Wondershare offers Video Software, PDF Tools, PC Utilities for Mac and Win users to convert, edit videos, photos or PDF files, make photo slideshow etc. Wondershare DVDcreator is a powerful DVD Creator that can convert avi to DVD or burn popular movies and video formats like mp4, wmv, mkv, mov etc to DVD fast and easily.
Wondershare DVDcreator (dvdcreator.wondershare.com) has a 4.6 out of 5 rating on OK.one, based on 30 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-10-24.
an absolute waste of time!!!! try to burn blu rays and even though the qaulity is set to the highest its terrible ......this software looks like something for the 90s i wish i never brought it ......tried to reach out to someone and nothing .....all i kept getting was a robot so if someone can issue me a refund ........i mean that would be great
Registration key not sent on purchase of software, and there was no help when contacting support. [EDIT: 20/9/23] Registration key was sent after leaving the original Trustpilot review. Software working fine now. Subsequent communication with Customer Support satisfactory.
Hi Caroline, I'd like to express our deepest apologies for the inconvenience that happened on your end. I understand your feeling and it would be very depressing if you didn't receive an order confirmation email including the registration key after purchase. Please don't worry, Wondershare values each user's benefit, and we'll do our best to help you out. Upon checking, we found that our support has already sent the registration key (ticket number: 3037964) to you this morning. Would you please kindly check the email from [email protected]? If you still have doubts, please feel free to reach back to us and we are more than happy to help! ------------------------------------ Thanks for the update. Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. We'll do our best to bring a better and better experience for each user!
I used it a long time ago, so I thought it was a good program, so I bought it again and used it. It's easy to use, and I can insert various effects and background music to my heart's content, and it's good for making videos with pictures. But the problem is that in the past, 3D styles were just given, but now it's a pity that you have to purchase them separately. Coupon please thank you
Hi Jenny, thanks for taking the time to write a review for this software. It is your feedback like this to help us constantly improve our product by knowing what we are doing right and what we can work on. We greatly value your feedback and will be sure to pass it on to all involved.
Very responsive to the customers needs and the help that was given was absolutely fast and complete. Just all around the they solved my issue and followed up to make sure everything was ok. GREAT JOB A VERY HAPPY CUSTOMER.
Hi Norman. We are delighted to hear that you had such a great experience interacting with our customer support team. I completely understand how rewarding it can feel when your problem is solved within minutes, and I'm glad to hear that our support team was able to accomplish that for you. Definitely, I'll relay that message to the rest of our team.
Very nice assistance. I mistakenly purchased the wrong product, but Greg assisted me very well in cancelling the wrong one, organising a refund, and providing guidance to purchase a new one. I am happy with his service. :)
Hi Rashmi. Thanks for sharing your experience. Wondershare value each customer's benefit and respect the customer's refund request for swapping the product purchased accidentally. We are committed to providing top-notch service and support to our customers, and your feedback motivates us to continue doing so. Thank you for choosing our company, and please do not hesitate to reach out if you need further assistance in the future.
Wondershare is awesome. No issues here.
Hi Eddie-Janet. Thank you very much for your praise. Your support is our driving force.
I have just experienced exellent support by Wondershare Customer support team, resolving issue that I had installing new version of UNICONVERER 14. The issu was a bit unusual and complicated, but team cosistently assist me in several steps to successfully resolve it. I thank them so much
Hi Zarko. Thanks for taking the time to write such a great review for our customer service. I completely understand how rewarding it can feel when your problem is solved professionally and efficiently. We sincerely appreciate your recognition, and it would encourage us to build a better and better experience for our users!
I was having a problem with working my dvd software I purchased and after reading the FAQs, and watching the tutorials, I still couldn't figure out what I was doing wrong. So I contacted Wondershare DVD Creator support, and they helped walk me through each step. They had me up and running instantly. They were very friendly, and very helpful!!
Thank you for your kind words and positive feedback! We are happy to hear that our customer service team did a great job for you in a prompt, efficient, and professional way. At our company, we take pride in providing exceptional customer support to our customers, and we believe that responsiveness and professionalism are key to achieving this. Our team is dedicated to ensuring that all our customers' inquiries and concerns are addressed promptly and accurately, and we are thrilled that our efforts have met your expectations!
They addressed my issue promptly and fully. I don't know what else you can ask for!
Hi Alan. Thanks for taking the time to write a great review for our support team. We appreciate your recognition, and we will continue to provide you with high-quality service!
Hi Michael. Thank you very much for your praise. Your support is our driving force.
This product, while reasonably priced, does precisely what it advertises and does it quickly. I have tried similar products, but always come back to my Wondershare DVDcreator.
Hi Janice. Thanks for taking the time to write a great review for DVD Creator seeing from the view of price and performance, and we are thrilled to hear that you love this software. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
I made a very special video from iMovie for my friends' 65 wedding anniversary. I used the Wondershare CD Maker and got a pop-up window indicating that it had an update. Then I burned seven disks. They recorded only half the video, so I contacted Wondershare. Once they verified my email address and previous purchase, they sent me a link and code. I made seven new videos, and they are fine. I was delighted with the help Wondershare associates gave me as I was going crazy that all my work could not be shared.
Hi Carol. Thanks for taking the time to write such a great review for our customer service as a loyal user for years. I completely understand how rewarding it can feel when your problem is solved professionally and efficiently. We sincerely appreciate your recognition, and it would encourage us to build a better and better experience for our users!
Great program for quick projects
We appreciate your high recognition of DVD creator, and your encouragement is the powerful driving force for us to keep moving forward!
Very great software for a beginner like me! I didn´t have enough videos yet to creating a full 8,5 GB DVD with Wondershare DVD Creator but the preview looks fantastic. Also it has many other tools like the dvd ripper and cd ripper!
Thank you so much for sharing your experience with DVD creator. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love this software, and our team will be thrilled to hear.
I like their products and excellent customer support. Very quick responses.
I love Wondershare very much I have had it for years and it is the easiest and best creator I have ever used.
Honestly very surprised from how nice and understanding and police the customer service agents compared to what i've been reading on some websites Hands down one of the fastest and nicest service, no need to mention how professional they are
Thank you to all wondershare team. I have purchased the software for a year. As a newbie, still a novice in editing videos. I have not used the software often before, just a little fews. After two times updates from my computer, I can't use it fillmora x with problem, but fortunately, I have reported my problems to the customer service twice. Their customer service always fast and dedicated to solving all the problems for me. I will write this message. The main purpose of the feedback is to convey that there are a lot of software sold on the web. Frankly , I also have a lot of software, but when you encounter a problem with that software, is there any customer service to solve your problem? The customer service of several companies that I have tried is really poor, and they do not respond at all. They will also shirk their responsibility and say that there is a problem with our buyers and leave me alone there and not any feedback to me. We should know that it is easy to buy a things, and after-sales service is the real value. i found the good services from wondershare. I wish the wondersahre prosperous business and can bring more service with this attitude and services in the future, thank you
Hi Nyew. Thanks a lot for your high recognition of our customer service. It really encourages us a lot! If anything needs our support in the future, please feel free to reach back to us and we are always happy to help!
After sales service is responsive and makes you feel secure and confident which newbie editors like me need
Wondershare All Software is Very good.And I hope that one day Wondershare will make Windows 10 a better operating system.Bundle of Thanks All Wondershare Team.
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