Very fast communication
Very fast communication. All required information, which I needed was explain clearly.
About EaseUS
Data updated- Website
- easeus.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 321 reviews
- Replies to negative
- 93% (273/294)
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About this business
A leading software company in data backup, data recovery and disk management. Known for it's focus on data security and the best user experience in the field. If you care about your data, you choose EaseUS.
Written by the business, not verified by us.Is EaseUS legit?
EaseUS (easeus.com) has a 3.1 out of 5 rating on OK.one, based on 805 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 93% of negative reviews; 321 of them were added in the last 12 months. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for resolving technical problems quickly and efficiently during live chat conversations, noting the exceptional support provided by the team. Many people also appreciate the prompt and polite assistance when dealing with unexpected license activation issues after system updates or hardware changes. Some reviewers were not happy with occasional long waiting times or receiving invalid access codes that hindered their overall software experience and recovery process. A few users mentioned facing unexpected difficulties with file recovery tools causing complications on their computer systems during sudden system crashes.
Auto-generated from all reviews of this business. For reference only.What people say
Quick and to the point aid
Quick and to the point aid. My pc crashed, and what's more, in the meantime my mail address changed too, so impossible to log in. Thanks, my anonymous friend ! Ronald
RESET MY KEYS WITHIN A MIN
RESET MY KEYS WITHIN A MIN. VERY GOOD SERVICE
Good communication and prompt response…
Good communication and prompt response from EaseUS in sorting out my issue.
EaseUS brilliant applications, and brilliant support
EaseUS develop brilliant applications of which I have several. Their support team are always extremely helpful, as they were today. I highly recommend their backup, and partition management applications for Windows.
Very fast service!
Quick resolution with no hassles.
Solution ServiceCustomer service always…
Solution ServiceCustomer service always there!!!
Knowledgeable
Knowledgeable, patient, great all the way. He knows what he is doing. Congratulations
live chat was extremely helpful and…
live chat was extremely helpful and quick in transfering my license for Partition Master to a new machine.
the technician was very helpful
the technician was very helpful, gave me great advice on correcting my problem, was helpful in giving advice on issues in the future...
Quinn is fast
Quick and easy at handling the problem.
fast respond and directly resolve my…
fast respond and directly resolve my problem
Quick and efficient
Excellent customer service
Excellent customer service! The team was professional, friendly, and extremely helpful throughout the entire process. Fast, attentive, and always available. Highly recommended!
Needed help with issue
Needed help with issue, support engineer was extremely patient and kind, he solved my issue easily. Thank you for excellent support!!!
This app is wonderful
This app is wonderful. I use it every day to create music that I share via YouTube videos. I love you all for this creation. Keep up the good work!
Izzy was very cordial and helpful and…
Izzy was very cordial and helpful and knew what she was doing . I really appreciate her help and expertise.. Thank you Izzy!!!!
Quinn was very helpful and fast to solve
Efficient customer service
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