Dropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️
Written by the business, not verified by us.
Is Dropguys legit?
Dropguys (dropguys.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-28.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Consumers often point out that the protective cases and screen protectors are exceptionally well-made, fit the devices like a glove, and come with very handy installation tools. Buyers are also extremely impressed by the support team, frequently praising them for offering fast solutions whenever accidental ordering mistakes happen.
Some reviewers were not happy with the protection provided, mentioning that their phone screens or cases cracked after minor drops. A few individuals additionally experienced frustrating shipping delays and felt that customer support was unhelpful when handling damage complaints.
Auto-generated from all reviews of this business. For reference only.
Found a good product and was offered a deal through email. Even though it was an error in the email they upheld what they sent and followed through with the sale without hesitation. It was refreshing to see great customer service offered.
Reply from Dropguys2026-07-07
H, Patti! We're glad we could make things right and honor the offer. Providing great customer service is important to us, and we're happy to hear it made a positive impression. We truly appreciate your support!
— The Dropguys Team
The look and feel of the case is great! The free screen protector was the cherry on to
Reply from Dropguys2026-07-07
H, Lizzie! We're so happy to hear you're loving the look and feel of your case. We're glad the free screen protector was the perfect finishing touch. Thanks for choosing DropGuys!
— The Dropguys Team
Excellent product. In the past, I had used a case that did not protect my phone. Once I switched to Drop Guys, the phone sustained even the worst falls without even a single scratch.
Reply from Dropguys2026-07-07
Thank you for your wonderful review! We're so glad to hear our case has lived up to your expectations and has kept your phone protected through some tough drops. Your support means a lot to us, and we're grateful you chose Dropguys!
— The Dropguys Team
I purchased an iPhone 17 case after reading some good reviews. I received the case but there were complications getting the phone delivered. In the time between getting the case and going to get a phone, I decided I might want the Pro Max model. I was having trouble starting an exchange over the website, so I reached out via email. Within I think 15 minutes I got a response saying they have already processed a shipment sending me the new model case, and also, that I didnt need to worry about sending back my original purchase! Free case! I had already spent my money, was ready to spend more and didnt make a single complaint, but this company cares what you think and wants you to know! Thank you Khamille!
Also, the case is great quality! The set sold with their own brand screen cover makes a perfect fit, almost zero gap between the protecter and case edge. Not to mention the screen cover application process is so easy I wasnt worried at all about getting it on right. Thanks Drop Guys!
Reply from Dropguys2026-07-07
Thank you so much for the amazing review, James! We're thrilled everything worked out and that we could make the exchange process easy for you. It's great to hear you're happy with the case, screen protector, and the fit of the whole setup. Thanks again for your support, and enjoy your new phone!
— The Dropguys Team
I ordered the wrong item and they helped me sort it out without any hassle, outstanding customer service.
The quality of the product and service is excellent. Thank you.
Reply from Dropguys2026-07-07
Hi, Sam! We're happy we could help get everything sorted out for you. Your kind words about both our products and customer service mean a lot to us. We truly appreciate your support!
— The Dropguys Team
These guys are so honest, prompt and responsive. Their product is amazing.
Reply from Dropguys2026-07-07
Thank you so much, John! We really appreciate your kind words. It means a lot to hear that you found our team honest, responsive, and that you're enjoying our products. Thanks for your support!
— The Dropguys Team
Ordering was easy! I love how slim, grippy and durable this case is. It came with a nice screen protector and a mag-safe insert. I feel like I got a great deal!
Reply from Dropguys2026-07-07
Hi, Mark! We're thrilled to hear you're loving your new case. It's great to know you're enjoying the slim design, grip, durability, and the included accessories.
— The Dropguys Team
I ordered 3 cases with a free screen protector. There was initially a problem with the order. I sent an email and got a response back in less than 15 minutes with the order fixed. Great customer service!
Reply from Dropguys2026-07-07
Thank you so much, Vikki! We're so glad we could get everything sorted out quickly for you. We really appreciate your kind words and are happy to hear you had a great experience with our customer service. Thanks for choosing DropGuys, and we hope you love your new cases!
— The Dropguys Team
Thank you, Patrick! We're glad we could answer your question quickly. We appreciate you taking the time to leave us a review and hope you continue to enjoy your Dropguys experience!
— The Dropguys Team
Drop guys has awesome customer support and a great cell phone case. I drop my phone constantly and it’s always protected. Thank you guys for making an awesome product.
Reply from Dropguys2026-06-23
Thank you so much, Daisey!
We're thrilled to hear your phone has stayed protected through all those drops. We really appreciate your kind words about both our products and customer support.
Thanks for being a part of the Dropguys family!
Hi Kristen!
Your kind words mean a lot to us. We're so glad we could help and provide the information you needed. Thanks for taking the time to share your experience!
— The Dropguys Team
Hi Steven!
We're glad everything was quick and easy. We appreciate you taking the time to leave a review and hope you enjoy your Dropguys products!
— The Dropguys Team
Absolutely amazing 100 percent! got my case and free screen…
Just got my case and free screen protector for my new Samsung S26 Ultra. Super easy to install the protector and it looks absolutely amazing! I highly recommend dropguys from your protection too.
Reply from Dropguys2026-06-19
Thank you, Jim!
t's great to know the installation was easy and everything looks amazing.
Thanks so much for the recommendation—we really appreciate your support!
— The Dropguys Team
She sent follow up emails after helping me to let me know that it was on its way and then shipped. The best customer service I’ve dealt with online for the past few years.
Reply from Dropguys2026-06-12
Thank you so much, David!
That means a lot to hear. Thanks for recognizing the extra effort. We truly appreciate your support.
— The Dropguys Team
The Dropguys product is great!
And wonderful customer service!
Reply from Dropguys2026-06-12
Thank you, Kazuki!
We're so glad you're enjoying the product and had a great experience with our customer service team. Your support means a lot to us!
— The Dropguys Team
Great cases!!! Saved my phone on multiple drops!! Customer service was great when I messaged a question! Love the lens covers!
Reply from Dropguys2026-06-12
Thank you, Michelle!
It's great to know that your case has already saved your phone through multiple drops! 😊 We're also glad our team was able to help when you reached out and that you're enjoying the lens covers as well.
Thanks for your support and for being part of the Dropguys family!
— The Dropguys Team
Professional, easy to deal with, great communication. Quick resolution.
Reply from Dropguys2026-06-12
Thank you, Adrienne!
We're happy to hear everything was resolved quickly and that you found our team professional and easy to work with. We appreciate you taking the time to share your experience.
— The Dropguys Team
Ordering was easy. I had a question about my order and received a quick response that it really surprised me. They confirmed my order was correct and were very kind and professional. Would definitely recommend!
Reply from Dropguys2026-06-07
Thank you, Kim!
We're so glad to hear ordering was easy and that we were able to answer your questions quickly. It means a lot to know our team left a positive impression.
Thanks for the recommendation and for choosing Dropguys!
— The Dropguys Team
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