hear the ordering process was simple and that everything fits your iPhone perfectly. It’s great to know you’re enjoying the grip of the case too 😊 We truly appreciate your support! — The Dropguys Team
Extremely prompt response to my customer service request.
Hi there, Thank you so much for your feedback! We’re really glad to hear you received a quick response from our team 😊 We truly appreciate your support! — The Dropguys Team
I’ve never had to contact them because their products are that good! No complaints they sell the products at a good price, deliver them quickly and package them perfectly. What they deliver is so good I can’t review their customer care! That speaks volumes to how good of a company they are!
Hi Liam, Thank you so much for your incredible feedback! We’re thrilled to hear you’ve had such a smooth experience with our products, pricing, and delivery. We truly appreciate your support! — The Dropguys Team
Had a self-imposed issue and they were very gracious in resolving it!
Hi Brendy, Thank you so much for your kind words! We’re really glad we could help resolve the issue for you, and we truly appreciate your understanding 😊 We’re always here if you need anything! — The Dropguys Team
Excellent case and related accessories. They agreed to replace incorrect camera lens protector promptly and without hassle or cost to me.
Hi Elizabeth, Thank you so much for your kind feedback! We’re really glad to hear you’re enjoying the case and accessories, and that our team was able to quickly and easily resolve the issue with your camera lens protector 😊 We truly appreciate your support! — The Dropguys Team
Absolutely love their product and the customer service was superb. I can’t recommend this company enough and I’m not one to do reviews. ;). Highly recommend!!
Hi Jason, Thank you so much for your amazing feedback! We’re truly honored that you took the time to leave a review. We’re thrilled to hear you love the product and had a great experience with our customer service. Your recommendation means a lot to us! — The Dropguys Team
I accidentally ordered the wrong size case by mistake. Customer service made me hole by sending me the proper case. No extra charges. Told me to donate the the cases I was sent. They are sending the cases that fit.
Hi Daniel, Thank you so much for your kind feedback! We’re really glad our team was able to quickly sort out the sizing issue for you and get the correct cases on the way 😊 We’re happy we could make the process easy and hassle-free for you, and we truly appreciate your support! — The Dropguys Team
Product is amazing. Fast shipping. Customer service, however, was TOP notch. Recommend 100%
Hi there, Thank you so much for your amazing feedback! We’re thrilled to hear you’re happy with the product, fast shipping, and especially our customer service 😊 We truly appreciate your 100% recommendation and support! — The Dropguys Team
This is my second screen protector. I dropped my phone and the impact broke the protector, Honestly I was worried that my screen also broke. I ordered a new one and delivery was quick. Removing the damaged protector I was thrilled to see that my phone screen did not have a scratch on it! Installation of the new screen protector is very easy. I highly recommend this product from Drop Guys
Hi Dianne, Thank you so much for sharing your experience! We’re really glad to hear your screen protector did its job and kept your phone screen completely safe. It’s also great to know the replacement arrived quickly and was easy to install. We truly appreciate your recommendation and support! — The Dropguys Team
Hi James, Thank you so much for your feedback! We’re really glad to hear your issue was resolved efficiently and in a friendly way 😊 We truly appreciate your support! — The Dropguys Team
I adore my phone case. It’s so strong. This week I bought a wrist strap to help prevent theft when we go on vacation. I had a question about how to attach it, and I reached out to customer service. Within minutes I received a response with a link to a how-to video! I wish all customer service was this helpful. Thank you Dropbox. I’m a customer for life.
Hi Patsy, Thank you so much for your amazing feedback! We’re thrilled to hear you’re loving your phone case and that the wrist strap is giving you extra peace of mind for your travels 😊 It’s great to know our team was able to quickly help with a how-to video. That’s exactly the experience we aim to provide. We truly appreciate your support and loyalty! — The Dropguys Team
I promptly received a satisfactory response and action in re my request. Great customer service.
Hi Frederick, Thank you so much for your kind feedback! We’re really glad to hear your request was handled promptly and to your satisfaction 😊 We truly appreciate your support! — The Dropguys Team
Shipment was delayed but customer service kept me informed. The product is great. Fits perfectly and easy to install. The wallet is best for 1 to 2 cards hard to remove if more than 2.
Hi Rita, Thank you so much for your detailed feedback! We’re really glad to hear the product fits perfectly, was easy to install, and that our customer service kept you updated along the way 😊 We also appreciate your note about the wallet capacity. That’s helpful insight, and we’ll keep it in mind for future improvements. We truly appreciate your support! — The Dropguys Team
Great guys, great customer service, great product - what’s not to love!?!
Hi Lauren, Thank you so much for your amazing feedback! We’re thrilled to hear you’re loving the product and had a great experience with our customer service 😊 We truly appreciate your support!
Hi David, Thank you so much for your feedback! We’re really glad to hear the product did its job as expected 😊 We appreciate your support! — The Dropguys Team
I need instructions on how best to replace my lens protector on my iPhone 16 Pro. Khamille from Customer Service responded quickly with a soluton to help me out. I have ordered from Dropguys a few times and have recommended them. I'm very happy with their phone cases and protectors.
Hi Pam, Thank you so much for your wonderful feedback! We’re really glad we were able to help you quickly with your lens protector replacement, and it’s amazing to hear you’ve been a returning customer who recommends us 😊 We truly appreciate your continued support and trust in our cases and protectors! — The Dropguys Team
They are very prompt and their customer service is amazing. The phone case feels great. I thought it would be just like the one I got for much less at best buy, but there's something different about the materials and the edges. It just feels well made.
Hi Natasha, Thank you so much for your amazing feedback! We’re thrilled to hear that you noticed the difference in quality and materials—it really means a lot to us. We’re also so glad our team could provide prompt and helpful service. Your support truly means everything, and we hope you continue to love your case 😊 — The Dropguys Team
Seems like a very well made case for my iPhone 17 with just the right amount of grip. In addition, the free screen shield was easy to install with the included jig.
Hi Geoffrey, Thank you so much for your feedback! We’re glad to hear you’re enjoying the quality and grip of your iPhone 17 case, and that the free screen protector was easy to install with the included jig. We truly appreciate your support and hope you continue loving your setup 😊 — The Dropguys Team
I saw all the good reviews so I purchased the IPHONE 17 CASE ULTRA SLIM and it came with the IPHONE 17 SCREEN PROTECTOR. I dropped my phone while walking in my house and the entire screen cracked. The case doesn’t provide good enough protection. It seemed like when my phone fell, the corner of the phone got hit because it’s not well protected. My phone was only about 5 months old. I paid to get the screen replaced and a few days later, I dropped my phone again while walking in my home and half of the screen turned white and was completely non functional. This case provided 0 protection.
Hi Belinda, Thank you for taking the time to share your feedback, and I’m truly sorry to hear about your experience and the damage to your phone. We completely understand how frustrating and upsetting this must be, especially after trying to protect your device. Please reach out to us via email at [email protected] so we can look into this further and assist you directly. We’d really like the opportunity to help. — The Dropguys Team
Well, made. Feel good on your hand when holding the phone.
Hi there, Thank you for your feedback! We’re glad to hear you’re enjoying the feel and quality of the case—it’s great to know it’s comfortable to hold 😊 We really appreciate your support! — The Dropguys Team
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