Excellent
Excellent, fast, and professional service—thank you. Siro (Italia)
About EaseUS
Data updated- Website
- easeus.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 321 reviews
- Replies to negative
- 93% (273/294)
Do you own EaseUS? Claim this profile for free and start replying to reviews.
About this business
A leading software company in data backup, data recovery and disk management. Known for it's focus on data security and the best user experience in the field. If you care about your data, you choose EaseUS.
Written by the business, not verified by us.Is EaseUS legit?
EaseUS (easeus.com) has a 3.1 out of 5 rating on OK.one, based on 805 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 93% of negative reviews; 321 of them were added in the last 12 months. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for resolving technical problems quickly and efficiently during live chat conversations, noting the exceptional support provided by the team. Many people also appreciate the prompt and polite assistance when dealing with unexpected license activation issues after system updates or hardware changes. Some reviewers were not happy with occasional long waiting times or receiving invalid access codes that hindered their overall software experience and recovery process. A few users mentioned facing unexpected difficulties with file recovery tools causing complications on their computer systems during sudden system crashes.
Auto-generated from all reviews of this business. For reference only.What people say
Been using a competitors product for…
Been using a competitors product for many, many years and decided to "look around" EaseUS Todo was highly rated by many magazines, so thought I'd give it a shot. My first backup & restore on my laptop went flawlessly. Next, the pc running my security camera system. Well, I blundered into a situation where I deleted the boot partition. Help to tech support !!! A tech named Jesse came to my rescue. He spent considerable time with me, solved my problem, and gave some very helpful pointers towards using their product. So, I bought four lifetime licenses to their software and four seats of lifetime tech support. This was the first time I had needed tech support in many years, but watching him zip and zoom through my system convinced me so back up help was worth. My considerable thanks to Jesse in EaseUS Tech Support.
License code issue resolved
I hate chatting in because normally I have to repeat myself multiple times. Today, the person who stated their name was Izzy reset the license code which solved the problem. The solution of resetting the license solved the issue. They also explained why the license had failed (I had to restore my computer from backup due to hardware failure). It took less than 2 minutes total!
GREAT, QUICK ACTION!!
GREAT, QUICK HELP!! THANK YOU VERY MUCH.
Very quick responce via chat at the…
Very quick responce via chat at the moment I needed to transfer my license to a my new PC.
Great support with a licence switch…
Great support with a licence switch from Windows to Mac. Webber was very kind and did it within a minute. Best Service ever. Thx!
Fast and perfect support
Fast and perfect support, everything worked out great.
Had lost my license number for my Data Recover Professional software
Had lost my license number for my lifetime subscription to Data Recovery Profession so I had a live chat with agent by name of Webber. He got me the solution I needed in the blink of an eye. I couldn't be happier with the results
They solved my problem.
Online chat support FTW!
Online chat support had me back in the game in under 3 minutes! I love this company. Keep growing EASUS
Easy-to-Use Products and Excellent Customer Support
EaseUS products are easy to use and work well for their intended purpose. I also had a great experience with the support team—they were friendly, responsive, and helpful throughout. I’m very satisfied with the service and would happily recommend EaseUS
Great product
Great product, quick recovery
Had a problem with Partition Master…
Had a problem with Partition Master license activation. Contacted Jesse via chat that helped me in few minutes. Great support!
Prompt response and quick support
Prompt response and quick support. My issue can be resolved on a few seconds
Upgraded my subscription to lifetime…
I tried to upgrade my subscription from a 1-month, to a lifetime, and ran into a problem. The details are mostly trivial, except that their AI assistant was repeatedly tripped up before it finally put me in contact with a human. I was paired with Quinn who was patient, and solved my problem in no time! I'm certain the AI has its place, but still having access to real humans is a vote of confidence!
Super quick and easy service!
Alex fixed my problem
Alex fixed my problem. As soon as I explained my license issue, Alex fixed it right away.
very trustworthy company with perfect…
very trustworthy company with perfect customer service
Product worked perfectly and was so…
Product worked perfectly and was so easy to use. Copied around 270 Gig in 7 mins and completely bootable. Thank you.
Super fast support
People also looked at
EaseUS5.0
VoiceWave
Wondershare Recoverit3.3
Voicemod
Dubbing AI2.4
Tenorshare
Diskdrill.com
MiniTool Software Ltd.