A leading software company in data backup, data recovery and disk management. Known for it's focus on data security and the best user experience in the field. If you care about your data, you choose EaseUS.
Written by the business, not verified by us.EaseUS (easeus.com) has a 3.1 out of 5 rating on OK.one, based on 805 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 93% of negative reviews; 321 of them were added in the last 12 months. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for resolving technical problems quickly and efficiently during live chat conversations, noting the exceptional support provided by the team. Many people also appreciate the prompt and polite assistance when dealing with unexpected license activation issues after system updates or hardware changes. Some reviewers were not happy with occasional long waiting times or receiving invalid access codes that hindered their overall software experience and recovery process. A few users mentioned facing unexpected difficulties with file recovery tools causing complications on their computer systems during sudden system crashes.
Auto-generated from all reviews of this business. For reference only.We had a payment for an order that had been made in error, it was a little hard to find out what happened, but your service was excellent and with joint efforts we sorted it out. I am very pleased with the way it was handled.
5 stars for Izzy for resetting my key. Just like watching Fast & furious
I was having a problem with activating EaseUS Todo PCTrans. Ewan helped me re-activate the license. He advised me about the ability to obtain additional licenses, which I did not know was a thing. Ewan resolved my issue and was helpful in information about other ways I might use the application. I found it to be a very helpful session.
The customer officer Ewan is super responsive, and in SECONDS solved my issues. Well done ! Much appreciated.
it was a great exprenice
I needed to reactivate my license and Duke was able to help me in no time!
So far, all my licencing problems could be solved with acceptable effort. Quite a good experience compared to Microdoft Office's licence handling.
I had a great experience with the IT Support team. They were helpful, professional, and responsive throughout the process. They handled the issue efficiently and provided clear guidance to resolve it. I really appreciate their support and commitment to delivering excellent service. Keep up the great work!
Perfect support, no unnecessary loops. An immediate solution!
Fast and easy. Resolved my issues with no hassle.
It's a very quilified product for hdd, ssd and nvme! And, if you have any trouble, their tech gays help you, no doubt!
Jesse was awesome to work with. His knowledge base is first-class. Working with him at EASEUS was great. I would recommend Jesse and EASEUS to anyone looking for competent computer work
I was very much surprised to get contact to the support in such a short time. Having a problem after a computer crash I received a new licence code that worked perfectly. I am very greatful for that.
Fast response and effective problem solving
Quick answers and had all my information handy. Provided necessary download links and offered upgrade options. Awesome customer experience!
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